3/5 Mozammel Hoque A. 7 months ago on Google • 29 reviews
Hospital
Review:
Hospital
Name:
Kurmitola
General
Hospital
Location:
Dhaka,
Bangladesh
As
a
recent
patient
at
Kurmitola
General
Hospital,
I
would
like
to
share
my
short
review.
1.
Facilities:
The
facilities
at
Kurmitola
General
Hospital
were
basic
and
could
use
improvement.
The
hospital
was
crowded
with
limited
space
in
patient
rooms
and
waiting
areas.
The
beds
were
not
very
comfortable,
and
the
amenities
were
minimal.
The
parking
facilities
were
also
limited,
which
caused
inconvenience
for
visitors.
2.
Staff:
The
staff
at
Kurmitola
General
Hospital
were
friendly
and
tried
their
best
to
provide
care,
but
the
hospital
appeared
to
be
understaffed.
There
were
long
wait
times
for
appointments,
and
the
nurses
and
doctors
seemed
overwhelmed
with
their
workload.
The
communication
with
the
staff
was
somewhat
challenging
due
to
language
barriers,
which
made
it
difficult
to
fully
understand
my
diagnosis
and
treatment
plan.
3.
Medical
Care:
The
medical
care
I
received
at
Kurmitola
General
Hospital
was
average.
The
hospital
had
basic
medical
equipment,
but
some
advanced
facilities
and
technologies
were
lacking.
The
doctors
seemed
knowledgeable,
but
the
waiting
times
for
tests
and
results
were
often
lengthy.
The
infection
control
protocols
could
also
be
improved.
4.
Communication:
The
communication
at
Kurmitola
General
Hospital
was
a
bit
challenging.
There
were
language
barriers,
and
the
information
about
my
diagnosis,
treatment
plan,
and
progress
was
not
always
clearly
explained.
There
were
also
delays
in
receiving
updates
and
test
results,
which
caused
confusion
and
frustration.
5.
Cleanliness
and
Safety:
The
cleanliness
and
safety
standards
at
Kurmitola
General
Hospital
were
satisfactory
but
could
be
better.
The
hospital
appeared
crowded
and
could
benefit
from
improved
cleanliness
in
patient
rooms
and
common
areas.
The
safety
protocols,
such
as
identification
checks
and
medication
administration,
were
followed,
but
there
were
some
lapses
in
maintaining
a
fully
safe
environment.
6.
Billing
and
Administration:
The
billing
and
administration
processes
at
Kurmitola
General
Hospital
were
average.
The
billing
staff
were
helpful
in
providing
information
about
charges,
but
there
were
some
discrepancies
in
the
final
bill.
The
insurance
processing
took
time,
and
the
overall
billing
experience
could
be
more
transparent.
In
conclusion,
my
experience
at
Kurmitola
General
Hospital
was
average.
The
facilities
were
basic,
the
staff
were
friendly
but
appeared
overwhelmed,
the
medical
care
was
average,
communication
was
challenging
due
to
language
barriers,
cleanliness
and
safety
could
be
improved,
and
the
billing
and
administration
processes
were
average.
There
is
room
for
improvement
in
various
aspects
of
the
hospital's
services.
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