Authorised Samsung CE Service Center - Global Services image

Authorised Samsung CE Service Center - Global Services

Electronics store Repair service Electronics repair shop Appliance repair service Screen repair service Small appliance repair service

😠 products are being damaged by service personnel and claims it to be damage by customer. I am going to throw M-51 in garbage just because during service some part is damaged by service center and denied to replace in warranty. People often mention service, good,


Address

No B23, Vallabh Nagar, Gumanpura, Kota, Rajasthan 324007, India

Website

servicecenter.samsungdigitalservicecenter.com

Contact

+91 1800 5726 7864

Rating on Google Maps

3.90 (156 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 am to 7 pm
  • Sunday: Closed
  • Monday: 10 am to 7 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm
  • Friday: 10 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: service (15) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Krisha Heena N. 3 years ago on Google
    products are being damaged by service personnel and claims it to be damage by customer. I am going to throw M-51 in garbage just because during service some part is damaged by service center and denied to replace in warranty.
    4 people found this review helpful 👍

  • 1/5 Harsha R. 1 year ago on Google
    Extremely rude behavior by an employee. It took 10 days to resolve the problem and still a billing issue..
    2 people found this review helpful 👍

  • 3/5 Brijesh K. 2 years ago on Google
    Covid protocols were being followed inside but always found, a rysh outside which is beyong control ofbyhr center. A e token from mobile no. To be issued.
    2 people found this review helpful 👍

  • 1/5 Mahesh V. 1 year ago on Google
    Poor after sales service. Breach of service.
    1 person found this review helpful 👍

  • 2/5 Husain r. 1 year ago on Google
    Sumsung services are getting worst as service centre are not providing parts and services on time. None of them nor dealer is taking resposiblity for Customer satisfaction
    1 person found this review helpful 👍

  • 4/5 Chirag A. 5 years ago on Google
    It's situated in shopping centre above Airtel customer care's office . According to the big name Samsung I would say thier staff is very helpful. They solve your some problems for free and insure that you might not get that trouble again. Just 1 con was 1 have to wait for almost 20 minutes to meet an engineer.

  • 1/5 Deepak S. 6 months ago on Google
    Do not buy Samsung brand items guys....waste of money...

  • 5/5 Dip Kumar D. 1 year ago on Google
    The service was very good and nice

  • 4/5 Anand S. 11 months ago on Google
    Authorised service centre. Trust worthy..

  • 5/5 Puneet S. 1 year ago on Google
    Nice response and approach. Resolution is done for all Samsung products despite of Samsung's lack of quality control.

  • 1/5 Ramesh N. 1 year ago on Google
    Very bad customer care service,I was given the time of 10am in the morning on 17 may 23 and the mechanic did not come till now. I called the customer care but They do not pay attention to the problems and my problem still remains unsolved.

  • 5/5 Suchit D. 11 months ago on Google
    My 55" samsung tv display damaged in warranty time ,it replaced & I have got very good service by samsung technician Mr vijay, has good knowledge and experience , very quick and good service i am very happy ........and satisfied

  • 1/5 amit kumar S. 1 year ago on Google
    Pathetic Service . Poor followup. No proper communication.Experienced the worst place with the worst people who never respond and keep the customer in confusion.

  • 5/5 VIKRAM SAINI A. 1 year ago on Google
    Good

  • 5/5 ABHISHEK K. 1 year ago on Google
    The services are done so easily and fast

  • 5/5 Abdud D. 1 year ago on Google
    Easy, supportive staff. Very cooperative as well.

  • 4/5 Ronak Singh k. 1 year ago on Google
    I liked the service my number was fast and employees were very well behaved I apriciate manager and service which was fast and helpful ,well priced and the quality of work and the finish of my phone is restored

  • 5/5 Sahaj G. 2 years ago on Google
    The support staff is friendly and skilled. Got my queries resolved the same day. Also, they arranged a good quality product on the same day.

  • 1/5 Deepak T. 2 years ago on Google
    I have spent so much time for knowing about mobile problem

  • 5/5 SUMIT S. 3 years ago on Google
    Service is good. They follow protocol. Lift is available . Situated on 1st floor

  • 5/5 Koushal Kishore P. 2 years ago on Google
    Don't buy samsung.

  • 4/5 Shalabh J. 2 years ago on Google
    Good service experience..

  • 4/5 nitin m. 3 years ago on Google
    I was going for my mobile. Best service

  • 2/5 Raghu N. 2 years ago on Google
    They deny you the warrenty but you have to be persistent if your product damage comes under warrenty


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