Decathlon Ferozepur Road, Ludhiana image

Decathlon Ferozepur Road, Ludhiana

Sporting goods store Sportswear store Bicycle store Fitness equipment store Fitness equipment wholesaler Soccer store Skateboard shop Sports accessories wholesaler Cricket shop Bicycle wholesale

😠 0 star Worst experience faced after shopping of Rs 20000. I felt that they don’t care about their customers & don’t respect there profession. After we paid bill we didn’t got carry bags , they asked us to take our articles like clothes and sports goods in hands . Then we paid for the carry bags . Af... People often mention sports, carry, products, good, experience, bags, shopping, store, staff, product,


Address

Opposite Park Plaza Omaxe Plaza, Bhai Bala Chowk, Punjab 141001, India

Website

www.decathlon.in

Contact

+91 85588 57258

Rating on Google Maps

4.40 (4.5K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 am to 9 pm
  • Thursday: 11 am to 9 pm
  • Friday: 11 am to 9 pm
  • Saturday: 11 am to 9 pm
  • Sunday: 11 am to 9 pm
  • Monday: 11 am to 9 pm
  • Tuesday: 11 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: sports (33) carry (16) products (16) good (15) experience (14) bags (13) shopping (11) store (9) staff (9) product (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 navdeep singh b. 2 years ago on Google
    0 star Worst experience faced after shopping of Rs 20000. I felt that they don’t care about their customers & don’t respect there profession. After we paid bill we didn’t got carry bags , they asked us to take our articles like clothes and sports goods in hands . Then we paid for the carry bags . After shopping of 18300 they charged us Rs 20 for 2 carry bags . Worst thing was that they even did not folded our new clothes. After checking at gate the guard crushed our clothes into bags . It is really bad for the dignity of customers and their products from where they earn , very Shame full for them . I would really like to speak with organiser of the store . Then should improve this . Rest all is good .
    6 people found this review helpful 👍

  • 5/5 DIDAR SINGH G. 10 months ago on Google
    I love this place. If you love sports, sports shoes, sports clothing, sports items you must visit here...place worth to visit for sports lovers. Well mannered and educated staff , face masked and proper Sanitations. I will recommend this place to every one who are in love with sports and fitness. A place for all those who are looking to buy articles and tools related to hiking , cycling and other adventure sports. You can get clothing, bags , badminton table, tents , at good price. You can get bicycles and accessories too. Kids enjoy to do skates , cycling inside the showroom. You can other games too before buying. Variety offered by this is store is good, price range goes from medium to very expensive. Good for sports personal.
    3 people found this review helpful 👍

  • 5/5 Prince K. 3 years ago on Google
    Payment mode is online preferred by decathlon so make sure you are using or well known about online modes of payments. Overall experience was good keep it up.
    2 people found this review helpful 👍

  • 3/5 Jasbir J. 1 year ago on Google
    Good collection,very helpful and knowledgeable staff,easily accessible location
    2 people found this review helpful 👍

  • 5/5 Aryan S. 2 years ago on Google
    Good place to buy garments and sports materials
    1 person found this review helpful 👍

  • 5/5 Ibne H. 3 years ago on Google
    Excess of sports varieties From tin to tan Hiking stuff was quite impressive
    1 person found this review helpful 👍

  • 1/5 Itarpreet S. 1 year ago on Google
    Worst shopping experience ever. Today, I went to shop for some tshirt at this store and total amount for my cart was 1096 rupees. During checkout, the guy there asked me if I want a carry bag or not and for which they’re charging 12 rupees and that’s illegal according to supreme court ruling. I politely said no and the guy made my bill and kept the tshirts right below the counter and moved on to the next person. Here’s my thoughts on this shopping experience, if I pay for a carry bag, then only I’ll be given a good treatment? Or else my goodies will be scanned, payment received and thrown away. Been shopping here at decathlon from last 2 years but today was my worst experience ever. Some people of staff doesn’t even bother to care for customers. Manager needs to do something about it. Stuff is good but customer shopping experience isn’t.
    1 person found this review helpful 👍

  • 4/5 shivam s. 1 year ago on Google
    All sports items available here . Quality of product is amazing. It is made in India brand . Price is a little bit expensive but it deserves as it’s quality provided. Decathlon is vertically integrated, designing and developing its own products and marketing under its more than 20 brands, with each sport—and often sub-sports and sports groups—having their own: Aptonia - Nutrition and Triathlon Artengo - Tennis and Squash B'Twin - Cycling Caperlan - Fishing Domyos - Fitness, Gym and Dance Forclaz - Trekking Fouganza - Horse Riding FLX - Cricket Geologic - Target Sports such as Archery, Darts and Pétanque Geonaute - Sports Electronics Inesis - Golf Inovik - Cross-country skiing Itiwit - Paddle sports Kalenji - Running Kimjaly - Yoga Kipsta - Team Sports KOROK - Field hockey Kuikma - Padel Nabaiji - Swimming Newfeel - Sport Walking Offload - Rugby Olaian - Surfing and Boardwalking Opfeel - Squash Orao - Kiting and Kitesurfing Oroks - Ice hockey Outshock - Combat Sports Oxelo - Rollersports, Skating and Scooters Perfly - Badminton Quechua - Hiking and Camping Rockrider - Mountain Biking Sandever - Beach Tennis Simond - Mountaineering Solognac - Hunting Subea - Diving Tarmak - Basketball Triban - Cycling (Comfort-Oriented) Tribord - Sailing Urball - Pelota and One-wall handball/Wallball Van Rysel - Cycling (Performance/Racing-Oriented) Wed'Ze - Skiing and Snowboarding Brands providing technical support for the products for the company's passion brands: Equarea - Clothing designed for the active removal of sweat Essensole - Shoe soles and insoles Novadry - Waterproof and breathable clothes Stratermic - Warm and light clothes Strenfit - Light and Robust Synthetic fabrics (non garment) Supportiv - Support and compression The company manages the research, design, production, logistics and distribution of its products in house; partners with global suppliers; and markets their own brands directly to consumers in Decathlon-branded Thank you 🙏🏻
    1 person found this review helpful 👍

  • 1/5 GURDEEP K. 2 years ago on Google
    "As per the existing Government orders of both Central and State Governments, retailer can charge for plastic carry bags without using their company's logo (Means they shall sell plain carry bags). With the carry bags if any sold having company's logo that should be supplied on free of cost." Bad experience aap chahe 2 lakh ka samaan le but carry bag free mein nahi dete oske liye extra charge karte hain......yeh cheating with customers
    1 person found this review helpful 👍

  • 4/5 Samapti S. 3 years ago on Google
    Variety offered by this is store is good, price range goes from medium to very expensive. Good for sports personal.
    1 person found this review helpful 👍

  • 1/5 Prince K. 2 years ago on Google
    I am disappointed with the Customer service, I purchased a shoes which damaged within 6 months , when I came across store for solution, they ask me that you overused the product.. Seriously overused in 6 months, Rubbish reason for not providing solution. I am a decathlon product lover, but this experience question my loyalty towards Brand.
    1 person found this review helpful 👍

  • 5/5 Dil K. 7 months ago on Google
    We had a good experience with parson who is helping us in buying the cycle for my kid and he has full fill our need thank you them and my brother Mr Balwant

  • 5/5 Chintu D. 2 years ago on Google
    awesome sports gym material are available here

  • 5/5 Ashish 1 year ago on Google
    For whatever sport or outdoor activity you can think of, this place has the equipment for it. It's huge and has classes as well as a lot of fun interactive areas as well, that the kids love. Sometimes it can get a little out of control when neglectful parents aren't around to supervise. I was almost hit by an arrow from a toy archery set that some kids were playing with in an aisle They make their own products that they sell, so everything is house brand. Sadly, you won't find any North Face, Columbia, Reebok, Nike, etc. products, but on the plus side everything is much more reasonably priced. I can't comment on the long term durability of the products yet, but the clothing and sports equipment all seem decent. Just be aware that their target market is entry to mid level range, not high end competitive pro gear. Their checkout system is also nothing like I've seen before. Super simple, just drop your products into the basket/hopper and it scans it for you. This location itself is not busy and has ample parking, but the area is busy.

  • 4/5 Neelesh k. 1 year ago on Google
    1.customer dealing is good 2. Best products 3. Don't drink those energy booster things I don't like it much

  • 1/5 Tanmoy D. 1 year ago on Google
    BIG BRAND FAILED TO DELIVER ITS PROMISES AFTER SALE I had purchased a motorised treadmill from Decathlon Ferozepur Road last year. Its stopped working suddenly due to some issues and I have requested for a technician visit. Firstly the technician came after one store visit and numerous phone calls. Then he informed that the motor needs to be replaced and it will take another few weeks to come. OK. It came and the technician himself informed me that the part has came. That time I was out of station so I requested to come on a certain date. When I came back, I immediately contacted them and requested for the replacement of the part. But from then more than a week has been passed but nobody visited. I am totally disappointed by their after sale service. They will make many promises before selling the product but for Service you need to be on your feet.

  • 4/5 Ajay P. 1 year ago on Google
    Nice for one stop shopping. Rates are Lit bit high. But no compromise with quality. Must visit at least once for shopping.

  • 1/5 Harneet S. 1 year ago on Google
    It's been years I have been using Decath products but today I went buy Elliptical and they ellipticals is display were not working. They spent about 30 minutes to repair it but still it didn't worked. After that they were asking me to buy it even after knowing it's not in working state. Seriously? ARE YOU MAD? How can Decath hire such an illitrate people who are asking again and again to buy the product which is not even in working state? Highly disappiointed with the team there. How can I spend 50000 in a product which is not even wprking in display and How could you guys even ask again and again to buy that product escpecially when you have failed to even display it even after repairing. Simple question - If a product is not working in Display in showroom even after repairing then how can someone trust to spend 50 thousand on it? [ Just saw a level of stupidity today ] So I'll just visit Viva or anyone else who can take ownership of service.

  • 5/5 Manish !. 4 years ago on Google
    Like all Decathlon stores..it's awesome too

  • 5/5 Dinesh K. 5 months ago on Google
    Balwant sir is a great technician and excellent 👌👌 experience in workshop.he solved the problem of my bike just a minute and guide me. He is the Greatest personality in the decathlon.thanks my brother and God bless you.

  • 5/5 Ajitpal S. 5 months ago on Google
    Had a great time shopping with decathlon. Our assistance partners Ajith Kumar and Nilesh Kumar. Both guys did their job with full dedication. Ajith even have me his phone as my I'd was not working at my mobile due to some glitch. He then opened my I'd in his phone and handed me the phone for my entire purchase and didn't even asked for it once in that duration. It is hard for new customer to know about the products,but these guys didn't leave any leaf unturned to help us throughout our purchase without getting frustrated. Good job guys.

  • 5/5 Jaspreet Singh W. 6 months ago on Google
    Had a great experience with Decathlon and Mr. Balwant helped and explained perfectly as per our requirements

  • 2/5 WhatsZaki 7 months ago on Google
    As a regular member they will treat you not worth. sent me a courier in box like picked clothes from road. all the clothes were looks like used and torn. not expected this....! Better to purchase directly from there werehouse insted of online shopping. Procuct return was good, no question asked.

  • 5/5 Ved K. 7 months ago on Google
    Very good place to buy sports products . Especially there are some decathlete which I know just because of their nice behaviour and their knowledge. The staff is very good . Especially Guru, prateek ,Nilesh ,Deepak . Thanks to them that I always got what I wanted to purchase .

  • 5/5 Guransh Singh K. 2 years ago on Google
    Loved the genuine customer service. They guide you for the right and don't impose anything on you. 👍👏🏻

  • 5/5 Manoj D. 2 years ago on Google
    Great experience. First time visiting that place . Complete setup for sports related things , shoes , cloth , bags every thing. Great experience

  • 4/5 DIPTENDU M. 4 years ago on Google
    Very nice products available.. Mainly sports dresses and Jim products... Though items are expensive but good in quality

  • 5/5 Wandering C. 2 years ago on Google
    Well mannered and educated staff , face masked and proper Sanitations. I will recommend this place to every one who are in love with sports and fitness .

  • 1/5 reena k. 2 years ago on Google
    Most worst emplyee cooperation because of staff usially do not come on time , and coustomer have to wait on the gate. Manager is also not punctual . It caused great deal of physical trouble to stand for hours at doorstep

  • 4/5 Sahil C. 2 years ago on Google
    A huge variety of sports wear and sports goods. Almost every thing under one roof. Wonder why they have started charging Rs 10 for paper carry bag. It's advised to carry ur own carry bag

  • 5/5 Palak S. 2 years ago on Google
    Very amazing brand... Very pocket friendly

  • 2/5 Ramandeep K. 2 years ago on Google
    Billing staff no education. No know punjabi . I speak my ph.no. in punjabi He ask tell me in English no education staff

  • 5/5 gurmeet S. 2 years ago on Google
    Wow store for sports and outdoor activities. Great merchandise and assortment. Professional staff great experience of shopping. Cheers

  • 1/5 ADITYA S. 2 years ago on Google
    "As per the existing Government orders of both Central and State Governments, retailer can charge for plastic carry bags without using their company's logo (Means they shall sell plain carry bags). With the carry bags if any sold having company's logo that should be supplied on free of cost." But your Ludhiana store aisa nahi karta......chahe aap lakhon ka bhi samaan purchase kar le ton bhi aapko carry bag buy karna hoga......this cheating with customers.........

  • 1/5 Shubha D. 2 years ago on Google
    Horrible Experience.. Zero customer service .. They don’t even know how to manage customer dealing.. freakin’ bad😏 not coming back.. not Recommended to anyone if you’re expecting to treat well. I bought pair of shoes from decathlon ludhiana. When I went there to change the shoes due to size issue. They said it won't change as it is used. Even I said yesterday I bought the shoes and how could you say it is used and u guys have 90 days replacement warranty. But they neglected me and said can't change. So I won't recommended to anyone to go there and buy any product from ludhiana decathlon. Zeroooooo rating......😤😤😤😤

  • 5/5 Sumit S. 2 years ago on Google
    I love this place. If you love sports, sports shoes, sports clothing, sports items you must visit here...place worth to visit for sports lovers.

  • 4/5 Ankit A. 2 years ago on Google
    The store has a lot of sports items at reasonable price. Hospitality is something which can be improved

  • 4/5 Raman S. 3 years ago on Google
    Quite good as based on price but a lot of sports products available

  • 4/5 Amrinder S. 3 years ago on Google
    Bought this 3 in 1 Gym bench called Domyos 500 for home use, build quality is awesome! I always prefer Decathlon for all sports products!

  • 4/5 Meenu a. 2 years ago on Google
    A place for all those who are looking to buy articles and tools related to hiking , cycling and other adventure sports. You can get clothing, bags , badminton table, tents , at good price. You can get bicycles and accessories too. Kids enjoy to do skates , cycling inside the showroom. You can other games too before buying.


Call +91 85588 57258 Open on Google Maps

Amenities


  • Payments
    • ✓️ Google Pay
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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