4/5 Gaurav S. 10 months ago on Google
I
recently
stayed
at
this
resort
and
would
like
to
share
my
feedback.
Overall,
my
experience
was
positive,
but
there
are
a
few
aspects
that
could
be
improved.
Rooms:
β
β
β
β
β
(4
out
of
5
stars)
The
rooms
at
the
resort
were
quite
comfortable
and
well-maintained.
I
appreciated
the
cleanliness
and
the
attention
to
detail
in
terms
of
room
service.
The
beds
were
comfortable,
and
the
amenities
provided
were
of
good
quality.
However,
I
noticed
that
the
rooms
could
benefit
from
some
modernization
and
additional
features
to
make
them
more
luxurious.
Service:
β
β
β
β
β
(4
out
of
5
stars)
The
service
at
the
resort
was
commendable.
The
staff
members
were
friendly,
professional,
and
attentive
to
my
needs.
They
were
always
ready
to
assist
and
provided
prompt
responses
to
any
requests
I
had.
However,
there
were
a
few
instances
where
the
response
time
could
have
been
quicker,
and
some
staff
members
seemed
to
be
overwhelmed
during
peak
hours.
Rates:
While
the
resort
offered
a
pleasant
stay,
I
found
the
rates
to
be
slightly
high
considering
the
location.
Although
the
amenities
and
services
provided
were
of
good
quality,
the
pricing
could
be
more
competitive
compared
to
similar
resorts
in
the
area.
It
would
be
beneficial
for
the
management
to
review
and
adjust
the
rates
to
better
reflect
the
value
offered.
Overall,
I
had
a
pleasant
experience
at
the
resort,
primarily
due
to
the
comfortable
rooms
and
excellent
service.
However,
I
believe
that
addressing
the
room
modernization
and
adjusting
the
rates
could
further
enhance
the
overall
guest
experience.
1 person found this review helpful π