5/5 Sarah E. 1 year ago on Google
The
staff
were
amazing
and
really
saved
our
stay
after
we
had
a
truly
awful
experience
with
a
hotel
round
the
corner.
We
arrived
distressed,
concerned
that
we
would
have
no
where
to
stay,
but
the
staff's
support
calmed
us
very
quickly
-
they
even
tried
to
help
us
find
a
cheaper
self-catering
option,
so
we
can't
thank
them
enough
-
they
really
did
go
above
and
beyond.
After
explaining
what
had
happened
they
offered
to
re-open
a
room
for
us.
They
had
closed
some
rooms
because
of
a
party
in
the
courtyard
which
may
have
kept
guests
awake.
However,
we
slept
soundly.
The
bed
was
very
comfy,
excellent
pillows,
a
lovely
free
mini
bar,
great
decor
and
bathroom,
and
the
air
conditioning
was
very
welcome
in
the
heat.
We
also
had
access
to
a
lovely
medieval
balcony
en
route
to
our
room
which
did
massively
make
up
from
the
distress
of
the
other
hotel.
The
interior
of
the
hotel
and
its
open
places
were
all
very
nicely
kept
and
modernised
in
a
way
that
respected
the
very
ancient
parts
of
the
building.
We
did
not
have
breakfast
or
use
the
restaurant
but
they
both
looked
great.
Facilities
were
immaculate,
location
perfect
and
we
were
opposite
to
Parking
Sainte
Anne
which
provided
cheap
parking.
I
noted
there
was
some
limited
parking
on
site
which
looked
good
too.
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