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  • 2/5 Andy 1 year ago on Google • 33 reviews
    If you are running a hotel in 2022 you really need to get the internet working properly. Also the rooms are small and the elevator is slow. Be prepared for long waits to get up and down the stairs. Two star review only because the staff working here are friendly
    1 person found this review helpful 👍

  • 1/5 Shima G. 1 year ago on Google
    Avoid this hotel! The receptionist is not friendly at all and rude! The rooms are too small and old! The bathroom is smelly and moldy! It is not worth 3 stars! Nor the price!
    1 person found this review helpful 👍

  • 3/5 Elisa M. 1 year ago on Google • 24 reviews
    I have no general complaints about this hotel. The rooms are indeed small & the shower needs an upgrade. Breakfast was basic but okay. It was okay for one night staff was friendly as well. It’s nice that spa is included. I am 7 months pregnant & it was extremely hot outside, so the pool was nice! BUT! If you own a big car like ours (BMW X6) DO NOT ask for a spot in the garage! We needed it as I am pregnant, but hard as it was to get in it was even harder to get out. My partner is an amazing driver, but it took us about 15 min to get out without damaging the car, so be warned!
    1 person found this review helpful 👍

  • 5/5 Charles L. 10 months ago on Google • 290 reviews
    Everything about my stay here was fantastic! The room was spotless and perfect. This is a smoke free establishment, so zero cigarette odor. Bed was comfortable. The breakfast buffet was probably the best I've had in a hotel. I would highly recommend this hotel for your stay in Zurich .

  • 3/5 Trevor B. 6 months ago on Google • 274 reviews
    The room was worst I have ever had, up in the attic. Tiny room with low head room. Difficult to find parking. My car was too wide for the underground car park. I rang ahead but the girl was no help at all.

  • 4/5 Simon 6 years ago on Google
    Nice hotel in a good location to explore this amazing city. The room was clean and comfortable. The only thing who was bothering me is the unfriendly person when you call for entering the parking. But everything else was fine!

  • 2/5 Tolga O. 6 years ago on Google
    The pros : The room was clean. The hotel is located in the center. The cons : The room was very small. When you have your bags on the floor, you need to jump over them to reach the other side. If you have a big car like a van, you can not park your car in their garage. Air condition is not working properly and if you open the window, you can forget to sleep due to noises caused by trains passing by.

  • 4/5 Michael S. 6 years ago on Google
    Hotel was ok as an overnight stop breakfast was as usual continental. Rooms were ok tea and coffee just enough for one person so if two of you one will miss out. Train station across road but did not intrude.

  • 5/5 Márcio S. 4 years ago on Google
    just near the train station. rooms are clean and silent. nice breakfast. good service. there is a small spa that works very well withs saunas and jacuzzi.

  • 4/5 Vlada L. 5 years ago on Google
    Good value for money; its not a luxury stay but very nice and the staff is pleasant and accommodating. Clean rooms and the pool is a nice unexpected bonus. we did not have the breakfast because there are a lot of places quite close by that were more inviting than a hotel breakfast to be honest. Good location and a garage in tue city centre, for a fee.

  • 4/5 Bram V. 3 years ago on Google
    Spa (jacuzzi, sauna, special showers, ...) and swimming pool area are excellent. Breakfast OK - Good. Rooms are small. Good location, very close to the railway station and close to the city center (10 minute walk).

  • 3/5 Omid H. 1 year ago on Google
    Good enough for a short stay. Can get noisier outside if you're sensitive

  • 5/5 dominic n. 1 year ago on Google
    Good place to stay environment is highly planned good room and good customer service

  • 2/5 Emil H. 1 year ago on Google
    Extremely competent young man with a great attitude working night shift. Sarcasm, the original review got flagged when using the opposites to above words.

  • 5/5 ANTHONY I. 1 year ago on Google
    Lodge here and enjoy your stay because everything about this very hotel is amazingly beautiful

  • 1/5 Isabelle Wasmuth D. 2 years ago on Google
    Driving back through France from our wedding in the south, we were looking for a comfortable hotel with secure parking to keep our possessions safe for the 6-7 hours we would be there sleeping. Booking through an independent site that corroborated the website and tripadvisor stating there was secure parking we attempt check in, only to be told parking was full. We were told only option was to park in public train station. My partner who speaks french perfectly having grown up in Belgium was told flatly there was nothing to be done. Given that we had yet to check in we asked for our money back but the night manager told her it was too late. I went to speak to him and when I said that the hotel wasn’t able to provide basic advertised services that we should be refunded, he just chuckled and said it was too late, even though we hadn’t checked in. This is really poor. We even asked if he could phone the sister hotel but he refused to do so. Patrice, I’d consider another job because customer service doesn’t seem to be for you.

  • 1/5 Daniele 9 months ago on Google
    The rooms have a lot of dust. I was there 4 days, the hower gel was empty already and never filled. The shower was broken.

  • 5/5 Marjolijn C. 2 years ago on Google
    Great reception, staff was lovely and very helpful. Good value for money. Small room but cosy and functional


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