1/5 Cassie 5 months ago on Google • 2 reviews
This
is
the
first
time
I
have
ever
written
a
negative
review
for
a
hotel.
Or
even
thought
about
it.
Save
yourself
the
pain
and
do
not
stay
here.
The
housekeepers
come
to
your
room
on
fewer
than
half
their
scheduled
days,
and
after
asking
around
with
people
who
stayed
there
while
house-searching
awhile
ago,
it
has
been
like
that
for
at
least
a
year.
And
apparently
they
only
refresh
(switch
out
dirty
towels),
not
clean/change
bed
sheets.
There's
nothing
like
working
overtime
and
coming
back
exhausted
to
a
dirty
room
with
an
unmade
bed
and
no
clean
towels
or
rags.
And
then
there's
the
gentlemen
with
dreadlocks
who
works
the
front
desk;
he
has
no
customer
service
skills,
made
me
carry
the
dirty
towels
to
the
laundry
room,
made
excuses
whenever
asked
why
the
room
had
not
been
refreshed/cleaned
as
requested,
and
never
once
apologized.
He
was
the
reason
I
cut
my
stay
short
-
after
three
requests
my
room
be
CLEANED
in
one
day,
I
heard
him
radio
housekeeping
and
request
a
refresh.
When
I
asked
why
it
was
not
cleaned,
he
informed
me
my
room
was
only
scheduled
for
a
refresh.
He
tried
to
gaslight
me,
even
though
all
three
times
I
asked
for
it
to
be
CLEANED.
Patty
in
the
kitchen
was
amazing,
cleaned
the
guest
dining
area,
kept
breakfast
stocked,
always
helped
diners
with
their
requests,
and
always
had
an
amazing
attitude.
She
deserves
a
promotion
and
a
way
better
place
to
work!