1/5 Maya C. 3 months ago on Google New
Despite
we
asked
to
bring
a
cake
with
us
during
the
reservation
process,
we
were
informed
that
it
is
not
allowed
and
the
chocolate
fondant
cake
is
their
alternative.
Our
visit
to
Sky
View
had
a
promising
start,
enjoying
the
ambiance
initially.
However,
ordering
the
fondant,
it
fell
short
of
expectations—it
lacked
the
anticipated
chocolate
lava,
was
excessively
hard,
and
dry.
To
compound
the
issue,
despite
requesting
a
happy
birthday
song,
it
was
denied.
When
we
brought
up
the
inedible
nature
of
the
fondant,
the
server
offered
to
remove
it
from
the
bill,
but
this
was
after
we
had
already
paid.
No
alternative
was
proposed,
and
the
suggestion
of
reheating
the
overcooked
dessert
seemed
awful.
The
experience
at
Sky
View
left
us
with
unmet
expectations
and
a
lack
of
proactive
solutions,
contributing
to
an
overall
unsatisfactory
visit.
In
conclusion,
the
primary
reason
for
our
visit
to
Sky
View
was
to
celebrate
a
birthday
surprise,
and
unfortunately,
the
experience
turned
out
to
be
far
from
celebratory.
The
disappointment
began
with
the
unfulfilled
promise
of
a
happy
birthday
song
and
was
further
exacerbated
by
the
unsatisfactory
chocolate
fondant
that
lacked
the
expected
quality.
This
letdown
significantly
marred
the
intended
surprise
and
left
us
feeling
disheartened
about
our
choice
to
celebrate
at
Sky
View.
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