1/5 PIEvents And C. 1 year ago on Google
The
worst
experience
in
a
business
lounge.
I
usually
do
not
put
one
star
for
a
review.
The
problem
started
at
the
airport
where
qatar
airlines
could
not
find
us
a
seat
in
business
class
while
we
paid
for
it.
Instead
of
upgrading
our
ticket,
in
compensation
of
the
time
we
spent,
waiting
for
them
to
find
a
solution,
they
preferred
upgraded
another
passenger.
As
a
result,
when
we
arrived
to
the
business
lounge,
it
was
passed
1
am
and
all
the
beds
available
were
fulfilled
as
the
Qatar
Airways
Al
Mourjan
Business
Lounge
has
a
policy
'first
comes
first
serves'.
We
ended
up
waiting
for
7
hours
in
a
uncomfortable
chair,
trying
to
sleep
a
little
bit.
We
joined
in
a
seating
area
an
old
man
that
broke
his
leg,
was
in
wheelchair
and
had
a
plaster
cast
and
no
one
took
care
of
him.
He
spent
the
night
sleeping
in
a
chair.
When
I
asked
to
be
compensated,
qatar
airlines
just
explained
that
they
could
not
do
anything
as
I
was
offered
options.
It
never
happened,
we
waited
for
more
than
2
hours
for
them
to
find
two
seats
in
business
class.
Also
while
the
space
is
huge,
the
food
could
be
improved
for
a
business
class
lounge.
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