5/5 Suhayb A. 3 months ago on Google • 22 reviews New
I
must
express
my
utmost
satisfaction
with
the
decision
to
join
the
GHA
loyalty
program,
which
has
proven
to
be
a
truly
exceptional
experience
at
this
hotel.
The
presence
of
Ms.
Rania,
the
Duty
Manager,
has
played
a
pivotal
role
in
making
my
stay
truly
remarkable.
Her
meticulous
attention
to
detail
and
unwavering
dedication
to
customer
service
have
made
her
an
invaluable
asset
to
both
GHA
and
Souq
Waqif
Boutique
Hotels
by
Tivoli.
I
firmly
believe
that
my
stay
would
not
have
been
as
enjoyable
without
her
exceptional
service.
I
want
to
emphasize
that
Ms.
Rania's
thoroughness
and
her
recognition
of
my
status
as
a
titanium
member
in
GHA
exemplify
her
commitment
to
providing
exceptional
service
to
valued
and
loyal
customers.
Furthermore,
I
would
like
to
highlight
the
delightful
spirit
with
which
she
greeted
us
upon
learning
that
we
were
celebrating
a
birthday.
Her
efforts
made
our
stay
even
more
memorable,
as
she
celebrated
and
treated
us
as
if
we
were
part
of
her
own
family.
Because
of
the
treatment
I
received
and
the
professionalism
I
have
seen
from
Ms.
Rania,
I
am
pleased
to
know
that
I
have
a
luxurious
place,
such
as
Souq
Waqif
Boutique
Hotels
by
Tivoli,
as
my
destination
for
future
visits.
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