1/5 Smae S. 6 months ago on Google
Is
this
even
a
4star
Hotel??
My
friends
and
I
had
a
VERY
VERY
VERY
VERY
BAD
EXPERIENCE.
1.
The
time
we
checked
in
the
staff
are
asking
us
QR
100.00
per
visitor
and
we
asked
for
their
Hotel
policy
but
they
cannot
even
give
us
ANYTHING
2.
Their
amenities,
amenities
and
outlets
are
not
working!
3.
WIFI
is
very
SLOW!
4.
Staff
are
very
rude
and
doesn’t
have
any
respect
at
ALL.
5.
Checking
in
is
SO
SLOW
-
we
waited
for
almost
2
hours!
6.
We
booked
and
paid
for
3
bedrooms
and
they
provided
us
two(2)
separate
rooms
in
SEPARATE
FLOORS!!!!!!!!!!!
7.
Their
Microwave
is
very
dangerous!
it
has
smoke
coming
out!
what
if
it
burst????
8.
The
time
we
go
inside
our
rooms,
the
bathroom
is
very
DIRTY
AND
VERY
WET!!
What
if
someone
slipped????
9.
The
SOFAS
are
very
DISGUSTING!!!!!
WTH???
Are
you
even
cleaning???????
10.
The
pool?
they
turned
on
the
lights
in
the
evening
so
late!!
like
we
cannot
see
anything
even
we
asked
them
to
turn
on
the
lights!!!!
11.
For
the
changing
of
rooms
they
blamed
us
because
we
complaint
of
their
DIRTY
ROOM!
and
they
even
get
mad
at
us?!?
WE
HAVE
THE
RIGHT
BECAUSE
WE
PAID
AND
WE
want
our
health
and
surroundings
be
clean!
12.
during
the
Check-out
the
deposit
of
QR
100.00
they’re
not
giving
it
to
us
and
they’re
telling
us
that
we
didn’t
even
give
a
deposit!
BUT
WE
DID!
and
they
didn’t
even
provide
us
any
papers
to
sign!
13.
We
only
forgot
something
in
our
room
it’s
only
ICECREAM
guys,
ICECREAM!
we
only
left
the
room
like
5minutes
and
asked
them
if
we
can
still
go
back
to
get
the
2
icecreams
as
we
want
to
eat
it
again.
but
instead
of
asking
the
cleaners
or
go
there
she
told
us
that
we
can
never
get
that
anymore.
THIS
IS
THE
VERY
WORST
EXPERIENCE
IN
MY
ENTIRE
LIFE
!!
I
RECOMMEND
YOU
GUYS
NOT
TO
GO
IN
THIS
4-STAR
HOTEL.
if
this
is
REALLY
A
4-STAR
HOTEL!
I
THINK
THIS
IS
JUST
A
1-STAR
HOTEL!
LASTLY!!!!
THE
STAFF
DOESN’t
HAVE
ANY
NAME
TAGS
BECAUSE
MAYBE
IF
SOMEONE
COMPLAINT
THEIR
NAMES
WILL
NOT
BE
KNOWN!!!
THE
FILIPINA
MANAGER
THERE?????
SHE
DOESN’t
EVEN
CARE
ABOUT
THEIR
GUESTS!!!
AND
ALSO
THOSE
PEOPLE
IN
MORNING
SHIFTS!!!
BETTER
STAY
OUT
OF
THIS
HOTEL
GUYS!
IM
WARNING
YOU
ALL,
YOU
WILL
HAVE
A
VERY
TRAUMATIC
EXPERIENCE!
THANKS!
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