1/5 Misha O. 10 months ago on Google
The
worst
experience
I've
ever
had
in
my
life
in
a
hotel.
Be
really
careful
with
everything
they
hand
out
to
you
to
sign.
We
had
booked
3
nights
for
3
people,
however,
I
was
the
one
that
checked
in
first
cause
my
husband
and
friend
were
still
flying.
When
I
checked
in,
the
receptionist
handed
me
over
a
paper
and
asked
me
to
write
my
name,
nationality,
phone
number
and
sign
it,
that's
it,
she
did
not
emphasized
on
the
information
stated
in
the
paper
for
my
reference
or
cared
to
directly
inform
me
about
any
particular
restrictions
or
specific
rules
of
the
hotel
(which
apparently
are
very
strict
and
they
don't
even
bother
to
explain
them
to
you
out
of
pure
laziness).
A
friend
came
to
the
hotel
to
pick
me
up,
and
since
I
was
not
yet
ready
I
asked
her
to
come
up
just
so
she
didn't
have
to
wait
in
the
car.
When
she
came,
she
informed
the
hotel
staff
that
she
was
VISITING
a
friend,
and
no
one
mentioned
to
her
that
this
hotel
has
a
strict
NO
VISITORS
rule.
They
scanned
her
ID
and
allowed
her
to
proceed
to
my
room
without
calling
me
to
make
sure
I
was
expecting
someone.
That
night,
my
husband
and
friend
arrived
at
the
hotel
and
were
informed
that
only
one
person
was
allowed
to
stay
in
since
a
second
guest
had
already
checked
in
(my
friend),
so
all
confused
I
went
down
to
the
lobby
to
talk
to
the
night
shift
receptionist
which
was
unbelievably
rude,
condescendent
and
had
absolutely
no
social
or
customer
service
skills.
He
told
me
he
was
not
gonna
let
them
both
check
in
cause
my
friend
came
earlier
and
the
hotel
prohibits
visitors.
I
was
shocked
since
nobody
informed
me
about
this
during
my
check-in
process,
and
my
friend
was
very
clear
when
she
told
them
she
was
visiting
a
guest.
Also,
I
find
it
highly
unprofessional
that
the
hotel
has
these
strict
rules,
and
on
the
other
hand,
they
expect
customers
to
know
their
procedures
without
informing
them
properly.
They
had
the
obligation
to
reconfirm
with
me
and
call
to
my
room
to
make
sure
that,
#1
I
was
actually
expecting
a
visitor,
otherwise
why
would
they
let
a
stranger
roam
around
the
hotel
and
#2
the
minimum
they
could
do
is
call
to
my
room
and
informed
me
that
someone
was
doing
a
check
in
under
my
reservation
and
asked
me
for
confirmation
before
checking
her
in.
It's
a
total
shame
on
every
single
aspect.
Safety
wise,
they
just
let
anyone
come
and
do
a
check-in
to
any
room
without
informing
the
person
who
made
the
reservation.
After
we
had
an
argument,
the
receptionist
called
someone
and
asked
for
passports
and
checked
them
in
without
any
apologies.
Do
yourself
a
favor
and
don't
stay
here.
1 person found this review helpful 👍