Featured Reviews


Frequently mentioned in reviews: stay (33) hotel (27) Doha (26) staff (25) service (23) good (22) room (21) great (16) Marriott (13) amazing (13)
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  • 1/5 yujin 2 years ago on Google
    My experience was uncomfortable. This is my first review. I arrived at check-in time and got a Marriott class room upgrade. But the room wasn't ready, so the male staff told me to wait 30 minutes. I waited more with no problems. But he told me to wait another 30 minutes after 30 minutes. My baby was hungry so I asked for it to be ready quickly, but he looked at me with a bad tone and said “if you want a normal room You can check in anytime” He said to like this, you had an upgrade and of course you had to wait!! so I waited until 4 o'clock to check-in. I didn't like the situation or the response.
    1 person found this review helpful 👍

  • 5/5 Payam P. 5 months ago on Google
    I recently had the pleasure of staying at the JW Marriott Marquee City Centre in Doha, and it was an exceptional experience. The hotel's fantastic location and beautiful ambiance immediately set the tone for a memorable stay. The reception staff's (special mention to Juki the duty manager) outstanding customer service was evident from the moment we arrived. The Executive Lounge provided a remarkable experience. The team, including MC, Zoey, Cedric, Othmane, Phurpa, and Efrance, exhibited unparalleled friendliness and professionalism. Their dedication to delivering great service truly enhanced our stay. The pool area was a delightful retreat, offering a perfect balance of relaxation and luxury. The staff there were attentive, ensuring that every moment spent by the pool was enjoyable. Overall, the JW Marriott Marquee City Centre in Doha left a lasting impression on me and my family. We are already looking forward to returning next year, thanks to the exceptional service, friendly staff, and the overall excellence of this remarkable hotel.
    1 person found this review helpful 👍

  • 5/5 Raimund N. 5 months ago on Google
    This is a very nice hotel located centrally in Doha. The people are very friendly and courteous. We had an executive suite, which is highly recommendable. The executive lounge on 42th floor is a magnificent place to spend time and / or work. The hotel has an excellent breakfast buffet and direct access to Doha city mall is very convenient. Thank you for making our stay so amazing!
    1 person found this review helpful 👍

  • 5/5 Dave K. 9 months ago on Google
    Had a great stay here in the center of Doha. The hotel is connected to the mall. And there’s a metro station close by. So it’s easy to get around. From the minute I arrived until I left it was a very pleasant stay. The staff are very friendly. The bell man, Nicolas was so helpful when I had questions not just about the hotel, but also about Doha in general. All in all a great stay!
    1 person found this review helpful 👍

  • 1/5 Nusret H. 1 year ago on Google
    For your records, this is your receipt for the following Entertainer redemption: Redemption Reference: A-088-930-420 Date & Time: 06/08/2022 04:49 Merchant: Fuego Outlet: Fuego - JW Marriott Marquis City Center Doha Offer: Main course Quantity: 1 The redemption reference is the same as the reference provided within the Entertainer app when your staff accepted the redemption. Please contact your Entertainer account manager if you would like to discuss monthly redemption reports. Thank you for your participation, Merchant Services Team The Entertainer The information in or attached to this email is confidential and may be legally privileged. If you are not the intended recipient of this message any use, disclosure, copying, distribution or any action taken in reliance on it is prohibited and may be unlawful. All the information send and received by the originator and recipient is official correspondence and legally sustainable. If you have received this message in error, please notify the sender immediately by return email and delete this message and any copies from your computer and network. The ENTERTAINER does not warrant that this email and any attachments are free from viruses and accepts no liability for any loss resulting from infected email transmissions. The ENTERTAINER does not authorise the creation of contracts on its behalf by the email. The ENTERTAINER reserves the right to monitor all e-mail communications through its networks. Please note that any views expressed in this email may be those of the originator and do not necessarily reflect those of the the ENTERTAINER.
    1 person found this review helpful 👍

  • 5/5 Rex A B. 6 months ago on Google
    I had the pleasure of enjoying a delightful nine-day sojourn at the JW Marriott City Center Hotel in Doha, and there are numerous facets and individuals I feel compelled to commend. This marked my maiden voyage to Doha, and as a Marriott Platinum (Lifetime) member, my desire was to find solace in a brand I knew well. Consequently, I chose this particular property, a decision that exceeded my expectations. First and foremost, I must extend my sincere appreciation to the Concierge team, with a special mention for their exceptional leader, Eduardo. Even before my arrival, I had reached out to Eduardo to explore transportation options, and his responses were not only prompt but also immensely helpful. Throughout my stay, the Concierge team continued to be remarkably attentive and always eager to assist. Their recommendations spanned from shopping suggestions at the Place Vendome Mall to securing a car hire service for the F1 race, as well as providing insightful restaurant recommendations and seamlessly arranging numerous Karwa Taxis at my request. Furthermore, I had the pleasure of savoring sumptuous daily breakfasts at the Sridan restaurant. The variety and quality of food options from across the globe were truly outstanding. The staff at Sridan consistently extended warm hospitality, ensuring my mornings commenced on a delightful note. Last but certainly not least, I was fortunate to receive an upgrade to an executive suite, and it was nothing short of spectacular. The room was not only impressively spacious but also adorned with tasteful decor. The standout feature, however, was the state-of-the-art electric drapery system, which played a pivotal role in shielding the room from the scorching heat outside. In conclusion, my stay at the JW Marriott City Center Doha was nothing short of extraordinary. Should my travels bring me back to Doha, I will undoubtedly choose this establishment once more. I wholeheartedly recommend it to fellow travelers seeking a remarkable experience.
    1 person found this review helpful 👍

  • 5/5 Hanifa K. 6 months ago on Google
    I visited Doha for the first time and I was very happy with my stay at JW Marriott. The service and hospitality were excellent. I would like to mention a couple of staff names who were exceptional with their service and care. I appreciated their hard work and effort to make me and my family feel satisfied. Peter, Ajmol Hussain, Halima, Rania, Yasin Khan. The concierge staff Johnny, Shagor, Tapiwa the receptionist, Abu Russell from housekeeping were amazing. Pool area Nassoro and Arjun were great too! Honestly, I recommend this hotel to those who are thinking of staying in Doha. Good location and most importantly very clean.

  • 5/5 Jonathan D. 11 months ago on Google
    Exceeded expectations. The staff are truly amazing and go above and beyond to ensure you have everything you need. Would highly recommend this hotel to anyone when you visit downtown Doha.

  • 5/5 Abed Abu S. 11 months ago on Google
    The JW Marriott exudes unparalleled luxury and sophistication. From the moment you arrive, you'll be greeted with a warm, welcoming atmosphere. The opulent rooms, state-of-the-art amenities, and attentive staff ensure a truly unforgettable experience. This 5-star hotel is the epitome of indulgence and hospitality, making it a must-stay destination.

  • 5/5 Ahmed N. 1 year ago on Google
    Woooow nice place... Sahour here in pool deck restaurant (during Ramadan month) is extremely good .. variety of nice selection of food with good quality.. live music band .. recommended for family with kids as they accept the Entertainer vouchers buy one get one free ... for sure will repeat again

  • 4/5 Hanane H. 10 months ago on Google
    I am a customer of yours. Unfortunately, the employee' he is name islam.he work on pool area.morals are not good. He does not deal with customers. It is good. This is a luxury hotel. It is necessary to choose a good employee. Unfortunately, he talks a lot with customers about their privacy. This is not good.

  • 5/5 Ahmed A. 9 months ago on Google
    We had breakfast at Sridan restaurant , nice buffet selection and kids playground area , the staff are amazing thank you Chris & Ismail for taking care of us , also the lounge team at ground floor friendly and polite Thank you Guljan for your care and professionalism .

  • 5/5 Samreen I. 8 months ago on Google
    Dear guest relations and quan spa team, thank you so much for making our day memorable 💖 We checked-in yesterday for my husbands birthday, and we were amazed to see how Safia from guest relations put her magical efforts to decorate the room, and later we had the spa reservation and Marie and her team did the same to make our spa experience wow :) Special thanks to Safia Said, Marie Boa and our therapists, Grace and Panatda

  • 5/5 Elitsa Z. 7 months ago on Google
    From the moment I walked in, I was greeted with warm hospitality and a genuine smile. The room was comfortable and well-appointed, offering a peaceful retreat after a long day of exploring the city. The room was immaculate, with modern amenities and a breathtaking view of the city. The hotel's location was perfect, close to popular attractions and restaurants. The swimming pool was amazing and the bed was very comfortable.

  • 5/5 S M. 7 months ago on Google
    Had a fantastic 2 week stay at the JW Marriott in Doha. Rooms are excellent and well kept and all the staff are simply amazing. A great breakfast spread at Sridan restaurant and in the evenings there’s some great food laid out in the lounge. I loved the fact that they serve so many fresh juices, the pineapple juice was incredible. Location could not be better - interconnected with the City Centre Mall, so everything is a stones throw away. A fantastic pool as well, great for kids. There’s also a kids play area in Sridan so you can have breakfast in peace! All the staff made our stay really pleasant, too many people to shout out, but Annma was the star for us. Will defo be back here, it’s my go to place in Doha.

  • 5/5 Gülşen �. 8 months ago on Google
    I am extremely satisfied with the hotel where I stayed for a long time, it is clean, the food is delicious and the staff is concerned, I would like to express my endless thanks to the housekeeper OBAMAR, especially on the 34th floor, my children were sick and vomited, he was very helpful. we saw it with such a sweet surprise, thank you

  • 2/5 Yazan A. 7 months ago on Google
    Not the JW Marriot standards, below expectations, actually its an OLD building, however, the Customer Service is the WORST! they are rigid, inflexible, static, and no considerations for loyalties or Bonvoy membership nor considerations of any request! I have stayed there for 3 nights, other than the below standards service, their management is untrained and incapable of making any decisions! I am very disappointed with their services, and when they contacted me via email asking or feedback, I made it clear that their management and front line staff needs attention, Please pay attention JW staff! please understand that you are in the same BLOCK as the: JW Marriot - 2 stars service. Le Meridian - 3/4 stars service. Rotana hotel - 3 stars service. so far, BOTH, have BETTER services than them! despite JW stands on premium legacy, but not anymore with this specific branch! Better to change, because it seems despite how much we are loyal to the Bonvoy and their association, we are still not being provided with minimal expectations more at least stargazed services and considerations!

  • 5/5 Russell F. 11 months ago on Google
    Never have I ever been treated so good in my entire life from a hotel. The staff is second to none, the food is absolutely delicious, and the views are breathtaking! I would absolutely come back again!

  • 5/5 Lana A. 6 months ago on Google
    We had another wonderful stay at the JW Marriott in Doha. Special thanks to Ms. Bernadine, the front of house Manager for taking very good care of us. Thank you also to Rania, Abdelaziz, Yslam and Renalto for their exemplary service at breakfast. Also thank you to Elvis for his great room cleaning and customer service and Samuel for his superb service. Our last stay at this hotel was also a great experience and we will most definitely stay at this hotel again.

  • 5/5 Khalid S. 6 months ago on Google
    Wonderful property and a smooth and relaxing stay. Mahmoud Elsayed was really excellent and helpful resolving all of our issues at the reception as was Mark, and Tapiwa was so sharp and impressive at check-out. Nicholas from the concierge was absolutely phenomenal in assisting us the entire stay and Sudip was superb as well, and Aziz and Rania at Sridan breakfast were tremendous as well. Anna at the spa/pool area also blew us away with her tour she gave us and explaining everything, she is a great saleswoman. Will definitely be back. Thank you JW Marriott Doha team for an excellent stay!

  • 5/5 Laila B. 6 months ago on Google
    Location, service and the attentiveness of the staff are superb! Hotel is connected to the City Center Mall and has a amazing spa (Quan Spa)

  • 5/5 Joel adrian A. 3 months ago on Google New
    This places is quiet, as many of the hotels in this beautiful city, costumer attention, food and drinks makes a huge difference. Perfectly located, you can easily navigate to interesting point around Doha not more than 15 minute radius .

  • 5/5 Moe F. 3 months ago on Google New
    Despite this being the second brand on the property after ShangriLa, the place is still one of the best in town, the rooms are super luxurious and spacious , loved my stay, with the exemption of the moist smell in the room which they solve and got me a dehumidifier throughout my stay.

  • 5/5 Budi W. 3 months ago on Google New
    Service is very good , special for james at receptionis very helpfull dan friendly ,room is clean and big ,breakfast so many variety ,location connecting city center mall..eveything is ok

  • 5/5 Serino S. 3 months ago on Google New
    Excellent locality.spacious rooms exellent breakfast exellent housekeeping.sudip and abdurahman went out of there way to make our stay comfortable.highly recommended hotel for its comfort and locality.ASHRAF PARKER

  • 5/5 Evangelin05 1 year ago on Google
    The staff are very nice and friendly, the location is amazing as it is connected to the City center where all kind of shops are available. It's the best place for a family vacation they have multiple choices of rooms and apartments as well. The only point that is disturbing (for me) is that the bathrooms don't have water hose. Otherwise everything was perfect 🥰

  • 5/5 Nermin U. 2 years ago on Google
    Beautiful stay! The room was very spacious and clean. We got a high floor and so the view was great as well. The breakfast was really good and staffs were very helpful. Definitely worth the stay!

  • 4/5 James M. 2 years ago on Google
    Daniele and Irene took good care of us for a tasty afternoon tea. The sweets were mostly excellent. The teas were interesting and presented in a very nice way. However, the service needs practice and the chef needs to learn that marmalade is not apricot jam and how to cook puff pastry. All the right ingredients, but needs polish and refinement to get 5* in the future.

  • 5/5 Aditya K. 2 years ago on Google
    Had 10 day hotel quarantine here. Very helpful staff. Excellent wifi. Spacious rooms. Great food three times a day.

  • 4/5 Chris G. 2 years ago on Google
    Good:Nice big room with great bathroom, good desk for working. Not so good: dark wood and dim lighting, only 1 usb outlet nowhere near bed and not working. Front desk quickly got someone to supply usb charger.

  • 4/5 Asim A. 2 years ago on Google
    I got chance to stay here due Hotel quarantine requirement.I found the facility pretty reasonable.Nice comfortable room with all basic amenities supply but I sincerely urge their management to improve the taste of food being provided. Best wishes otherwise

  • 5/5 John H. 2 years ago on Google
    Stayed here for 3 days recently. Some of the best service ever. Everyone seemed to work together and always eager to assist. Made reservations at local restaurants, made sure room was great and did everything with a smile. Great, will return. Top notch restaurants within.

  • 5/5 Herson B. 2 years ago on Google
    Stayed here for two weeks and the people that work here are exceptional and very attentive to your needs. I will be staying here again the next time I'm at Doha for work.

  • 1/5 Reagan L. 2 years ago on Google
    Service is not upto Mark. Pre Booked for 2 days full quarantine package and I was waiting for more than 1.5 hrs for getting a room and was given five meals only. This is horrible and poor customer service compared to other star hotels.

  • 4/5 Mete B. 2 years ago on Google
    Very good hotel. Especially if you are traveling with kids. 1BR suite with Executive lounge access we stayed in was so spacious and comfortable.

  • 4/5 Mohamed A. 2 years ago on Google
    I had the helipad experience, if you could get over the price, you will enjoy every bit of it. The food was top, the service was 5 star and the view was amazing. We had the sunset view and the full moon watching over us at night.

  • 5/5 Naji 11 months ago on Google
    The JW Marriott Marquis in Doha is a great hotel with a nice lounge. Mohsain at the front counter provided exceptional service and made my stay perfect. Highly recommend this hotel for its great atmosphere and excellent service.

  • 3/5 Mohammed A. 1 year ago on Google
    The location is excellent. The hotel services and staff are very good. The pool are is also good. HOWEVER, the main thing in the hotel which are the rooms are not good at all. I stayed in an Executive Suite. It wasn’t good at all. There are huge columns in the suite which are really in your way whenever you want to move around. I don’t know why they designed this building this way! The room interior is very dull and lifeless. The lighting in the room is also very poor. At night, it gets really dark even if you turn all the lights on. I don’t think I will stay here unless they renovate the property.

  • 5/5 Ryan R. 1 year ago on Google
    We came for our anniversary, and they made it an amazing time. The staff went out of their way to make us feel welcome and celebrated. The breakfast is amazing, the staff are great, and the atmosphere is top notch. We highly recommend the hotel!

  • 5/5 James M. 1 year ago on Google
    This is THE PLACE you need to stay at. Everyone here is amazing. The rooms are top notch, the location is amazing, and it is a beautiful property. Beyond that what makes this place the best in Doha is the service! Pull up to the hotel and Dinesh take care of you, check in with Chaima and Remy is on point, Bernadine makes sure you are taken care of, and James is always in the lobby to get anything you need taken care of. We stay here on business and everything is coordinated. Rooms are refreshed while we are out at meetings, the lounge is on point, the breakfast buffet helps you start your day out in the best way. If you don't stay here you will have to wonder what you are missing and if you do stay here you know there is nowhere better in Doha. This is a home away from home and a true gem!

  • 5/5 Katerina N. 1 year ago on Google
    Hotel is located just next to the City Center mall on diplomatic district. Team is hospitable and kind. The lobby is large with enough space to wait for a car or a room or an assistance. Pool is like a garden with air conditioning cabanas. Gym is modern, has everything for training.

  • 5/5 Yaaseen A. 1 year ago on Google
    Beautiful hotel with a beautiful view from the room. Special thanks to brother Sulaiman. He is so friendly and very helpful. He made out stay really pleasant and i feel that the group directors should consider promoting him .

  • 5/5 Moe B. 1 year ago on Google
    On 31st of July I visited JW MARRIOTT MARQUIS CITY CENTER Doha Pool Deck. Pool Deck servers Yazd, ,Renato, Miss and Sayed were very kind, polite and friendly. I spend a whole day and I feel angry and Sayed suggest me to try the the grills, and I chose Grilled Tiger Prawns, food which I have received was so delicious and good, I give from 10 from 10. I send my regards to chef which he prepared the Food Chef Khil. JW Pool Deck on of the best plays in the Doha to chill out and enjoy the day. Thanks a lot

  • 5/5 Khurshid A. 1 year ago on Google
    Amazing staff and stay. The guys here go above and beyond to make sure you have the best experience. We were there with my 3 month old and they took care of us through out our stay. We were given a beautiful room, even though we did have a few issues, the good has definitely took away the bad points. Highly recommend and we will definitely come back to this hotel again.

  • 5/5 Phillip D. 1 year ago on Google
    Amazing 5 star treatment and incredible staff!! As a Platinum member I was upgraded to a suite on check-in. The breakfast buffet is more like 5 buffets (Asian, Indian, American, Turkish, and Arab, + an omelette station). The lounge "snack" is more like a dinner buffet each evening and the Petit Fours with gold were the highlight, shout-out to the pastry chef! Best hotel I've ever stayed in and they did a lot to accommodate those who are not celebrating Ramadan.

  • 5/5 Kevin De B. 11 months ago on Google
    I spent already about 40 nights in JW Mariott in Doha and I really enjoyed it. My experience is very good - really comfortable rooms, perfect service, good facilities and food. I would like to distinguish Mr Mark Diola (the assistant guest service manager) who really makes your stay better. Thank you!

  • 5/5 Emir E. 2 years ago on Google
    Top class hotel with a nice facility. Rooms and Bathrooms are very well facilitated and spacious. Minibar is nice with all free coffee set-up. I do not even mention about the view. Front Desk and Concierge is nice and helpful. Special thanks to Ms. Senem Aktas, the Front Desk manager


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