Al Sulaiman Jewellers WLL image

Al Sulaiman Jewellers WLL

Jewelry store Jeweler

😠 We are highly disappointed by the un-ethical sellers practices and un-professional service. We went to buy jewelry, As it was the first time buying at that place (Al Sulaiman Jewelleries مجوهرات السليمان) New Gold Souk. Although we were little reluctant as a first time buyer from them, A set attract... People often mention gold, company, service, time, charges, customer, told, making,


Address

Building 83, Al Nasr St Zone 39, Street, 840 Al Mirqab Al Jadeed St, Qatar

Website

www.alsulaimanjewellers.com

Contact

+974 4442 6826

Rating on Google Maps

3.90 (88 reviews)

Open on Google Maps

Working Hours

  • Sunday: 9 am to 5 pm, 8 pm to 12 am
  • Monday: 9 am to 5 pm, 8 pm to 12 am
  • Tuesday: 9 am to 5 pm, 8 pm to 12 am
  • Wednesday: 9 am to 5 pm, 8 pm to 12 am
  • Thursday: 9 am to 5 pm, 8 pm to 12 am
  • Friday: 1 to 5 pm, 8 pm to 12 am
  • Saturday: 9 am to 5 pm, 8 pm to 12 am

Featured Reviews


Frequently mentioned in reviews: gold (13) company (12) service (7) time (7) charges (7) customer (7) told (6) making (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 ISHFAQ Z. 4 years ago on Google
    We are highly disappointed by the un-ethical sellers practices and un-professional service. We went to buy jewelry, As it was the first time buying at that place (Al Sulaiman Jewelleries مجوهرات السليمان) New Gold Souk. Although we were little reluctant as a first time buyer from them, A set attracts our eyes consisting of necklaces, ear rings, finger ring and bracelet. We liked the necklace and bracelet but the locks were not secure, so we asked the seller as a condition to replace the lock to spring ring clasp. Jewelers seller agreed to change both clasps and fix the ring size. We paid the total jewelry balance with a condition to fix and polish as agreed and pay/refund for any changes in weight considering the weight of the clamps. We were told to expect to pick it up after 3 days. We got a call that jewelry clasps are changed and ready to be picked-up. We took the receipts to tally the weight (pay if weight is little bit more or refund otherwise). The jewelers weighed the jewelry it was around 0.1 gram lesser. Although he understood fact but kept on insisting to pay additional money as the company made the mistake. Otherwise, He told us to come back again, not realizing that it is not easy to waste time for unnecessary matters. It was a rip-off but we decided to make additional payment and pick up our stuff and Never Ever come bank again. Awful experience and learnt a lesson. Be extra careful and cautious when dealing Al Sulaiman Jewelleries. نشعر بخيبة أمل شديدة بسبب ممارسات البائعين غير الأخلاقية والخدمة غير الاحترافية. ذهبنا لشراء المجوهرات ، حيث كانت أول مرة نشتريها في ذلك المكان (مجوهرات السليمان للسليمان). على الرغم من أننا كنا مترددين قليلاً كمشتري لأول مرة منهم ، إلا أن المجموعة تجذب أعيننا التي تتكون من قلادات وخواتم الأذن وخاتم الإصبع والسوار. لقد أحببنا القلادة والسوار ولكن الأقفال لم تكن آمنة ، لذلك طلبنا من البائع كشرط ليحل محل قفل حلقة الربيع. وافق بائع المجوهرات على تغيير المشابك وإصلاح حجم الخاتم. لقد دفعنا رصيد المجوهرات الكلي بشرط لإصلاحه وتلميعه كما هو متفق عليه ودفع / استرداد أي تغييرات في الوزن مع الأخذ في الاعتبار وزن المشابك. قيل لنا أن نتوقع أن يستلم السلعة بعد 3 أيام. تلقينا دعوة لتغيير مشابك المجوهرات وجاهزة للتقاطها. أخذنا الإيصالات لحساب الوزن (الدفع إذا كان الوزن أكثر قليلاً أو بخلاف ذلك). وزن المجوهرات على المجوهرات وكان حوالي 0.1 غرام أقل. على الرغم من أنه فهم الحقيقة ولكنه استمر في الإصرار على دفع أموال إضافية لأن الشركة ارتكبت الخطأ. بخلاف ذلك ، أخبرنا أن نعود مرة أخرى ، دون إدراك أنه ليس من السهل إضاعة الوقت في الأمور غير الضرورية. لقد كانت عملية شق ، لكننا قررنا إجراء مدفوعات إضافية والتقاط أغراضنا ولن يأتي البنك أبدًا مرة أخرى. تجربة فظيعة وتعلمت الدرس. كن حذرًا جدًا وحذرًا عند التعامل مع مجوهرات السليمان. Update: I sent the receipts on the email address provided below, waiting for a reply and taking care their mistake. تحديث: لقد أرسلت الإيصالات على عنوان البريد الإلكتروني المذكور أدناه ، في انتظار الرد والعناية بخطأهم.
    9 people found this review helpful 👍

  • 1/5 Samim N. 1 year ago on Google
    One of the worst company to buy gold. They take too much making charge on gold 18k, 21k and 22k. They make fool every body. If guys you don't believe me you can try to check making differences in other gold shop. Very very bad company.
    4 people found this review helpful 👍

  • 1/5 Amin P. 2 years ago on Google
    One of the WORST companies i have ever worked with. They pay u very less around AED 2400 to 2700 is the salary they offer unlike other stores they offer 3500 onwards. Unnecessary pressure to staff, no work timings sometimes u will work 9 hours somedays when ur colleage is off u will have to work straight shift for 12 hours..! With no any extra payment..!! I worked for 8 months and they did not even gave me my contract to sign and then they forced me to resign. The Diamonds are also not real they are lab grown diamonds and extremely highly priced. Gold also the making charges touch the sky..!! Its not a peaceful place to work guys they have no any emotion stowards staff the manager literally said that " i dont care about employees" we have many people waiting to join..! So be careful with this company if u join am sure in few months u will keave better not to waste time here..!! Feedback From UAE GOLD PLUS ex staff.cManager Faisal is worst in his attitude..!!
    3 people found this review helpful 👍

  • 1/5 Ramy S. 1 year ago on Google
    Very poor customer service and after sales service. My first and last time purchasing from Al Sulaiman Jewellers
    3 people found this review helpful 👍

  • 5/5 Judy J. 2 years ago on Google
    Good place to by gold and jewellery and the guys who are there do serve very well and are attentive.
    3 people found this review helpful 👍

  • 5/5 Ali A. 2 years ago on Google
    this is one of the oldest and trusted Jewellery Stores. you will find 18K to 22K gold. lots of collections and colors. fair prices and one of the best gold finishing.
    2 people found this review helpful 👍

  • 1/5 Rehana A. 2 years ago on Google
    They love to sell only. Otherwise customer service is not good
    2 people found this review helpful 👍

  • 1/5 Mohan C. 6 months ago on Google
    I bought 2 jwellery from the airport duty free shop. Sales execitive (Sohini) kept on saying that prices are very low compared to India, and I trusted her. She did not tell me that the making charges are almost 33%. Also she just told me the total USD price and completely hid about the 3.5% currency conversion charge that they added. As I was trusting the country and the brand I did not dig deep into the price breakup. After reaching US I did the math and realised that it was not at all worth it. With these 2 charges combined the jewellery price comes almost 10% costlier than buying at Tanishq in India. The bill does not give any breakup of making charges which adds to confusion. Regretting doing business with Al Sulaiman.Feeling ripped!
    2 people found this review helpful 👍

  • 1/5 Nashmia K. 8 months ago on Google
    Poor poor poor very expensive high making charges the sales man told me wrong gold price and make me fool I was in hurry because I had a flight worst experience will never never never buy again
    2 people found this review helpful 👍

  • 5/5 Hicham H. 3 years ago on Google
    Good customer service
    1 person found this review helpful 👍

  • 1/5 Mohit L. 6 months ago on Google
    I had very bad experience for me aur employees are not satisfied they very scare according me company accommodation n Food are not good. I had worked only 5 days but I loss to much I spent more than one lakh infact company also charged me 900 Qatar Riyal. Even agent took me 7000/- Indian rupees for Visa n Tickets why company charges for Visa again. I had resigned for Company told to do cleaner job also , interview time they didn't told me you have do has cleaner work also but I had so many reasons but that time I was sick, even I see employees are not happy but they pay for agent so much that's why they are staying this company. This company actually worst Company I had seen my life . If new employee join this company n they don't want to worked here company charges to much.
    1 person found this review helpful 👍

  • 4/5 Amal S. 3 years ago on Google
    Great place with magnificent designs.
    1 person found this review helpful 👍

  • 5/5 Juma A. 1 year ago on Google
    One of best place to buy gold and diamond jewellery
    1 person found this review helpful 👍

  • 1/5 Siri V. 4 months ago on Google
    Very bad customer service and diamonds bought here are of zero value. They do not exchange the product at any cost but they ask you to go and sell it outside in other country, the diamonds have no value at all and gold quality is very bad too. Do not buy from them. Wish I can give 0 stars

  • 5/5 mohammed t. 4 years ago on Google
    (Translated by Google) Solomon (Original) Sulaiman

  • 5/5 TIM Argane (Tim A. 4 months ago on Google
    Best jewellers in Qatar, got a custom piece (gold necklace coated in white gold) - amazing customer service, great product and amazing timeliness. New loyal customer here!

  • 4/5 N A. 8 months ago on Google
    Great quality gold jewelry however I would love it if they included more modern/Italian designs and not mainly traditional.

  • 5/5 tarek o. 4 years ago on Google
    Beautiful

  • 4/5 Hepzi M. 1 year ago on Google
    I had a very bad experience at Hamad Airport But the company took the initiative to solve it..hence I am removing the feedback.. This is to follow up review on the incident.. The jewelers offered me an option for the exchange and they treated me as a valued customer and I am grateful to Mr.Mohammed as he dealt the issue efficiently and professional way inspite of my mistake of mixing up with the stud backscrew.. Thank you 😊

  • 4/5 Punit C. 1 year ago on Google
    Beautiful showroom and reasonable price

  • 5/5 mary o. 1 year ago on Google
    I love my gold chain gift from my son. It's beautiful.

  • 1/5 Free & S. 1 year ago on Google
    Be careful with these scammers, their branch at the airport sold me a fake coin

  • 5/5 shashi kant p. 2 years ago on Google
    Amazing and incredible

  • 4/5 Saad 3 years ago on Google
    (Translated by Google) Zwen (Original) زوين

  • 3/5 RIYAS R. 2 years ago on Google
    Nowadays collection is not good,but they gave offer

  • 3/5 ريان �. 4 years ago on Google
    (Translated by Google) good (Original) جيد


Call +974 4442 6826 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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