1/5 빈다나 10 months ago on Google
I
stayed
at
this
hotel
for
a
duration
of
5-6
months,
and
I
regret
to
say
that
I
can
not
recommend
it.
Unless
you
find
yourself
in
desperate
need
of
accommodation,
I
would
advise
against
considering
this
establishment.
One
of
the
main
issues
I
encountered
was
the
malfunctioning
air
conditioning
system.
While
it
did
condition
the
air,
the
inability
to
adjust
the
settings
resulted
in
uncomfortably
cold
room
temperatures.
The
overall
cleanliness
of
the
rooms
was
subpar,
despite
our
efforts
to
clean
them
ourselves.
Even
after
thorough
cleaning,
the
floors
remained
noticeably
dirty.
On
a
positive
note,
I
must
acknowledge
the
exceptional
customer
service
provided
by
the
poolside
staff
and
a
courteous
Moroccan
gentleman
at
the
reception.
However,
as
someone
working
in
business
management,
I
found
this
hotel
lacking
in
several
aspects.
The
staff's
professionalism
and
manners
were
particularly
disappointing.
I
had
multiple
unpleasant
encounters
with
the
Egyptian
male
workers,
who
consistently
displayed
a
condescending
attitude
and
failed
to
engage
in
pleasant
conversations.
The
gym
facilities
were
shared
by
both
genders,
with
a
minimum
age
requirement
of
15
years
old.
The
pool
area
was
accessible
to
all
guests,
with
separate
sections
designated
for
children.
Unfortunately,
the
Jacuzzi
had
been
under
construction
for
a
prolonged
period
of
six
months.
The
supermarket
on
the
fourth
floor
was
a
dismal
and
gloomy
space,
lacking
appeal
and
ambience.
On
a
more
positive
note,
the
basketball
courts
were
vibrant
and
enjoyable.
The
room
I
occupied
featured
two
refrigerators,
one
large
and
one
specifically
designated
for
vegetables,
both
of
which
functioned
without
issues.
Although
some
of
the
cabinets
were
already
damaged,
they
were
arranged
in
a
manner
that
made
them
appear
intact.
The
food
served
at
the
swimming
pool
was
satisfactory,
surpassing
average
expectations.
However,
given
my
overall
experience,
I
have
no
intentions
of
returning
to
this
hotel
in
the
future.
It
is
imperative
that
the
management
address
the
lack
of
professionalism
among
their
staff.
It
appears
that
the
staff
not
only
disregard
the
rules
of
the
hotel
but
also
lack
respect
for
the
upper
management.
It
is
disheartening
to
witness
such
poor
service
from
the
very
first
day
until
the
end
of
my
stay.
In
conclusion,
I
urge
the
management
of
this
establishment
to
reflect
on
their
treatment
of
customers.
Remember,
we
are
all
accountable
for
our
actions,
and
it
is
essential
to
provide
exemplary
service
with
respect
and
integrity.
I
must
express
my
disappointment
with
the
overall
experience
and
sincerely
hope
that
improvements
are
made
to
rectify
the
existing
issues.
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