2/5 Mahmood Al Z. 1 year ago on Google
Gave
sometime
before
posting
a
review
so
it
can
be
fair
enough
with
avoidance
of
recency
effect.
Starting
with
the
positives
about
this
property.
The
location
is
perfect,
it
is
central
and
close
to
many
cafes.
The
size
of
the
rooms/apartments
is
great;
it
has
very
spacious
living
room
and
my
apartment
had
a
nice
view.
Everything
else
was
very
disappointing,
and
it’s
mainly
on
the
service.
The
check-in
and
check-out
process
was
inefficient,
and
it
appeared
that
the
staff
are
not
well
trained
or
maybe
the
process
needs
to
be
re-evaluated.
Overall,
dealing
with
reception
had
a
lot
of
time
wasted.
In
room
service
was
almost
not
existent
and
we
have
tried
to
contact
them
to
provide
basic
room
amenities,
however
there
was
no
response
or
just
answering
the
request
will
be
provided
but
it
actually
doesn’t
happen.
Overall,
the
biggest
downside
with
this
hotel
is
lack
of
resources
which
is
the
responsibility
of
the
management
to
provide.
A
lot
of
improvements
are
needed,
and
as
of
current
state
this
is
not
how
a
4
stars
hotel
should
be
like
in
terms
of
service