Kyivstar image

Kyivstar

Store Cell phone store Mobile network operator

😠 The staff is terrible, I visited the store on 23.09, I was interested in information on changing the SIM card. There were two women at the counter, I turned to one of them regarding information that interested me, during the conversation she made inappropriate jokes and laughed among themselves. Lat... People often mention recommend,


Address

Shevchenka Ave, 8, Lviv, L'vivs'ka oblast, Ukraine, 79016

Website

www.kyivstar.ua

Contact

+380 800 300 466

Rating on Google Maps

3.60 (148 reviews)

Open on Google Maps

Working Hours

  • Sunday: 9 am to 6 pm
  • Monday: 9 am to 8 pm
  • Tuesday: 9 am to 8 pm
  • Wednesday: 9 am to 8 pm
  • Thursday: 9 am to 8 pm
  • Friday: 9 am to 8 pm
  • Saturday: 9 am to 6 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Юрій �. 3 years ago on Google • 4 reviews
    The staff is terrible, I visited the store on 23.09, I was interested in information on changing the SIM card. There were two women at the counter, I turned to one of them regarding information that interested me, during the conversation she made inappropriate jokes and laughed among themselves. Later, after 5 minutes, I returned to the store to clarify something, I was simply rude, I have the impression that people work there on a voluntary basis.
    9 people found this review helpful 👍

  • 1/5 Oksana F. 2 years ago on Google • 3 reviews
    I do not recommend. This morning I went to get a consultation about the details of specific tariff plans, in response I received a rude explanation, and I was never offered the required tariff until I pointed to it myself. Thanks for the spoiled mood😤! Send this girl-consultant to improve her skills in working with clients, because it looks like she is completely out of place!))))
    8 people found this review helpful 👍

  • 5/5 Vlad N. 4 years ago on Google • 958 reviews
    Thanks for your help!
    1 person found this review helpful 👍

  • 1/5 Sofiya K. 2 years ago on Google
    (Translated by Google) Terrible staff !!! I came to close the phone number - in response I received a boorish attitude! I do not recommend! (Original) Жахливий персонал!!! Прийшла закрити номер телефону - у відповідь отримала хамське відношення! Не рекомендую!
    4 people found this review helpful 👍

  • 1/5 Тетяна �. 3 years ago on Google • 5 reviews
    I do not recommend! They bought the equipment, clarified that it was not from Lviv, the seller assured that it can be exchanged at any "Kyivstar" store. It turns out that all Kyivstars have different limited liability companies!!! Now drive 200 km to change. Consult your sellers, don't let them deceive you in order to sell an additional warranty!!!
    2 people found this review helpful 👍

  • 1/5 Денис �. 5 years ago on Google • 65 reviews
    The seller could not find my online order. Wasted time. I do not recommend.
    1 person found this review helpful 👍

  • 4/5 Pink . . F. 5 years ago on Google • 254 reviews
    Just ordinary service center.

  • 3/5 FaSy_ 2 years ago on Google • 22 reviews
    Despite the fact that the prices were unreasonably high, the staff were very friendy

  • 1/5 Людмила 1 year ago on Google • 8 reviews
    If you have a question about tariffs, if you expect a friendly and benevolent attitude towards yourself, then this is not the place for you. I do not recommend.

  • 1/5 Василина �. 3 years ago on Google • 1 review
    I do not recommend! Sales girls try to "steam" the most expensive product. When you ask for a price for a certain service or product, they don't answer specifically, but only roughly! In the end, the seller glued the cheapest protective glass for UAH 100. and took another 200 hryvnias for gluing. In a word, they cheat😡
    5 people found this review helpful 👍

  • 1/5 Larisa R. 9 months ago on Google • 2 reviews
    Good day On February 8, 2023, I bought an XO lightning NB208 Liquid cable in the department One year warranty A little later, I bought another one of the same type. I have receipts and boxes. First one stopped working The branch replaced the cable for me, and informed me that I could change it three times. The cable broke for the second time, it was taken for diagnostics and, after checking, replaced, they said that it was a low-quality batch. It broke for the third time - she threw it away. The second cable also stopped working, it was replaced on June 12, 2023. Now it's not working again. The branch refused to exchange, saying that I had already used the warranty. It is not clear where the true information was. The hotline replied that they did not have the information and could not redirect. Granted, it's not that big of a deal, but I bought the product expecting a warranty and service. I paid more for these reasons. Disappointed with the quality of the product and attitude towards the buyer.


Call +380 800 300 466 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair-accessible car park
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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