Courts Roseau image

Courts Roseau

Department store Loan agency

😠 Poor Customer service Sales representatives seem to not be fully trained hence giving misleading information to customers. I had this experience with one Ursula Lanquedoc People often mention service,


Address

29 Old St, Roseau, Dominica

Contact

+1 767-445-4600

Rating on Google Maps

3.80 (108 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm
  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: 9 am to 2 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Megan R. 3 years ago on Google
    If I could give less than one star I would. My sister in law purchased a washing/dryer a week ago. She went to use it for the first time today, and it is not working. It does not turn on. We called Courts and they sent a technician. The technician was not able to fix it. Their reaction was "oh they will have to send back that whole batch". They took the machine away to try and get it fixed. She called Courts back to request a refund and their response was "there is no refunds but we can give you a store credit". She was never told that there was no refund. Nothing is written on the receipt about the return policy and nothing was said while the sale happened in store. So after we have it in the house and its not working, courts now tells us there is no returns? That is unacceptable. The return policy should always be explained before the purchase is complete so the buyer has the option to opt out or to know that if the appliance stops working that they cannot get their money back. This is highway robbery. We are not talking about a few hundreds of dollars. We are talking over $2000.00. We want our money back! Not only do they have our money but they always have the product that is NOT working.
    1 person found this review helpful 👍

  • 1/5 Acsirp D. 2 years ago on Google
    Poor Customer service Sales representatives seem to not be fully trained hence giving misleading information to customers. I had this experience with one Ursula Lanquedoc
    1 person found this review helpful 👍

  • 4/5 saphyia g. 1 year ago on Google
    Great Customer service Items are sort of pricey

  • 5/5 Josiah J. 2 years ago on Google
    One of the places to find the latest stuff for your home and more.

  • 5/5 Jeaselle B. 1 year ago on Google
    Excellent customer service! Very helpful staff.

  • 3/5 robertson t. 3 years ago on Google
    It was a good experience, everything was on display for me to see, plus the entire store had a/c it was refreshing all the time i was browsing

  • 1/5 Let the No One meme die a. 1 year ago on Google
    They call themselves courts because these prices are criminal!

  • 5/5 Daniel A. 3 years ago on Google
    Dan's Garden guesthouse is the best hospitality... 6 Guests 3 Bedrooms 2 Bathroom Only for over nighter Internet Kitchen Parking Pet Friendly Smoking Tv Dan's Garden guesthouse is the best hospitality.... 3 bedrooms... bathroom flat building in Sam's gutter Marigot, Saint Andrew Parish, Dominica. Max Occupancy of 6 persons. Minimum nightly stay 1 up to 7 day's . Amenities include: Internet Kitchen Parking Pet Friendly Smoking Tv

  • 5/5 Faith G. 10 months ago on Google
    Best prices, very friendly atmosphere to shop customer service is on point,lovely furniture. Basically what ever furniture and appliances you are looking for courts got them all, not forgetting your baby products like cradles, high chairs etc. Bes products in Dominica.

  • 1/5 Elvis “E Voyage Dominica” S. 5 months ago on Google
    occasions they have failed to communicate with customers regarding their orders. This lack of communication and delays in processing orders is highly frustrating and unprofessional. I would strongly advise against purchasing anything from Courts Dominica's online store. Not only did they fail to have the item available for pick up as promised, but they also postponed the processing of the order until a later date. This kind of misinformation and disregard for customer service is unacceptable. Furthermore, the fact that they processed the payment but failed to deliver the email with the order details is concerning. It raises questions about their entire order fulfillment process and their ability to provide a satisfactory customer experience. I urge anyone considering shopping on the Courts Dominica online store to think twice. There are clearly significant issues with their operation, including poor communication, delays in order processing, and the potential for missing order details. Save yourself the headache and find a more reliable and customer-focused company to do business with.

  • 1/5 shania d. 5 months ago on Google
    The security was dam disrespectful I came there to purchase a system big black Friday an the man want to have me untidy. Customer service very poor.

  • 1/5 Ishmael J. 10 months ago on Google
    All items are very overpriced. Details about your purchases aren't explained in detail. Example purchase options, possible return and refund window. Warranty isn't usually honored. Something is always missing and it always feels like the customer is at fault for something that they were blindsided about


Call +1 767-445-4600 Open on Google Maps

Amenities


  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
    • ✓️ Wheelchair-accessible entrance

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