My morning urban retreat was incredible My massage with Mika and yoga with Sandra left me feeling so calm and relaxed! Thanks 🙏🏼

Had a wonderful experience at Willow. Kerry made me feel very taken care of and guided me through every stage of the treatment. The space itself is beautiful in its simplicity and I would highly recommend Willow if you are looking to treat yourself or gift someone special in your life.

I came to the retreat booked in for a 90min massage, only finding out I was actually pregnant the day before. Kat and the manger that day (sorry I forgot her name) were so so lovely and said given it is their policy I couldn't receive a massage treatment in the first trimester, they offered me a 90min facial instead (which included head, neck shoulders and arm massage), which turned out to be a better option anyway - I have never been so relaxed before! Thank you so much Kat. I will definitely be back

What a beautiful experience I had at Willow today. From the moment you enter, the mood is set to relax. David has a lovely energy, and is professional and skilled as a therapist. The aesthetic at Willow is so tranquil with soft colours, quality linens on the heated massage table, peaceful sounds and soothing aromas. A delicious tea in the quiet lounge followed by a nutritious lunch in the cafe had me feeling like I'd been on retreat. Can't wait to go back.

The environment at Willow is gorgeous. You feel so peaceful and cocooned in the treatment room! Olga was amazing and I would recommend the restore treatment. Was the perfect mind/body experience.

This was the absolute best spa experience I have ever had. The therapist Mika (I hope I got your name right!) was so skilled and the quality of the aromatherapy products was impeccable. Absolutely loved the grounding experience and sad to hear the business is closing!

My treatment was so relaxing, the ambience of the rooms is very calming. The oils, creams and all over massage was wonderful. You forget about the world and enjoy being pampered. Will definitely have another session.

Totally loved my time at Willow. I had a Soothe & enrich antioxidant facial with Olga. It was incredible, amazing so relaxing. Olga was so welcoming and professional. She had amazing technique and strength in her hands. My face looked so relaxed and uplifted. Highly recommend Olga of Willow Urban Retreat, you will not be disappointed.

What a hidden oasis behind those doors. My first visit and I will certainly return. The 24K gold infusion facial lived up to its explanation on the website. My skin feels well hydrated and refreshed. Olga was a lovely therapist who wanted to make the experience one to remember.

I had the most amazing 90mims signature massage with Clara. It was the most relaxed I have felt in a very long time. Clara is warm and welcoming. She asked if I had any areas that needed focusing on and that’s all I can remember as I was so relaxed I almost fell asleep! I can’t wait to return and see Clara again, she really is amazing!! The rest of the team were equally as lovely and extremely welcoming.

If you’re in dire need of a massage, then there’s no better place to get one than Willow Urban Retreat. Upon walking in, you’re immediately transformed into a relaxing retreat space, completely leaving the busy high street atmosphere behind you. From the smells and decor to the lighting and colour scheme, this place instantly makes you feel good. After checking in, the staff take you upstairs to the waiting room and you’re offered some warm fruity tea and water while you wait. I didn’t have to wait long before my therapist, Kat greeted me to take me into the room. I have searched high and low for a place that can deliver firm massages that will not only relax me, but also bring relief to a lot of my tense and achy muscles. Let me tell you, Kat delivered that. She was knowledgeable, skilled and such a lovely person throughout the entire experience. I walked out of there with months of tension released and my head feeling light as a feather. I cannot wait to go back and I’m definitely requesting Kat again! Kat, if you read this, thank you for such an amazing service and for all the advice you gave me!

I was so excited for a massage at Willow after giving birth to my baby. However I unfortunately had an extremely disappointing experience. I booked in for the 1 hour signature massage and I was taken to room 3. As I lay down I heard this awful high pitched noise that I questioned and she said it was a fan from the restaurant downstairs. It was a squeaky and consistent high-pitched noise, something I'd expect to hear at a lower end massage parlour, and it was extremely unrelaxing and uncomfortable. Kat put an extra towel over my ears and turned the music up to try block it out but it didn't work. This should not be an issue at a high end massage and wellness retreat, that is meant to be the ultimate experience. I was really looking forward to unwinding and having a relaxing experience, and I was met with this. Kat went to ask if they could turn the fan off but they said no and it would go off in 20 minutes but it didn't, so we moved rooms and that room was freezing, I had goosebumps, and it was quite unpleasant. Having to move rooms during a massage is just not on and should also not happen. Kat did everything she could to make me comfortable, it wasn't her fault Kat was great but the experience for $200 was incredibly disappointing, I expected and hoped for a lot more. I left upset and really let down, as this was meant to be the ultimate relaxing and rejuvenating experience. That's not what I paid for and I wish to be compensated. Avoid room 3!!

I just had my first visit for a facial with Kat. The experience starts with the warm welcoming & calming environment. Kat delivered the best facial I’ve ever had! Her technique & strength in her hands were very healing. Lovely professional experience all round ending with a beautiful cleansing tea.

I had The Restore package with Kyla and it was honestly the most wonderful experience. I was welcomed into the spa by the lovely staff before my therapist, Kyla put in so much effort and detail to make sure everything was perfect. Would definitely recommend coming here or purchasing a gift card for a loved one, I'll definitely be back!

I had a remedial massage with Kat, she was phenomenal. I was gifted the massage as a voucher and it was a bit pricier than I am used to however it was truly worth every cent, I highly recommend. She tailored the massage to my needs and her knowledge/expertise were second to none. Thank you Kat! It was a wonderful experience. The other staff were friendly and attentive, the facilities are calming and I received a lovely tea at the end. I’ll be back!

Heavenly! Both the cafe and spa are absolutely luxe with such beautiful experiences being provided. The staff are welcoming, cheerful and make you feel so welcome and taken care of in the cafe (weird to say about a cafe, I know, but it’s true). My masseuse David did the most stunning massage. He asked about my concerns and desires from our session and made me feel so at ease. For a first in a massage, it felt like he assessed and mapped out the state of my body and how it responded to small assessments. He spent the hour completely releasing tension in my body in a gentle yet responsive way. I felt restored and taken care of and am so appreciative of his skills

An amazing experience! Stunning and peaceful surroundings. Kyla was an amazing therapist, have not had a massage as good for years. Highly recommend. Will definitely be back.

This is an excellent retreat! I recently enjoyed The Man's Retreat package which was given to me as a gift. My spa treatment with Olivia was sensational, without doubt the best combined massage and facial I have ever received. I need to come back to ensure I wasn't dreaming! Thanks Olivia, you are a star!

Willow is such a beautiful space. I really enjoyed the infrared sauna facilities. It's actually quite big, I think you could fit maybe four people and it has different colour LED lights you can use. There are also a couple of showers you can use once you are done too which were also nice. Great experience. Would recommend

A few weeks ago I had the worst experience at this place and didn't even get to eat. I was excited to take a friend from Port Douglas. We walked in and stood waiting, with another person who was before us, to see if we could get a table, but knew the restaurant was clearly full. The hostess came up and said to us, this person is before you. I replied very nicely,, yes I know. She attended to them, took their name and phone number to call when a table was ready and I expected her to then attend to us. She turned her back on us and walked away, which I thought was strange, but maybe she needed to do something urgently. She went to the end of the restaurant, picked up a spray bottle and cloth and went and wiped down a table. All this time we were just left standing there waiting. Finally a waitress came up to us to attend to us and then the hostess came back and interrupted and I said obviously there's no tables. We were very hungry so didn't want to wait. She said yes, no tables. I decided to give her some feedback and very nicely said; "I just wanted to say I think you were very rude to us." Well, she looked at me and said; "I told you to wait and you can't speak to me like that." I again replied very nicely; "I just think you were rude and turned your back on us and walked away." She again said; "you can't speak to me like that and I'm the only one on the floor." I realised there was no point so left, walked out and closed the front door. She followed me out to the street (standing on the step of the restaurant) and said to me again; "you can't speak to me like that." I found the following me out quite aggressive behaviour, but I'm a big girl so just walked away. Hence, I don't think we'll be going back here in the future.

Always amazing to visit Willow. Whether it be for a nourishing breakfast or brunch, my favourite turmeric latte, yoga class, Infrared sauna session or an always thoroughly enjoyable massage and treatment. A true happy place to be. Thank you for being such a beautiful place to come back to.

Absolutely AMAZING! Willow is one of my favourite cafes because not only is the interior so gorgeous & serene, but their dishes are absolutely bursting with flavour whilst being GOOD for you. My favourite is always the Pesto Mushrooms, which I order basically every time. However today I also tried their Banana Pancakes and I was so so impressed. I loved their homemade Nutella sauce, and the crumble that went on the top 😍 I took some home for my partner to try and he loved it too!! Couldn’t even tell that it had no refined sugars, it tastes even better than the usual pancakes 🙏🏽

The best treatment I’ve ever had. I walked away absolutely euphoric! Kat was amazing and the spa itself had such a relaxing aesthetic which just added to the experience. I will be booking again and making sure Kat is looking after me. Thank you so much for such a wonderful experience.

Thank you for such a magical experience. I felt so welcomed from the moment I walked in. I absolutely loved the vibe of the place and felt so taken care of. Kerry made me feel so comfortable and special for the 3 hours of my Grounding package. I literally felt like royalty. The whole experience was amazing…I can’t speak highly enough of Kerry with her warmth and professionalism. I will be back. 🙏🙏

I was given the restore package as a gift and honestly couldn’t believe how amazing the whole experience was. Have never felt so relaxed in my life and my skin feels incredible. Ive been to many spas and Olivia was the best therapist I’ve ever had. Will be asking for this for all future gifts!

Nestled amongst bustling High Street in Armadale is home to an experience like no other. Willow Urban Retreat is just a short drive from the Melbourne CBD and will have you feeling as though you’ve stumbled upon a tranquil destination that feels like a resort. Their cafe is focused on serving nourishing whole foods that are not only good for you, but equally as delicious. The interior and outdoor space looks stunning and the staff were very attentive and lovely. I haven’t been for a spa treatment but it’s on my list!