I would give no stars if l could, RENTERS AND LANLORDS BEWARE. We are previous renters with Casey Central Real Estate. They took us to VCAT, wanting all of our bond of $1758, plus more unspecified compensation. Their supposed property manager Jessica Eliott, who bombarded us with an exit condition report, with photos taken at obscure angles, taken from afar and mostly all after photos, with no before photos for comparison. First time round at VCAT, Jessica Elliot didnt send through original entry report. And when questioned about the unspecified compensation by the VCAT member, had no answer or response The VCAT member told, Jessica Elliot she was quote "Unprofessional, unprepared and should have known these things, as a property manager". And that her photo evidence was inadequate. We agree we should have gone back to the property to do some more cleaning. We tried ro mediate with Casey Central Real Estate, with an offer of $200 for extra cleaning costs. They didnt even have the decency to reply to us. We went back to VCAT again yesterday, VCAT awarded Casey Central Real Estate, $320, for cleaning and a chain off a blind. The rest of their claim was dismissed for the supposed damage we did. Any renters with these people, please take pictures/video of every little mark, spot no matter how small. These people are just money grabbers, for a supposed family business, they have no qualms about trying to squeeze money out of families with bogus VCAT claims. Also we paid our bond the day we moved in. In accordance with RTBA regulations, they have 10 working days to lodge that money with the RTBA. They lodged our bond almost 2 months later. They dont even respect the rules/regulations of their own profession. Any landlords out there, professional property manager Jessica Elliot. Forgot to put the water bill in our name for the whole 12 months we rented. Thought this sort of stuff would be Real Estate 101, maybe a Dummies Guide to Real Estate may be helpful, just a suggestion. As Alex says, "Success Breeds Success" well maybe not in there case. 8 houses sold in 12 months. They owe us $58 in overpaid rent. Think we can get it back, have requested it. But once again no reply. They tied our bond up for almost 5 months with there frivolous claims. Casey Central Real Estate cant refute any of this. As l can produce the paperwork to confirm all this is true. And VCAT hearings are a matter of public record. To the Bartolos, the last 9 months have been hard on everyone. But on top of everything we had to deal with you with trying to get money out of us you should be ashamed of yourselves. EDIT - 1 Oct. 2023 - Different name, same parasites, these 2 have had more differently named real estate agencies, then there are seasons in a year. Still cant get back the $58 they owe for overpaid rent.Requested it enough times, anyway moral of this is, if they cant be trusted to return $58. Can they be trusted with someones house? Like whats there commission now, still 1%. These clowns know nothing about real estate. That's why there commission rate is so low, cause there desperate. Between them these bozos have sold 9 houses in 12 months. People just beware, these 2 and people like them should be ran out of the real estate altogether.

Alex and Maureen are both simply amazing. Attention to detail was exemplary. Guided us through a nervous time with professional advice and sold our house in a very short time. Would highly recommend House Real Estate. Orla and Dave.

We recently sold our family home through Maureen and Alex at House Real Estate. I must say the entire process was stress free as they both took charge and kept myself and wife in loop the entire time, the bonus was our sell price was more than what other agents had indicated that we would receive for the sale of the property. Once again thank you so much Maureen and Alex, we highly recommended House Real Estate.

We contacted Alex regarding an interstate investment. He was out of stock with the kind of property we were looking for but went above and beyond to become our advocate in locating an appropriate one at the right price. Alex and Maureen worked as a team to inspect and negotiate the deal, attend the Budling and Pest inspections and nothing was left to chance. Later, they found a Property Manager to look after it and their guidance was there at every step of the way. We really appreciate their commitment to the clients and believe them being on your team will strengthen your real estate prospects, whatever that may be.

Maureen and Alex were both friendly, relatable and very pleasant to deal with. They have extensive knowledge of the market and I was very happy with their work. Would definitely recommend 👌

If you are looking for a reliable real estate service in Melbourne, Alex and Maureen are your people. Absolutely recommend their services.

“ Alex and Maureen’s commitment to their clients are exemplary. Very happy with their service.”

Maureen, Alex and Team are Amazing, Humble, Understanding, Hard working, Passionate, Genuine Human beings that run a well oiled Team who are not only patient and courteous but also always put their customer's/tenants first. Long story short, we were looking for a cozy rental property for my mum who is a pensioner and widower. Maureen and Alex were like Guardian Angels through the entire process and were an absolute delight/treasure to deal with. Their customer service, communication, clarity, honesty, attention to detail in the entire process was flawless. They are a team that know what they are doing and also are easily approachable throughout the process of renting from start to finish. They ensured my mum was well looked after, addressed any little issue we had, all with a smile and professional attitude. In today's world it is very rare/hard to find genuine people who love doing what they do and Maureen/Alex as a dynamic duo do this very well. They treat people with respect, dignity. I hope to do more business with them in the future and hoping to continue the relationship as they are good people with good morals. Maureen/Alex, we wish you the best of luck with everything you do. All the best to you both and your team. I wish you success and Joy in everything you do and please continue to be the BEST, Market Leader's in your industry. The world need's more people like you. You guys are a True Testimony to hard work and care. 10/10 for a wonderful Rental experience on behalf of my mum. She Says Thank you also.

Alex and Maureen are friendly and reliable. You wouldn’t regret seeking their services.

Alex Bartolo - Exceptional Real Estate Agent - A True Professional! I recently had the pleasure of working with Alex from House Real Estate and I cannot express enough how satisfied I am with the exceptional service I received. From the initial consultation to the final closing, Alex demonstrated a level of expertise and professionalism that far exceeded my expectations. Alex has incredibe knowledge about the Melbourne real estate market, providing valuable insights that helped me make informed decisions throughout the entire process. His attention to detail and commitment to understanding my specific needs made the home-buying experience not only smooth but also enjoyable. What truly sets them apart is their dedication to client satisfaction. They were always accessible and responsive, promptly addressing any questions or concerns I had. Alex went above and beyond to ensure that I felt supported and informed at every stage, creating a sense of trust that is invaluable in such a significant transaction. I wholeheartedly recommend House Real Estate to anyone in search of a top-notch real estate professional company.. Whether you're buying or selling, Alex is the kind of agent who makes the process not only successful but also stress-free. Thank you, Alex , for your outstanding service and for helping me find the perfect home!