Emperors House image

Emperors House

Restaurant Chinese takeaway Cantonese restaurant

😠 Food was late. Cold. And when approached regarding my complaint they were Rude, unhelpful, and just passed the phone around from person to person. Considering I needed to reheat the food. I wont be bothered to return. There are better Asian restaurants in Warrnambool! People often mention chicken, Chinese, sauce, staff,


Address

72 Liebig St, Warrnambool VIC 3280, Australia

Website

www.facebook.com

Contact

+61 3 5562 3714

Price rating

$$ $$

Rating on Google Maps

3.80 (190 reviews)

Open on Google Maps

Working Hours

  • Thursday: 11:30 AM to 2 PM, 5 to 9 PM
  • Friday: (Good Friday), 11:30 AM to 2 PM, 5 to 9 PM, Hours might differ
  • Saturday: 11:30 AM to 2 PM, 5 to 9 PM
  • Sunday: (Easter), 11:30 AM to 2 PM, 5 to 9 PM, Hours might differ
  • Monday: (Easter Monday), 11:30 AM to 2 PM, 5 to 9 PM, Hours might differ
  • Tuesday: Closed
  • Wednesday: 11:30 AM to 2 PM, 5 to 9 PM

Featured Reviews


Frequently mentioned in reviews: chicken (9) Chinese (8) sauce (7) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Linh B. 2 years ago on Google
    We went on the Saturday before Easter which was a public holiday and it was still open. I'm in love with the fried rice, it's both cheap and absolutely delicious, would definitely recommend.
    3 people found this review helpful 👍

  • 1/5 Stacey H. 2 years ago on Google
    Food was late. Cold. And when approached regarding my complaint they were Rude, unhelpful, and just passed the phone around from person to person. Considering I needed to reheat the food. I wont be bothered to return. There are better Asian restaurants in Warrnambool!
    3 people found this review helpful 👍

  • 1/5 Susan K. 2 years ago on Google
    Ordered Honey chicken and they gave us sweet n sour…couldn’t eat it, it was awful.sauce and the Black bean had no flavour at all. Wish I’d read the reviews before ordering. Order # 13 from 21/2/22
    2 people found this review helpful 👍

  • 5/5 Jeff F. 7 months ago on Google
    Great tasting and to me authentic Chinese food. We liked it Soo much we came two nights in a row.
    1 person found this review helpful 👍

  • 1/5 Craig N. 1 year ago on Google
    First my order was wrong sweet and sour chicken instead of lemon chicken ate any as had driven home average at best the beef and black bean uneatable tasted like beef and gravy no authenticity at all cant believe you are in business will never try again
    1 person found this review helpful 👍

  • 2/5 Bec T. 1 year ago on Google
    Lovely staff, terrible food. Bland tasteless, cheap nasty products used. Recipes altered for no apparent reason. Sickly-sweet lemon sauce; "satay sauce" that looked and tasted like salty gravy and old tough textured, foul tasting beef used plus large chunky pineapple added for no reasonable reason
    1 person found this review helpful 👍

  • 5/5 Jex T. 2 years ago on Google
    Enjoyed the meals and wine. Good service. Thank you.
    1 person found this review helpful 👍

  • 5/5 Stacey L. 2 years ago on Google
    First time trying. Is now my favourite Chinese restaurant in Warrnambool. I got honey chicken and it was so yum! Yes the sauce is pink which is weird but whatever, so yum. The chicken wasn’t dry like all the other Chinese places I have tried!! Amazing food. 👏🏼👍🏼
    1 person found this review helpful 👍

  • 5/5 James B. 1 year ago on Google
    Great food, great service and great atmosphere. The only thing better then the food is the service. April always goes out of her way to make sure your dining experience is incredible.

  • 5/5 Maureen L. 1 year ago on Google
    Lovely hard working staff..under a lot pressure but doing well Food was absolutely delicious. Servings bigger than other restaurants I have been to. Highly recommend this restaurant to tourists like me looking for a good feed Shame I can't go back more often.

  • 4/5 Jordan S. 1 year ago on Google
    Consistently quality take away. We have had this food once a month for years and never had an issue. Usually friendly staff. Slightly expensive but worth it

  • 3/5 Ian G. 2 years ago on Google
    Ordered spare ribs got pork chops. Staff friendly but not advising re they actually had no ribs is to me not good. As pork chops were also on the menu if I had wanted them I would have ordered them. They were gracious enough not to charge for the the wrong dish which is a plus in their favour.

  • 3/5 Kaylee V. 2 years ago on Google
    Average at best. The food was hot and fresh and good quality chicken was used which I think is hard to find at a Chinese restaurant but that’s where the compliments stop. The food was bland - we ordered a special friend rice that was anything but special. It was grey and had absolutely no flavour or substance to it. I ordered honey chicken and I’m still not convinced that’s what they served me. It tasted nothing like honey but the flavour was so minimal it was hard to pin point what I was eating and the sauce was pink (see photo). Prawn crackers were stale and the wine was cheap and not very pleasant. My husband had the sweet and sour chicken and said it was nice but he’s pretty easy to please I guess.

  • 1/5 Jill T. 1 year ago on Google
    One star is too good , king honey prawns definitely not king , sauce tasted funny, special fried rice , grey in color, satay beef more onion and celery than beef. Definetly wont be going there again.

  • 5/5 colleen d. 1 year ago on Google
    Loved the staff April was so friendly and helpful. Food was so fresh and yummy. Will definately be back.

  • 4/5 Toni D. 11 months ago on Google
    Lovely lunch, quick service and the meal was hot and tasty.

  • 3/5 Robert B. 1 year ago on Google
    Food was fine when we recieved it the waiting time way 2 long 1 hour for sit down table service

  • 5/5 Lucy L. 4 months ago on Google
    Had $80 worth of food delivered,it was delivered by a very polite gentleman,it was hot,fresh and delicious. I was very happy we are up visiting from Queensland so we're very happy with the beautiful food.

  • 4/5 Sonja T. 6 months ago on Google
    Went for yum cha. Food was good, but coming from a major city with large yum cha, this was just a small range of what we were used to being able to choose from. Service was quick, efficient, and friendly.

  • 1/5 Hazel K. 8 months ago on Google
    Unfriendly staff, table setting was not complete and we were not served with water. Food was also not the best. Honey chicken sauce was pure corn starch with added flavour. I was hoping this was an authentic Chinese resto.

  • 5/5 Deborah M. 9 months ago on Google
    Finally found what I call Chinese food. Met expectations & reasonably prices, I'll be back 🤗 Back again today 16/8/23 Lunch for 2 - Sweet & Sour Pork with Special Fried Rice - Chicken & Sweet Corn Soup Chinese Sausage Absolutely fabulous!!!

  • 3/5 Lynne 2 years ago on Google
    My sister and I decided last minute to eat out and found our self here at the Emperors House. Traditional to Chinese there were beautiful lanterns art work and statues. The staff were lovely and the food tasted great. A very busy restaurant with both take away and in house dinning. I do have a few grumbles sadly. we hadn't finished our entrees and they were placing our main meals on the table. Which made us feel rushed. The amenities were in need of some serious attention.


Call +61 3 5562 3714 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Alcohol
    • ✓️ Small plates
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ No-contact delivery

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