The Victoria Court psychiatric ward at Mitcham Private is a fantastic place to rest and convalesce. I was treated with dignity & respect at all times. Staff are knowledgeable and professional, and you can tell they really care about you and love what they do. Highly recommend this place for anyone struggling with mental health issues - don't battle on your own when there is help like this available. Private health doesn't cost that much when it is weighed against your life!

Greed. This place is only concerned with money and little regard for patient care. They discharged my wife with life threatening internal bleeding. They barely cared to follow up or show any care or compassion for the situation. There only response is to continually bombard with further gap/out of pocket bills. This is the place if you want poor services, high charges and poor quality care and untrained doctors.

This place gone bad since the Knox Private ward closure, understaffed with overflooding patients. You'll see agency nurses (temp staff just for the day) all the time who doesn't really care about you much and even the regular staffs are stressed enough to deal with all the workload. They don't even bother to replace bloody bed linen which makes this place worse than public hospital. Having double bed room is rather challeging as well so you will be likely ends up in a single bed room for the most of time and even the meal qualiry is fairly poor with an exception for weekday lunch, kitchen staffs often forget to serve a part of meal you ordered as well.

I would advise men to avoid this hospital as they clearly employ misandric staff. Better safe than sorry. One of their female nurses victim shamed a man set on fire by his wife in front of their 11 year old son.

Seriously understaffed. Our two babies were delivered at Mitcham Private, and in both occasions the service is below expectations. Below are what we found: 1. Long waits (over 20mins) after you hit the buzzer. 2. Nurses tell us they look after 5 patients at once, and that gets worse during the night and at weekends. 3. They missed giving my wife medication, gave too many at one time (Endone) and made my wife go into nausea the entire day. Bub’s feeding got disrupted. 4. One nurse even tried to separate dad with mom when we requested top-up formula for the baby. We demanded child doctor’s opinion and then this got sorted. 5. Room facilities are worse than a motel. The rugs are torn and smelly (they say they get washed centrally). Two rooms dont have bathrooms and the patient needs to share one outside the room. Someone accompanying wouldn’t have a place to lay down unless they pay $60/night extra for a double room. Even after paying, all you get is a pull-out sofa if you are lucky as not all rooms have it. 6. Wrt catering, which is charged extra for the accompanying, gets mixed up more often than one can imagine. Lucky if you get what you selected in the menu. 7. The maternity ward is totally insecure. The main door is never locked, even at night and anyone can easily sneak in. They do have electronic key operated doors at the entrance, but it wasn’t used the entire 7days we stayed there. 8. Most nurses are kind but over-worked, as they hardly can attend to our requests. Baby’s formula requests dont get fulfilled on time, and delays caused our baby to go back to sleep. 9. Parking is non-existent during weekdays. They recently outsourced the parking, but the meter isn’t even operating and the spots are all taken. Gosh! I would NOT choose this facility again. Never.

Some of nurses and staff in maternity ward are harsh to patients and families. They certainly need to be trained to have a proper communication.

I had a colonoscopy and gastroscopy on Mon 6 March. The anesthetist, Dr Rajeswari Rajasekaram, did not introduce herself. I did not know who she was. I contacted Mitcham private to find out her name. When she came to the bedside, she grasped the bedsheets to gain access to my arm for IV fluids. She had 2 attempts to put in the canula in my R) arm. She did not use gravity by hanging my arm over the side of the bed to put in the cannula. Also, she left the first unsuccessful canula in place but came back to take it out. Currently, my situation is very stressful and I was traumatised. I have never had such a negative experience with an anethetist. THE NURSES WERE BRILLIANT!!!

Recently had surgery here and all the staff were incredible, amenities are good and everything went smoothly. The only downside was I had to wait hours and hours before heading in, I had not experienced this before as a private patient, but normally been on morning lists so the wait time was very minimal

The Early Parenting Unit really saved our sanity and helped us regain our own sleep. We went in when our daughter was 3 months old and she responded really well with the program. The follow-up support has also been amazing as you feel guided the whole way through. Highly recommended if you feel like you need help with your baby's sleep or any other issues you may encounter throughout parenthood. The nurses and staff are very attentive and guide you through the process; you just have to make sure you go in with an open mind and are willing to adopt the methods used. The hospital is small, but the care and attention you get far exceeds those from other hospitals!

We just came back from the Early Parenting Centre (AKA Sleep School), so I thought I’d write the review that I wish someone had posted for me. I’ll cover the pros, cons and some of the negative reviews/why people may feel that way: PROS: -The nurses are extremely attentive, dedicated and make you feel like the entire centre is just for your baby. I just can’t fathom how they muster such enthusiasm and energy every day and night too! I’d say they’re even better than the gold standard nurses at Frances Perry. -The school covers both food and sleep, so you can also work on any dietary concerns. -It actually worked! We went from a baby that only slept 1-2 hrs continuously a night to 12-14 hrs. -The lunch and dinners are prepared by a high end chef on weekdays (see cons for weekends). The menu is also very broad and appealing during these times. CONS: -The rooms are deliberately designed so that you can hear if your baby is crying in another room (imagine if they didn’t allow that! Lol). At least the walls are very thick, so you won’t hear your neighbours. If this is a deal breaker, they’ll provide you with ear buds, but that’ll likely mean that the nurses will wake you more often. -The food on the weekend is a little bland. Most breakfasts are similarly unimaginative. We assumed that the head chef was away during these times. NEGATIVE REVIEWS: In this section I’ll address common complaints that we read prior to coming and the potential trigger: 1. ‘The program doesn’t work’ - We met a mum that argued every request and didn’t follow the program. It’s no surprise that this mums baby didn’t improve at the same rate as ours. In short, if you’re not going to come and cooperate, you’re not going to get all the benefits. 2. ‘I’m [nationality], they’re racist’ - Not a shred of truth to this one. Many mums in our group were from around the world and they were all treated wonderfully! 3. ‘It’s loud! Babies are crying all the time’ - Yes, this is true, however it is a Sleep School. Would you complain about water at a public pool? In short, you have to be able to hear your little one crying in an adjacent room, so your door is deliberately designed to let in some sound. 4. ‘They force your baby to cry it out’ - They ask (not force) and teach you to listen to the type of cry and to act based on that. They do not simply leave babies to cry at all. In fact, they often advised us to go assure our little one before we thought it was necessary. THE RESULT: Our little one is now sleeping at night without interruption and properly during the day. If you’re seeking the same, I can’t think of a better place to come! I hope this helps you to make your decision.

Some of the nurses in the Early Parenting Centre (sleep school) are lovely and others, like Anthea are abrasive and rude. The rooms and bathroom are old, cold and badly need renovation. The food and entertainment is average. Some of the settling advice was unhelpful such as rock the bassinet until the next feed (3 hours away) or give the baby a dummy, and if you don't want to give your baby a dummy they will do an angel wrap and put the babies hands to their mouth. This made mine sleep worse than they did at home. Other times they would just hold the baby in the office. At least at Masada they give you a patting technique. This hospital really needs an upgrade.

I am in Victoria court at the moment for my mental health and burn out, l have been here twice before and found it most helpful, unfortunately the covid rules do not make any sense, we can not eat together which causes you to be isolated in your room a lot, which is very depressing, they have taken the fridge out of the kitchen, so you keep your milk and hope it doesn't go off, we wear masks, but can go down the street and mix with other people, really makes no sense, the furniture is due for the skip, the beds need replacing, I'm sure my private health insurance is paying enough to them, there are no television in your room, so you just sit and look at the walls, the television in the main area is so old and out of date you can't watch or connect to other devices. The nursing staff are fabulous and l feel sorry for them as I'm sure all this makes it harder for them. Mitcham please do something about this as all these thing are detrimental to your patients mental health.

Best experience ever, the nursing staff were absolutely amazing, the food was restaurant quality and my surgeon was brilliant. I didn't want to go home. Best experience ever.

My experience at Mitcham Private with my first baby was fantastic. As a first time mom n dad we had no idea what it was going to be like. The nurses and midwives were very attentive and caring. Special thanks to Midwife Barbara, a young midwife who truly cared and gave me great advise and assisted us through the night, even taking the baby away for a few hours so we could get some sleep. Thanks Barbara, YOU WERE THE BEST😊 And Nurse Nicole, a young bubbly nurse, so pleasant and helpful made our stay of 4 nights very easy when she was on duty. The food service was always on time and pretty good for hospital standards. Special thanks to nurses in the baby nursery who took care of my baby the first 2 nights xx Only minor recommendations are, the alarms in the night by other rooms were pretty loud and kept us awake and the sound proofing between rooms are not great. We stayed in the VIP room, the bed was not the most comfortable. Wish it was a tad bigger as its meant to be for 2 adults. There probably should be a night light for the night as the ceiling lights were way too bright during night nappy change time. We had the bathroom light on with the door slightly ajar. Overall the whole experience was great and most of the staff were too... we will see you for our second one ❤

For maternity this hospital is awesome. Feels more like a house than a hospital. The midwives are amazing, so friendly and knowledgeable. Highly recommend. If possible get the double or Delux room when health allows. Avoid room 101 if possible, it's opposite the baby assessment room and the assisted staff entry.

I appreciate Dr Leila Foroughinia and her team for the excellent operation of my son giving birth last week. In the maternity ward, the staff were accommodating and kind. The atmosphere was good, the food was good enough, the equipment was good, the staff was great, and the doctor was great. Moreover, I want to give special thanks to Kathryn Coghlan and Danielle Alipanopoulos (and three other midwife's that unfortunately, I forgot their names) for their best assistance and care; they were kind and friendly all the time. "You do good and throw in the river that God will give you in the desert" Committed, skilled and hardworking staff deserve great applause. They are precious assets that are not easily found, let's not forget them. Best wishes, Hamid Forghani

We recommend using Mitcham private without any hesitation. We are extremely pleased with the outstanding service provided by the maternity hospital. The customer service was beyond amazing, and the nurses were not only caring but also exuded a motherly warmth that made the entire experience comforting. The cleanliness of the facility was impeccable, and the food offered was excellent. The expertise of the obstetrician and gynecologist was commendable, ensuring a smooth and secure journey throughout. The rooms were not only beautiful but also created a relaxing ambiance, contributing to a peaceful environment that made the overall experience memorable. Thank you for setting such high standards in maternal care. Thanks to all the nurses. You all are doing amazing Job. 🙏🙏🎆🎆

I had a Cesarean in Mitcham Private Hospital, and I want to thank Dr. Leila Foroughinia and the excellent surgical team for all their efforts. I appreciate their unforgettable support. I also want to appreciate the excellent maternity ward. They have collected the best midwives there: highly knowledgeable, super supportive, kind, and responsible. All of them are great and respectful. I especially want to thank Ms. Kathryn Coghlan and Ms. Danielle Alipanopoulos who supported me during the challenging months. I wish them all the best in the coming days.

I required to take my daughter for day treatment in late March 2018. At the time in the morning they were understaffed. A receptionist (Amelia?) was well organised and managed many of the demanding people arriving in the peak morning time. Our nurse (Yolanda) was very good to my daughter as was the specialist Melissa overseeing the procedure and all other staff on the day. A work certificate was even organised for me prior to asking for this request ! I sensed a very pastoral environment within the building. Thank you staff on behalf of my daughter.

Legal disclaimer my experience is not the fault of Mitcham Private Hospital nor is it a reflection on the quality of the care that their staff provide nor does it relate to the operating laws that they have to adhere to as a hospital and is a risk in any operation. I had an ovarian cyst removed my operation ports were not sutures shut and I had internal bleeding but was asked to leave the hospital as my crying out in pain was to loud but only after they gave me a super strong Addictive opiate luckily I went to box Hill Hospital they suited my wounds gave me a much lighter form of pain relief and gave me two units of blood in the critical care unit I as a caretaker in aged care was appalled at the nurses in short stay i over heard one say a patient had passed away and the other nurse responded with “nobody would miss her anyway”. I was also judged by staff with unnecessary comments for having tattoos.

Cancelled my appointment because they said they could not contact me despite me calling the day prior to confirm it.The first time I called at 2:10pm the answering machine said they were closed even though their hours are from 2pm -5pm. Then when I called around 4:15 they had removed my appointment. I have now had to reschedule another appointment with a specialist because I need a referral from here. This is terrible service and they have wasted my time. Patients' health matters and yet the reception here clearly doesn't care.

I have recently had two long stays at Mitcham Private Hospital in their surgical ward, and I can honestly say that I cannot fault the nursing staff. They have been attentive, friendly and always enter the room with a smile on their faces. My surgeon is amazing, always very approachable and takes his time to speak to me and offer reassurance when needed. I highly recommend this facility, I hope my review makes your decision to stay here an easier one.

Just had my baby boy Lenny at Mitcham private and can’t fault it! All the midwives are so bloody lovely! The rooms aren’t super modern or anything but they are still pretty good. I loved that they have sliding doors and you can sit outside in the courtyard from your room. Parking was fine... hubby found a spot everyday he was there. Food was super average but what hospital has good?! Overall was such a good experience. 10/10

As nervous first time parents we were treated with nothing but care and compassion even prior to the arrival of our girl Darcie. We were never made to feel stupid or that we were being paranoid but always reassured and treated with respect every time. All the staff were absolutely amazing during and after our c section with all our questions answered with the level of care was second to none. There is really nothing to fault with our experience with the staff in maternity. Would highly recommend and will definitely will be having our next child here without hesitation. A huge thank you to all the staff and thank you for making our experience so wonderful and so special.

Victoria Court is not a place to come and crash. They make you go to group all day starting at 9am. They don’t care if you’re autistic and find group settings exhausting and get sensory overload from the buzzing noise in the lounge. They don’t care if you’ve got Delayed Sleep Phase Syndrome/reversed sleep cycle and the morning is basically the middle of the night for you. They don’t care if you’re severely depressed, exhausted and can barely function. No other type of patient has these same expectations while in hospital! I am in crisis, experiencing suicidal urges daily and turned to Mitcham Private for some respite but they will not accommodate my disabilities so I am left to find somewhere else. Group is DBT by the way. Not for me, but might help you.

One of the maternity nurse was very aggressive, she almost grabbed my hand and threw it when I wanted to help my brother in law to change my newborn niece, Her reaction was completely immoral and disrespectful. Also, her behavior to my sister was very stubborn, and she almost forced her to breastfeed the baby as the way she preferred, while my sister was not comfortable. She has to improve her behaviour! The other nurses were well educated and nice.

My son had surgery here a couple of months ago. The staff were wonderful. The staff in recovery were great, especially a nurse named Lisa who went above and beyond to help me and my son feel comfortable. A very positive experience for us.

Welcomed our beautiful first child at this hospital. My partner and i had a pleasant experience from start to finish we felt well supported and were given the knowledge and care required to go home with our new little addition with confidence. Facilities were modern, spacicious and clean and the food was amazing :-)

Perinatal mental health unit: I left almost immediately after arriving. They tried making me wait to see the psychiatrist before leaving.... no doubt so that it would count as an admission and the hospital could keep the money for the day. I knew the second I walked into the bare, ill- appointed room that this was not right. The room didn't have a CHANGE TABLE!!!!!!!!!!!!!!!!; the change pad was placed IN the cot and I still don't know where your zinc/wipes/nappies were meant to go while changing baby, and whether the baby was meant to sleep with the change pad next to it; no hand soap/dispenser in the en suite; the cheapest pull down window blind with blaring sunlight that no baby could sleep through (I was told some patients pin up make shift covers to overcome this), and you'd have to sit in the room staring at four walls like it was a prison cell til the sun passed and the blind could finally go up; no baby bath, not even a plastic tub in the ensuite, you'd have to take your baby up and down a hallway just to bathe... bye bye relaxing bedtime routine, instead there was a communal trough in the middle of the ward; no freezer or fridge in the room for frozen EBM or fresh EBM or formula; no freezer on the WHOLE unit (the nurses would trek your item back and forth from another ward's freezer, you couldn't access it yourself); the fridge was in the nurse's station and you have to stand there waiting for someone to attend the desk and then sign in/out your EBM, which took ages, you couldn't access it yourself when required; no bench space in the room for breast pumps, steriliser, bottle warmer, toys, wipes, creams, nappies, bottles, just a tray table and two bed side tables; no TV in the room to pass a bit of time in private; apparently there was a court yard but I don't know how far away it was, which is completely impractical for someone like me who likes to take baby out at each play time; for a 3 week stay you were allocated one shelf in a bar fridge in the communal kitchen for personal food and any expressing equipment; I was told not to bring a monitor by one staff member then when I arrived I was told I could bring it if it doesn't distract me from group sessions, I was told we would "hear" the baby and a monitor was unnecessary.... that's one way to make a baby scream its lungs out for a protracted period until someone is around to hear it, through a closed door, down a hallway, over any other screaming babies. The admission process was drawn out, and as a new mother experiencing some post natal distress and the stress of packing everything for a 3 week stay, and carrying frozen EBM on a 36 degree day, making me wait in reception for over half an hour with a baby was unhelpful, especially since admission forms are all done online. In contrast, I was told that the early parenting unit (sleep school) has black out pods. I wonder what other facilities it had that the perinatal psych unit didn't. I wasn't able to view a room there on the day nor could I be admitted there on the day apparently. Perhaps crazy ladies' babies aren't as important as those who just need sleep training. Sleep school must be more lucrative for the hospital and so better facilities are provided to bring in the clientele. I'm dumbfounded at how lacking and unsuitable this unit was for perinatal patients. It smacked of a quick and cheap refurb of a previously unsuccessful ward repurposed to make the hospital money. I don't understand how anyone would be happy here or how any partner would be happy to leave their partner and child there for 3 weeks. The conditions I saw would have escalated my distress, not helped. I stayed for a while in case I was being hasty, and did an express while waiting. By the time I got the milk to the fridge, got to the kitchen and rinsed equipment, the baby's wake time was nearly over, and the items I had requested be frozen after expressing were still in the fridge when I left. My MCH nurse was very surprised. Do not go here unless you inspect first and ask a lot of questions.

My husband and myself had our first baby at Mitcham Private. We were absolutely blown away by the maternity staff! We are first time parents and everyone was absolutely fantastic to deal with. They were kind, patient and very willing to help/accommodate anything. We were more than impressed with the professionalism and care that we received. We would like to thank you all very much for making our experience a great one! We will defiantly be back when we are ready for baby 2.0 :) Love Steve, Carmie and Luca Axon xx

I recently under went Surgery at Mitcham Private and was in for 2 days. All the staff involved where top shelf. They where kind, caring, competent and diligent in their work. I highly recommend this Hospital.

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I was born at this hospital - cheers to the good lads and lasses for ensuring my immediate survival post-womb. 10/10 recommend to other fetuses looking for somewhere to be born.

I am Leo, our baby was born on 29/07/2021. We write a review for a record, also for ourselves haha. Our OB is Jason, mandarin speaking, very professional and organised. We were well informed about when and what to do by his team. You don’t need to worry at all if he is your OB hahaha. For nurses, Karen, Alice, Nicole, Anne, Denise, Caren and others are so professional and helpful. We stayed for 6 days and were taught a lot. Whenever we need help, press the ‘nurse’ button and they will come and assist. My wife and our baby are greatly taken care of. I tried and seems like can not fully express how grateful I am. Therefore, just thank you so much. All the best, We will see you two or three years later😉.

Have had both my girls delivered here, one Feb 2017 and one Nov 2018. Although neither births were great, the midwives were really lovely and reassuring. The after care is amazing, the food is great, I would definitely recommend, I’m not sure where these bad reviews are coming from as both my experiences in terms of care were fantastic. There were a couple of midwives that were not so great I will admit as they didn’t seem to be very supportive during contractions and left it mainly to myself and partner to deal with until I needed real serious pain relief, but majority of them are so lovely and helpful and are all very knowledgeable and reliable. I will also admit the parking is ridiculous ..

I gave birth a month ago with my first baby and I would highly recommend this hospital. My Obs was very professional and amazing. I met more than 10 midwifes during my 5 days stay and every single one was very kind, lovely and helpful. The room was clean and the food was not too bad. I would definately go back for the next time.

Birthing Suite & Maternity ward staff overwhelmingly friendly, courteous and understanding. Karen is worthy of a 5 star recommendation herself . Partners sleeping arrangements need a serious look at (that's where you loose a star). Overall great experience.

Was born here 36 years ago. Got the job done, but not a memorable experience, wouldn’t be born here again.

Absolutely second to none. We have been to other private hospitals that may look newer on the outside but definitely Mitcham Private for the win in my opinion. From front desk through to theatre and on the ward, all staff are amazing & do their job like they want to be there. Attentive, friendly, helpful, responsive and very caring towards my daughter. I'd request this hospital again. Makes a big difference so thank you

My partner and I had our baby here. Every single person here was exceptional, they should all be extremely proud of themselves. The rooms were very spacious and food was very good, even catered for us vegans without issue.

We had our first child here a couple of days ago. Right from the start the doctors and most of the midwives were incredibly helpful and thorough. They took their time and care to walk us through in taking care of our new born son. Eliza, Dom, Melissa, Alice, Kate, Catherine, Nada, and Gillian were all wonderful, they took to heart with what they were doing and I can’t thank them enough for their service and care for my wife and son. Future patients and expecting parents are all in loving hands with these beautiful ladies. I would like to point out though one midwife Nicolette, needed to be reprimanded as her communication skills which was just scornful, lacked empathy, and rushes to get the job done. I had to tell her off for the way she was talking and explaining to my wife. To all incoming patients and expected parents avoid her at all cost!

I attended Mitcham Private hospital for a procedure recently and was happy with how everything went. As soon as you walk through the front door, there are masks provided for visitors with clear instructions. The Administration staff and nurses are thorough, friendly and helpful. Ample parking spots available.

Every single person from the minute I walked in the door (the admin team) to the nurse helping me out the door after a day surgery procedure, were absolutely beautiful people and fantastic. I felt so heard, cared for, validated and understood by the admissions team, nurses, doctors, anaethetist and honestly, everyone i came in contact with. Their communication was thorough. Even other team members who weren't involved in my care were so warm. I honestly was so blown away, and I am so grateful for the team at Mitcham Private. Thank you

On this tragic day, 21st of September, just minutes after my son’s birth, the doctor who had just delivered my baby boy, bit a chunk of his earlobe off and took off on all fours. still searching for it to this day. if you have any information please respond but only if ur sister is fit

Very prompt service and friendly staff.

Dr Peter tang was very professional and helped me through my pregnancy. During every consultation, he patiently answered my questions, was humorous and talkative, and there was no pressure during the entire pregnancy. He helped me deliver my baby, and he tried his best to satisfy my preferences. His team was also very professional, the surgery was quick and smooth, and the scars were neat. Many thanks to him and his team!

I had a surgery at the hospital and the staff was great, every single person was kind, professional and supportive. I feel supported during my whole process. Specially Mohammed and Wendy, you guys represent everything thats right when you work with people, thank you!

Its about a year and a bit since we had a baby at this wonderful hospital. Our anxiety was calmly and professionally handled by the wonderful midwives at Mitcham Hospital, right from the time we were admitted to till the time we were discharged. Midwives were available to consult at any time of the day or night and though each had a variety of techniques to help, they were all happy to do so and taught us both a lot on how to take care of our little bub. Everytime we drive past the Hospital, we have a smile on our faces and express our gratitude through a silent thank you. God Bless. Cheers.

Had my baby November last year (yes late review sorry!) The care of the nurses and my OB - Dr Sugandha Kumar was amazing. One of the nurses I didn't like and just asked another nurse to not have her on my room and they quietly organised that for me. The rooms are nice, the food is like eating home cooked meals and you don't go hungry with their portion sizing, my only suggestion would be to bring ALOT of snacks for overnight because when you've had a baby your appetite goes through the roof! Overall we wer every pleased with our care and stay.

(Translated by Google) The delivery season of this doctor was poor. The baby was born but the doctor was not present. It was really disappointing. My baby was tied around the neck at birth, but the delivery doctor did not give me a reasonable explanation. Tian didn't check out me, is the service attitude like this when I collect money? I think no one is acceptable...Some nurses also disappointed me with their service attitude. I will not come here again next time... (Original) 这家医生接生的服务季度的差，宝宝出生了医生却没在现场，真的令人太失望了，我的宝宝出生就系带绕颈，接生医生却没有给我合理的解释，出生第二天也没检查出我，收了钱的服务态度是这样的吗？我想没有一个人是可以接受的吧……有些护士的服务态度也令我好失望，下次我不会再来这里了……

My OB (Box Hill Hospital) referral Mitcham Private Hospital to do the first ultrasound for our first baby on week 20. When we arrived there, one of the nurses refused to do ultrasound for my wife, cause we have been do ultrasound in some other private imaging centre on week 18. So they just call the private imaging centre to take my wife’s report and “SAID” they will send them to my OB, so on that day, they will not do any scan for us. But at the end, they haven't send any report to my OB, my OB need to call the private imaging centre to take the report by himself. And today, I need to book further ultrasound for my wife though Eastern Health Hotline, and they refer my call to Mitcham Private Hospital, after I give them the personal details and the experience we had last time, they said they don’t even have any information from us and no idea about the booking on week 20. Mitcham Private Hospital did NOTHING as all!! Very unprofessional.

Only a day procedure but i was really impressed with the care, kindness and follow up from all the nurses and doctors at the hospital. Could not fault - really happy with the service received and thankful for the help. Cheers

My wife and I (as 1st time parents), have found the whole experience / level of support + service offered by Mitcham Private for giving Birth - very very exceptional. Full Credit to an excellent Team

I have been here twice now, once for my son and recently for myself for day surgery. On both occasions I was very happy with the care and reassurance given by doctors and nurses, and the administrative staff is friendly and efficient too.

I found the staff were very attentive and communicated well. The facilities were quite good in a smaller hospital environment.

Recently went for a private day surgery, fees were reasonable and the staff and nurses were all amazing. Kind, polite and caring service.

Been here 3 times. Maternity ward is great, very happy, I would go back here again.

I had an arthroscopy done with day surgery. Mitcham appealed to me as it is a little bit smaller and personable. I would love to thank the staff for such kind and attentive treatment, particularly Chris, Emma and Helen. The management are doing a great job to create such a good environment.

I could not advocate more for the Mitcham Early Parenting Centre. My son, Spencer the night before sleep school we rocked him to sleep from 12am until 4am and my wife were at our wits end. The team were fantastic - Joy assisted with all intake and support, and the team helped us every step of the journey. Our son now comfortably self settles and is a whole new little boy, I could not be happier. If you're having doubts, the Mitcham were a massive support and help to us and I hope they are for you too

We had both of our babies here and found the staff absolutely amazing. The midwives were lovely, friendly and so helpful and made it such a great experience. The catering was fabulous and it really did feel like a stay in a 5 star hotel (other than the fact there were babies everywhere!) The only down side was that we stayed for 5 nights and had to pay for parking for 4 of those which was a bit of a shame. Otherwise no other complaints!

I was only in for a day procedure and found the staff from the front desk to the nurses lovely, kind and very professional even to the point of calling me the next day to make sure I was doing well and had no concerns. Thank you, you made me feel at ease. Chris Ash.

Seriously the best service and attention to detail i have ever had in the many hospitals ive been to. Could not recommend higher

This hospital is fantastic, I had a operation and could not have been treated any better by the nursing staff, my Gynochologist and assisting staff. Thankyou to all the amazing nurses who looked after me. The food was delicious, although I could only stomach small amounts. The only thing was I didn't get a follow up call the next day after discharge, but I ended up calling myself, the nurse on call answered all my questions to my satisfaction. Thankyou! I will be back again sometime this year for yet another procedure. I know I'm in good hands.

Some nurses in sleeping school are kind and others, like Annie is soooooooo rude! I see one baby cry lot until vomit a lot but the nurse just ignore. Also another baby cry out through the whole night, the nurse just sit in the room. Also they do not have any method to help my baby, even in the first day we need to settle by ourselves. In the last day Annie push us to get the baby up she just sleep 40 minutes and even rush us to back home! Anyway I won’t recommend any body go there. If u want to complain, their manage, Elaine, would let you know what is disappointment

I stayed overnight the room was like a motel. Nursing all very attentive. Night staff where the best. My sugeon of course the best. The anesthetist was fantastic so understanding

I was born here.

I have had two knee replacements at this hospital in 2020. I found the staff to be caring and very friendly. The food was excellent. Highly recommend.

Had a procedure and had to stay in overnight. Staff were wonderful. Very caring and could not do enough for me. Highly recommended 👌

Lovely midwives at Mitcham private. Special thank goes to Karen who was the midwife for my surgery. She is really nice and kind. Also very through with what she is doing. Very good caring from all of them.

We had our first baby in Mitcham private hospital. Alk the mid wives in maternity ward are amazing. They are with you all the time. I delivered baby during COVID time and that is why I had no family member helping us. But mid wives at hospital took care of me and bub so well that by the time I got discharged, I had things figured out. Food there was good as well. Good vegetarian menu, too.

Had surgery here in July 21, the staff were terrific, very pleasant and helpful. The facilities were clean and comfortable, or as comfortable as can be after surgery. Overall, I would go here again if the need arrises.

The staffs at Mitcham Private were all wonderful. I was admitted for hernia surgery. The nurses that attended to me were caring, friendly, professional and cheerful; checking on me frequently and making sure I’m not uncomfortable. The surgeon’s advice was followed up carefully. It was my first surgery and they made me feel comfortable and reduced much of my anxiety. Lastly, I would like to apologise on behalf of my wife, who was impatient towards a nurse due to delay in my discharge. The nurse had been fantastic in looking after me all morning. I suddenly became dizzy upon leaving causing the delay. I hope you manage to read this apology (Room 209). Thanks again for making my surgery a better than expected experience.

Mostly a great experience at Mitcham Private Maternity! All but one of the nurses we met were true, caring, professionals. And then there was 'that one' who was rude, abrupt, and had my wife in tears. Parents, if you experience such service speak to the nurse in charge right away - after all, you are paying a big premium for private. Also be aware this hospital does not have the facilities for you to donate your umbilical cord to life saving initiatives.

Could not thank more for Caroline, Danielle and Monica, with their extremely caring and professional attributes. Especially for Caroline who possess professional dedication spirit and prudent attitude and Danielle’s super caring attitude for all her patient in efficient manner.

I had my last baby delivered at Mitcham Private (first two were at Knox Private). The day staff were kind and helpful, even though we already had 2 children they were thorough and didn't brush us off as already knowing - or remembering all. The night staff were atrocious; rude, ilmannered and seemed to have little respect for their patients or the babies they were supposed to be looking after, always acting like our questions were of an inconvenience to them. It was great having my partner be able to stay with me, especially after having my 3rd c-section. Food was wonderful and room sizes were very spacious.

Staff are friendly and caring. However, they allow annoying sales person to access maternal ward selling products. Up to you. A neutral rating.

Felt everything was ok until I ask for a medical certificate. The nurse in on duty at the time mentioned she could not give it to me. I wasn't aware its different from hospital to hospital. I accepted her answer until the nurse blamed me for not asking the doctor before the surgery. At that time i could only think about the surgery. This is the best way to alienate your patients before discharging them.

Small quiet hospital with (mostly) friendly staff, clean facilities. Parking lot is often full but there is never a shortage of street parking within 100m of the main entrance...

Just had our baby here. Nice place and staff are great. The only issue is the new paid parking arrangements. Hard to visit your wife and stay when there's limited parking.

We had our first baby here. I must say the staff and facilities were great. All staff were happy to answer any questions we had and were patient with their approach. Keep up the good work!

My wife and I had a baby transfer to Mitcham after a few complications, I’m sure all the nurses are aware of little master Leonardo. To say that we were overwhelmed by the support and help would be an understatement. Leonardo was taken care of to the upmost care and as we had to leave him at mitcham for over 6 week, they made us feel comfortable to walk away knowing that we will he looked after. We thank you guys again so much. Daniel Pooja and Leonardo.

Positives the theatre staff - including the surgeon and anaesthetist. Negatives - nursss who had absolutely no idea the type of surgery I had, dinner staff who couldn’t understand simple instructions that I wasn’t able to eat post tonsil surgery. Nurses who just had no pride in their performance, poor bed side manner and again no idea what type of surgery I had - only provided medication when asked. An absolutely horrible experience - again hope I never have to go back

Best care and service ever, super nice, supportive and caring staff

I underwent a relatively minor eye procedure in Mitcham Private Day surgery yesterday and cannot speak highly enough of every person I was in contact with be they Admin 'welcome' staff, admission procedure person and nursing care. Nurses in particular were awesome! Although busy nothing was too much trouble for them and the consideration and care they showed not just towards me, but all other patients was lovely. I was even telephoned afterwards to make sure I was home OK and comfortable. Who could ask for more? Thank you Mitcham Private.