Beware of signing up to this gym, I paid for a whole year solely to go to classes and (which are supposed to be included in membership) and the women's gym and about 3 weeks later with no warning they have cancelled all classes and closed women's gym and when I enquired there is no plan for them to return at all, just left me high and dry, money down the toilet. They can just completely change what they said they will provide with no reimbursement per terms and conditions apparently. Very poor customer service.

On the edge of Airport West (WestField) shopping centre is this very well equiped 24/7 (always open) gym. With lots of exercise equipment and even personal trainers, a woman’s only gym and regular cleaners busily cleaning the venue. The staff are very friendly and accommodating

Gym is just brilliant and great people around. The music though! It's like being at a music festival! It's way too loud.. even wearing noise cancelling earphones I have to listen to the tunes decided by the person at reception which is average. Fix the music situation or pay for new ear drums for members. Ps not everyone wants to listen to loud gangster hip hop on a Sunday morning at 7am. 😆

The gym is great but the staff push boundaries. As a male, the female staff members walk inside when there other gym members in sight while they are getting undressed and using the facilities. The main door is always open which allows anyone to look inside. This gym does not make me feel safe to use the change rooms as the female cleaners are invading my privacy. This must change.

Worst customer service!! Cancelled my gym membership in person last year. The staff on duty asked me to fill up a paper based cancellation form and advised me that since I had the membership during promotion, it will automatically be canceled on February and there’s nothing further to be done. Last week, I got an email saying my account’s overdue and I checked my bank transactions, realised that it was still taking money off my account till this date. When i rung up the gym, they said they don’t have my cancellation form on file so its my word against theirs and refused to give me a refund. They said the only thing they can do is cancel the membership for me over the phone and I asked them to email me a confirmation of cancellation via my email, but haven’t received anything yet. Wouldn’t recommend anyone to this gym, such a SCAM!

Super confused what’s going on here, so they started a renovation, got rid of the classes spaces, the ladies gym, opened everything up, which is great! 10/10 lots of new machines. But, not enough plates, all the machines but if one person wants to train heavy legs, no one else has any plates. The changerooms are next level tiny, most of the lockers don’t lock. There’s no room to get changed, you can see all the way through the changerooms where people are getting changed from outside. The disabled shower inside the men’s, the cable has a hole in it and sprays water everywhere. Why start a renovation then not even 1/2 finish it? Reception isn’t finished. No idea what is going on? Are they buying another building and expanding. No idea? Was super stuffy when it was hot yesterday as well. Still a better gym to train at than Thomastown derrimut

Not bad. Some machines cushioning probably need replacing. Otherwise decent, good range of machines, love the natural light from the skylight vs Oakleigh which doesn't have. One water fountain seems to be always out of order though.

Joined 2 weeks ago on a great deal. $199 for a full year including all their classes. Get in quick whilst this deal is still available. You can use your membership at any Derrimut Gym and they are 24/7. Equipment is excellent. Some I have never seen or used before. Premises is extremely clean and staff are very friendly. Parking is limited outside the gym but one block away is Westfield shopping centre so it's not an issue. The exercise will do you good. The gym also sells a range of clothing, meals, vitamins, drinks, accessories and powders. Looking forward to summer with my new body.

Friendly, happy, helpful staff! Fantastic facilities with clean modern equipment. Impressive amount of machines, in a clear and easy to navigate layout. I was surprised to find a Lady's Gym inside which is a great idea, even though I didn't feel uncomfortable in the main gym. Highly recommend

Reception staff playing with kittens behind the desk while "working" ignoring customers, price hike from $10 to $15 over night for a casual entry. When questioned the response I got was " Yea bro it just went up overnight" as if that's a legitimate reason. This gym has lost the plot.

I have to say, from what it use to be to what it is now, I am very impressed. In terms of customer service & the meals, not the Reno lol I bought heaps of meals during peak time which created a line but the way Oscar dealt with it was amazing. He was calm, professional & so nice to everyone still coming in! This gym use to be the worst in terms of customer service, use to hate coming in but now this kids really made a difference to the atmosphere! Well done Oscar!

At the discounted rate it's a fantastic gym, I'm enjoying the upgrades. There's well maintained quality equipment. friendly staff, good tunes and lastly there's not too many heros. The ventilation is really poor and no AC on hot days but good for those that want a big sweat during their session. overall Derrimut disco motivates me to train hard with its good vibes.

It's not good for the area, too many wannabe gangsters driving around in their Mercedes at high speeds in Dromana Ave. The road needs speed bumps to calm the young dagos down. Seems to be alot of show ponies that frequent this gym and also a potential crime syndicate.

Nicely updated equipment recently, clean and with mostly friendly staff. However; >Little to no parking due to Sharing parking with multiple car mechanics/scrappers that dump their cars there. (Ive gone multiple times and had to turn around due to being unable to get parking there or nearby (unless you want to park at the shopping centre 300+m away in the rain) >Due to great low prices the amount of people inside is insane and wait times on specific equipment can be expected. >Absurdly loud music

Unfortunately this is probably one of the worst Derrimuts gyms I’ve been to, feels like they half done the Reno’s since they changed the layout, Aircon’s are always terrible, floors have uneven spots. The place could use a update

Much better centre than the Derrimut suburb location

Please stop playing love songs, slow dance songs, and slow RnB songs. Okay gym overall, however, toilet seats have been broken for years. There’s no sauna like the other Derrimut’s, and parking is terrible.

Amazing gym! Nathan is such a great boxing coach. Really highly recommend him. He has great tactics and skills and always get a good workout with him!

Mirrors worked great, could see how huge I am. If I kept going to this gym I probably wouldn’t stay so huge as compared to the other derrimuts I’ve been to. This was pretty poor. Lots of Brocken machines. Not enough equipment to use on the cables way the ropes. I can’t believe the minimal amount of benches they had for chest.

This gym used to be really great but now not so much. First of all it’s a sauna in there and it’s hotter in the females session . Definitely need to fix that! The equipment needs a revamp (all old) especially in the females section it’s like we get the left overs. No one re racks their weight ever. The derrimut gyms are great low cost big area but the airport west one is probably the worst one

Great gym to train at, weights are never in the correct spots. Staff could be a lot friendlier or could acknowledge you when you are buying something rather than talking to their friends. Other than that love the gym atmosphere, equipment and cleanliness. Lady who does the cleaning around the gym is amazing, always smiling and happy! :)

Discrimination on full display already, sending out emails to members who have been spending hundreds of dollars over the years on their membership telling them they can not train unless the a re full vaccinated. DISCRIMINATION AT ITS FINEST YOUS SHOULD BE ASHAMED OF YOURSLEVES

Good gym with a wide range of equipment. Few pieces out of order.

I love Derrimuts, big fan of their gyms, was a Pakenham member for years with no complaints. Love that there is so much equipment. Airport West has had some renovations in recent years but the toilets are somewhat a disgrace. Not a single toilet in the girls bathroom is undamaged. They all have issues and need attention. Feels like general maintenance isn’t a high priority at this location. Gym goers also leave stuff everywhere, not the gyms fault but maybe a warden to try and reduce this chaos wouldn’t go astray.

my boyfriend found the mens toilets smelt like feaces. literally he found a pile of it on the ground in the mens bathrooms. if i dont notice any changes to hygiene im callimg up council to investigate. this is atrocious!!

Sunday morning dumbbells perfectly arranged and gym spotlessly cleaned. My favorite time to train there !

Very Poor Air conditioning and Ventilation. Literally no fans in most areas. HVAC systems not in order. Quiet disappointing when compared to some other Derrimut gyms in the area.

Gym is fine, great equipment but there is very little parking! Very poor access in that respect! If there are mobility problems? (ie leg/knee/hip injury) Access will be problematic!

Your ventilation system needs to be cleaned out and the vents look dirty and dusty.. not good. Also the boxing trainer there believes he owns the gym and was rude to your clients and he need adjust the way he speaks with your paying customers and need to show your clients a bit more professionalism especially when he represents Derrimut Gyms

Giving 3 stars for the first visit. Review subject to change based on the experience I receive on each visit. Kind, friendly, compassionate people inside the gym, reception staff were friendly and helpful. First time at any gym in 10 years. First time here last week. Some gym equipment was unavailable, I believe that's a given seeing its a 24/7 gym 🏋️‍♂️ 💪 And who knows how the machines get treated when no one is around. Played a stepping game over the weights left on the ground from the people who couldn't be bothered putting them back in their correct place. A good idea would be, once a week on different days, assemble the whole gym and show them how to put the weights back, becuase then any body who doesn't put it back will be automatically judged based on the teachings you gave and I'm sure no one wants to be judged or even told to do the right thing, just an idea. Put my name & phone number down for a personal trainer to contact me, but unfortunately, I never heard back to show me how to use the free weight section. Weight machines were easy to follow with picture instructions.

I feel robbed by Derrimut gym. I called for cancellation and was told to send cancellation request for immidiate action. Sent email on 6th August its 16th sep now and I am still being robbed. No phone contact no reply to emails and as for lockdown can't even go to gym but still being charged by Derrimut gym. Unprofessional and cheap tactics to rob people. Will be logging an official complaint with consumer affairs. To all listen to my advice. STAY AWAY FROM THIS GYM.

Gym has nice facilities, and staff. Except the water tap is room temp

Good gym but now they have cut a lot of their classes. So am disappointed as there were not many to begin with.

Horrible experience owner was very rude to me on several occasions the gyms roller door nearly fell on me and the equipment is outdated and not maintained. Terrible.

Gym is big, lots of equipment. No air flow and air con is broken, so that’s why not 5 stars

Jist went to check it out . It's HUGE. The young lady gave me a tour She was very nice and Welcoming.She introduced me to the personal trainer who was as well very warm and welcoming.I think I will enroll their.Oh and there is a special women room for exercice which I think is a good idea... I would love the same air cond .then in the cycling room though!!!

Every time I am there RAP is played over and over and over. It start to annoy me even more then looking for a parking spot on crowded streets around. Otherwise it's the best gym I have ever been to.

Big gym with a wide variety of equipment and friendly staff very clean gym also, only con is there isn't enough weights as in plates

Love derrimut.. manager at airport west is the best !! She's a legend

Late yesterday I was in the gym training after lining up due to COVID restrictions, the line up was long but the girls at reception were handling it with so much care and effeciency in what was such a tence time because lockdown was beginning at 8pm. To add to the heightened situation, an over aggressive man entered the gym, slamming through the gates and making a scene, shouting abuse at everyone in the gym and in the line. But he wasn’t given much air time, because under seconds the manager was escorting him out as quickly as she could. He was trying to intimidate her but she stood her ground and didn’t back down. She was calm yet firm and made me feel respected and safe in the gym. Such a great manager and such a great team to try and make anything work so we could all get a last session in.

Awesome gym, love the rugged look. Music can be a bit softer since people with their own headphones music is cancelled out completely.

Nice gym, clean, everything you need and not expensive at all. I like the music and people look determined and I am always motivated when I am there feels great!

Amazing gym with a great atmosphere. I highly recommend Nathan as your PT trainer, he is a machine and I've seen great results with him as my trainer. 5 stars from me. Thank you! 👏