These guys were charging people during Covid when the gym wasn't even open. When I would enquire about being unfairly charged, they wouldn't respond to my calls or emails. It took a long time and I had to fight to be fairly compensated. I've been to another Snap Fitness that was run great, the manager was kind and helpful. These guys were taking peoples money when the gym was closed and refusing contact about it. Pretty horrible management if you ask me.

I've been going here for 6 months -> I'll give you 5 reasons why Snap Fitness Heidelberg deserves your money. (1) It's clean! All the machines are kept clean and fresh, I see the cleaner coming in most days, which is more than I can say for some gyms. (2) New equipment. Warren and the team are always re-investing in the gym and brining new machines in thanks to popular demand. (3) Friendly atmosphere -> it's all just regular people trying to improve themselves, not a culture of fitness influencers or gym bros. (4) Helpful staff -> in the past I've found certain gyms be very pushy or salesly when it comes to signing you up or letting you cancel but the staff have always been super easy going relating to all admin. (5) Separate work out space -> other than the machines and free-weights area, there is another room which is more open and you can do your own thing in with mirrors to check your form. Think box jumps, skipping, hanging knee raises, boxing and more. Oh did I mention it's 24/7 access and it's great value compared to other gyms. So if you've read this far, go ahead and drop those coins!

Amazing gym; it has a friendly atmosphere, well-kept clean facilities and the owner is always investing in upgrades and enhancements. The space next door is brilliant to use for off-machine exercises when there aren’t any classes running. So happy I found a gym where everyone is friendly and encouraging, not at all intimidating like some others I’ve been to!

Clean and tidy. I really enjoy the studio. Enough space for training even in peak hours

I love Snap Heidelberg! Warren and the entire team are fun, friendly and knowledgeable. All happy to help with any questions about exercises or equipment. They have a great studio next to the main gym offering classes, PT and another space to exercise. State of the art equipment, TVs everywhere, cool music, bathrooms, showers and SO CLEAN! Highly recommend! ⭐️⭐️⭐️⭐️⭐️

Great gym! Very friendly and helpful staff. Has heaps of equipment including stuff which seems pretty new and love that there is a separate room which can be used for workouts that don’t need machines. Gym is very clean and pleasant to be in any time of day. Haven’t tried any of the classes but I’ve heard they’re great and nice to have them as an option.

Great gym. I have just rejoined. Heaps of new equipment Great trainers Friendly and helpful staff Run and owned by an absolute legend. Thanks to the BigMan

I did a 3 day trial and was genuinely impressed. Spacious gym, clean and a friendly environment Had all the equipment you would need. Eleiko DL platform was impressive ! Great experience over all! I will be back :) Thankyou Erin and Warren keep up the good work !

Great gym, great owners, great staff. Always friendly, very comfortable place to be and work out. There were numerous occasions where the manager Sash went out of his way to spend time with me and help advise me with my workouts. He was knowledgable and friendly, great service

Amazing gym, friendly and welcoming staff. Group classes are awesome, so much fun!! Such a great community vibe at this club!

Very helpful and great experience with trainers, wide range of equipment to choose your workout plan

Warryn was super welcoming - even though it was his day off, sorting out our membership in 5 minutes flat with our fitness passport. Brand new equipment arrived the next day - like it was waiting for us 🤣. Give it a whirl I say.

such a great community, the staff are always friendly and welcoming. it has a good combination of gym room and studio floor room. love the red LED lights while working out too!

I have been going to snap fitness for a little over a year now and I would never go anywhere else! The staff are extremely nice and welcoming every time you come into the gym and always help whenever you need! The gym is spotlessly clean and facilities and machines all working and great! This gym gives me a reason to work out and keeps me motivated along with the friendly staff who are always happy to hear what you have to say! Go give it a go! Trust me you won’t regret it!

Clean, modern gym. Have had a welcoming experience as a first time gym-goer. Will keep coming back for sure!

I recently joined Snap Fitness 24/7 in Heidelberg, and I can confidently say it's the best fitness facility I've ever been a part of. From the top-notch equipment to the impeccable service, every aspect of this gym exceeded my expectations. First and foremost, the gym boasts an impressive array of state-of-the-art equipment. Whether you're into cardio, strength training, or functional workouts, Snap Fitness 24/7 has it all. The machines are well-maintained, and there's a wide variety to accommodate all fitness levels. The gym's commitment to providing top-quality equipment truly sets it apart from other facilities. The service at Snap Fitness 24/7 is exceptional. The staff is friendly, knowledgeable, and always ready to assist. Whether you need help setting up a workout plan or just have a general fitness-related question, the team at Snap Fitness 24/7 is there for you. Their dedication to customer satisfaction creates a welcoming and supportive atmosphere, making every visit a positive experience. The gym's layout and design contribute significantly to the overall positive experience. The space is well-organized, ensuring that even during peak hours, there's enough room for everyone to comfortably carry out their workouts. The cleanliness of the facility is commendable, reflecting the staff's commitment to maintaining a hygienic and inviting environment. One notable aspect is the perfect temperature maintained throughout the gym. The climate control is spot on, creating a comfortable atmosphere for exercising without feeling too hot or too cold. This attention to detail enhances the overall workout experience, allowing members to focus on their fitness goals without any unnecessary distractions. In conclusion, Snap Fitness 24/7 in Heidelberg is a fitness haven that excels in every aspect. The stellar equipment, outstanding service, spacious layout, and ideal temperature make it a standout choice for anyone serious about their fitness journey. I highly recommend Snap Fitness 24/7 to anyone in the Heidelberg area looking for a gym that truly prioritizes its members' well-being and success.

Snap fitness has created a community where it’s members can thrive in and work towards becoming the best versions of themselves. So thankful to this gym and the staff here for everything! I love coming in!!

Amazing and clean gym with a great selection of machines and equipment for any kind of work out!!!

Love this gym. Staff are friendly and helpful. There is a good variety of equipment, which are well maintained. Love the welcoming atmosphere; keeps me motivated to continue my fitness journey.

i couldn’t have picked a better gym than snap fitness, the equipment , the staff, the hygiene , the overall gym just amazes me with how good it is. i would highly recommend this gym to any one of any age or ability.

This gym is fantastic. New equipment, clean facilities, awesome group classes and friendly and helpful trainers. I especially love the positive vibe in the gym. Thanks Warren and the team!

Literally stepped in as a gym noob but Warren explained all their plans well to me~ staff was really nice, really appreciated Victor’s help on showing me around and how to use the different equipments and even helped me with a routine and exercises to follow as I was pretty lost 😅👍 great environment and space to work out!!

Loving that this gym offers 247 access PLUS a full Group Fitness timetable at such an affordable price. The staff & coaches are friendly motivating & fun. Highly recommend.

The best customer service a credit to this gym, the staff makes wanting to join up so friendly, kind and professional. Really focused on helping people with their fitness. Thanks so much Erin and Warren your the best! The complete opposite of Anytime Fitness Heidelberg, with no customer service. Shows what a difference people make in any business.

Great gym for beginners - super helpful to get signed up, we got a free PT session to start off with and it’s a very friendly environment which is perfect!

A nice gym that is conveniently located next to the Austin hospitals. Have had some new equipment come in since I’ve joined which is neat. Staff are quite friendly.

After moving to the area I needed a new gym and after looking around I chose Snap Fitness 24/7 Heidelberg. It's a great gym, has all the equipment I need and great trainers for when I need the extra push & freshen up my program.

Was only in Melbourne for 1 week and I found the staff at Snap Fittness to professional helpful and very friendly especially Walter who went out of his way to make me feel very welcome

Warren and the trainers at snap Heidelberg are all fantastic! I have lost over 20kgs in 4 and a half months following the snap app and with the help of Snap Heidelberg! Couldn’t have done it without them!

Very friendly staff and the gym is always kept clean and organised

Great community-feeling gym, amazingly friendly staff

I used to have this gym rated at 4 stars - however I moved out of Heidelberg 3 months ago and even though I cancelled my membership immediately, they are STILL charging my card. Team has been absolutely useless in righting this, and at one point sent me a cancellation form filled out with a different member’s details for some reason. For context, the cancellation form includes your full name, address and phone number - information I wouldn’t like some random person being sent. Unless you plan on living close to this gym for the rest of your life I can’t recommend it.

A clean gym, with a variety of well-maintained equipment, though that’s not all: helpful, knowledgeable, and approachable staff actually make exercise enjoyable. Remarkable, I know, but they’ve achieved the impossible!

Clean facilities, amazing gym with friendly staff.

I met the owner and he's a very humble happy person who's very willing to help anyone wanting change for the better..snap fitness is the place to be always welcoming and awesome vibes love it.

Has everything you need in a compact space with a separate studio for group and personal trainings. Heavy bags for boxing sessions too.

Friendly staff and gym goers. Facility and equipment is new and clean. Not daunting like other gyms! Also has a separate space for classes next door.

Great gym. Lots of the equipment has been upgraded. Friendly and helpful staff.

Great gym with some awesome trainers! Have two separate spaces to workout in and recently upgraded some of the machines. 10/10 would recommend!

Wonderful local gym with up-to-date equipment and welcoming, friendly and competent staff. No matter what time I am there, the gym is clean and fresh smelling.

Been to a couple gyms and snap fitness is for sure the best. There is so many reasons to join snap from 24/7 access to awesome equipment and great staff. Snap is a very open gym to people of all different ages and abilities. Highly recommend.

Worst gym experience ever. Manager warren is a rude guy. My mate touched on the fob and we went in but warren asked me to go outside and tap the card even though i’ve been working out in the same gym for 7 months..he smile at you but is actually a jerk

Snap Heidelberg is a great gym, been a member since early 2022! Equipment is always working & clean, staff are nice and helpful. Open 24/7 for convenience.

The gym is well equipped and cozy, friendly staff and clean. Love the energy there. Highly recommend.

Love the gym! Just moved to Melbourne and joined the one in Heidelberg, super friendly staff and great environment to get a good workout done!

Excellent venue, equipment and team with Warren and Lauren at Snap Fitness Heidelberg.