For the price you pay, the amenities aren’t really up to scratch. The equipment is ageing and hasn’t really been looked after and there isn’t a massive range of equipment available. The bathrooms are also quite unhygienic.

Good strength equipment, big space. Dbs and machine bit old. Looks good from outside. Vibe is a bit off , asked for a day pass guy said he would txt me code. Never got code. Went elsewhere $29 a week is current offer and waive sign in fee

Horrible absolutely horrible. The weights are constantly not organised people just drop them on the floor in the corner. No one ever removes their weights from the barbells after using them no matter what time you go so you waste so much time taking off other people's weights and setting up your own. Obviously management doesn't care or confront anyone about this. Staff are rude, I've never been greeted or said goodbye to anytime I've gone whereas at Fitness First Brighton the staff always do. The only positive I can say about the facility is that it has parking and there's a large area for sled push which not all gyms have. If management actually bothers looking at these reviews here are my suggestions. 1) reiterate to staff that they should be greeting and saying goodbye to patrons (it's not that hard) 2) Have one staff member go around and telling people to put back their weights if they see them just dump them and leave for the next exercise.

They charge top dollar for a ageing gym. Old machines, disgusting bathrooms and showers. Bathrooms is in need of a desperate renovation . I would not spend 25 a week for this gym. There is much better around the area for cheaper. Go figure!! Sarah Young posted 1 year ago about the bathroom and sauna, how disgusting and they ere. I was there yesterday and still no change the owner has replied but still no improvements have been made. The bathrooms are a health hazard. Let's see what there response will be to this. Absolutely disgusting.

LMAO despite it being 24/7 club the staff at work shut the club down for regular access 30mins before closing... I was told to come back tomorrow for a 24/7 access key, these people cant even give a f to take my money for an access card today. what an absolute joke.

Rude staff. If you don't sign up on the day, they don't want to deal with you. Was being shown through the gym after signing an "attendance sheet, in case of a fire" (which is just a lead sheet - lies immediately) and then after I said I wanted to bring the wife in to see in case we both want to sign, the chick just walked off. Literally just walked off mid conversation and left me alone in the weights room. Fitness First used to be premium, i can see why they're all being bought out/closing down now

Wow, A club full of High Vibes! Clean tidy and professional service from the moment you step inside. Classes are awesome, from PUMP with instructors who are FULL of energy to the small group classes with the most friendliest members who want to know all about you! Yoga yoga yoga Relaxing, Calming and so good for you!

Bad service terrible staff management. They are only responsible for cheating u join the membership

Unsafe gym, thefts happen every now and then, staff is very uncooperative in dealing with such things. Worst experience ever in australia

Machines are often broken & sauna is sooooo gross. Needs to be fully redone, so much gunck & fungus in the seating. Good range or equipment though (when its not out of order)

FANTASTIC club, with an acquired physical disability the staff are always more than happy to help me out. Took some time off over the pandemic and on return there is heaps more equipment, everything is very clean and being in such a large venue with lots of cleaning wipes it’s reassuring in the current climate- the club looks great. During my time as a member I have seen lots of adjustments made making the use of the gym an ease to use with a physical disability. Luke the manager is even happy to deal with my insurance agency and is always more than happy to help clients as best he can. No place that size can be perfect but they do their best to come pretty close. I just want to thank the staff there they have made using a gym a breeze! Much appreciated

Fairly clean and great attitude of staff

some new equipment arrived which is good, but the hygiene is not really attended to properly. Bathrooms and washing sinks are always dirty. They may need some renovations. It would be good if someone mops the gym floor and remove the dust from pieces of equipment as the dust can enter the respiratory system when we exercise. Overall, I enjoy my time in the gym.

I have a passport m'ship and popped in here to use sauna particularly. Nice size. Great facilities, spacious and have variety of good equipment. Bathrooms fitted with lockers are spacious. Fairly clean - just keep your hand on continuous cleaning.

Finally back in the gym after 2 years and more than a few extra kilos heavier. I am so happy at Fitness First Glen Waverley, the staff are friendly and well qualified, the facilities are clean and neat and well equipped. I love the exercise classes.

Love this gym. I love how spacious it is and clean. A lot of platforms available to workout on. Locker rooms are huge and the steam room is amazing too. A lot of group classes available to participate in & different workouts like HYPOXI to try out.

Most of staffs are kind and friendly and most of time the facility is clean. Each class instructor teaches well and I am enjoying to exercise here.^^ Hye~

Beautiful, very clean club and friendly staff. The Hypoxi studio is also amazing! I have been using the machines for just 2 weeks and was able to track my results on the 3d scanner. Have dropped 2kg of body fat and lost 12.2cm. Could not be happier!

At Fitness First Glen Waverley, not only are the staff always warm and welcoming any day of the week but personally, for me, the best part is the great selection and variance of group classes with a timetable that caters for all and with extremely professional, very well educated and passionate instructors, like Chrissy, who is my favourite. She knows how to have fun aswell as giving me the best training and instructing I've had, and with these fun group classes you will definitely get the most out of your membership. If group classes aren't your thing, I have also used the equipment on the gym floor and found it really well set out and organised with another timetable of smaller group class sessions within which I have done before too. Luke has lead his team to lift the standard of the entire gym to a new level and Iggy has set in motion his own highly professional side to it, as well as being one of the highest energy instructors, ever! I love it!

Fitness First (Glen Waverley). I was greeted by Iggy (Sales Manager) who was extremally friendly, courteous and professional. The gym is extremely clean, very big and very well equipped (pin/free weights, cardio, yoga) with excellent bathroom facilities. Heaps of car park space directly in front of gym. Very safe and secure. High recommendable gym for both male/female and for all levels of fitness. Great gym all round!

Best gym in the eastern suburb. Lots of group fitness lessons to attend from early morning to evening. Especially Body Combat, Zumba and Yoga classes are highly recommended. You can meet friendly staff, excellent gym instructors and nice & cool local members at Glen Waverley Fitness Frist.

Excellent body pump class instructor. Highly recommended for those of you who are thinking of starting a fitness routine. She keeps an eye on new members in her class.

This Club is so clean and neat. I found the staff to be super friendly and the workout facilities are great. Thanks guys for a great experience today - would highly recommend !

The facility is cleaned and maintained properly. Includes fitness classes, yoga sessions, boxing sessions etc. Having a very friendly staff and awesome instructors who help with your trainings. Good place for a workout 💪 Apart from that it has a considerably large car park where you can park your vehicle while you workout.

Great place, not too busy generally.

Worst place

This gym has such a good atmosphere. Aaron Curtis is a legend at what he does. Keep it up. Second gym I go on school holidays

Love my gym

amazing facility, with great staff, HUGE gym Lots of equipment and love the Functional training MUCH CHEAPER than all those boutique gyms and get the same experience.

Definitely the most welcoming gym I’ve entered! From day one I’ve been greeted with a warm smile and felt right at home! Not only are the staff and instructors really friendly, the members all seem happy and approachable

From the minute I walked in the door I felt I was at home! A warm and inviting Cary smiled and welcomed me. I’d been on the hunt for a new gym and found the perfect place! The group fitness instructors who teach the morning pump classes Chrissy and CIA I think are their names are some of the best I’ve seen! Looking forward to many more workouts

Can’t really fault this gym. It’s everything you’d expect. Clean facilities, lots of space and every piece of equipment you could want/need. Of course it does get busy at the standard times and it’s hard to get the weIghts machine you want but cardio is no problem even when it’s busy. I took one star away for unfriendly staff and poor overall vibe compared to other gyms I’ve been to, plus would absolutely love male and female saunas and/or steam rooms. I think it’s gross to share those types of spaces with blokes so don’t use them despite wanting to.

This is an amazing gym. Lots of classes, friendly, helpful staff, very clean, and approachable person trainers. Friendly staff and a clean club encourage clients and members to be more socialable. Really love this gym

Very busy in the mornings, predictably. Still able to get a bench, a corner, a treadmill or whatever else is needed for a workout. Changing facilities are roomy and clean. Good parking in front. Friendly staff at the counter, patrons are a different matter.

Love the group fitness classes. Friendly and inspiring group fitness instructors. Enjoy the people we meet and friends that we make through exercising together.

great place for workout, very friendly staff + Good equipment's.

I have been a regular client of fitness first at Syndal for a very long time. I love it there as I found the instructors Sia, Christie and Iggy very good and dedicated! Luke the manager is very helpful and dedicated too!

Must better then other gym in Glen, a lot of parking and very clean, staff member is friendly. No need to waste time to compare , this is the right choice. Go and visiting yourself and you will believe it.

Great gym, friendly staff and easy location to get to.

Forgot my sweatshirt last week in the gym, Somebody took my sweatshirt in men's changing room and club manager has no answer where did it go from there. He can't even blame the person who picked it up and I am helpless now . Manager want me to go to police for this. I wish could rate a lower rating than 1 star.

Alex is a fantastic PT, knows his stuff.

Ample of space, great equipment and friendly staff.

good gym a bit pricey but still reasonable

I was a short term member here. I was signed up by Julian.. he is a wonderful consultant who was great making me feel well informed and always had a great customer service skills. Keep up the great work. Unfortunately im not a member no longer but will recommend speak to Julian. Cheers

Filthy gym. Filthy showers and toilets.

Lovely gym. People here are all friendly a g helpful. After coming here for a few years you really notice the long time members. The facilities of the gym are more than big enough for you. Plenty of equipment. Peak times mean you may have to wait for a bench but there is always room for something. The personal trainers are a good bunch, they are more than helpful when asked and they are good people too. Overall the place is good with great atmosphere. The staff are very welcoming and make every visit better. Great experience.

The gym has great facilities and good classes with plenty of various activities to choose from. Both staff and personal trainers are friendly and helpful. I was not a gym enthusiastic person to begin with but now I cannot deny that I started to go to gym as part of my routine almost every days. On a few occasions I was struggling with an equipment, a friendly staff voluntarily help me with explanation and within seconds I was on my way happily rip the benefits of the workout for the day. Occasionally sit in the saunas was an indulgence for me. Without really involved one will never know how good it is for you. Cheers fitness First Glen Waverley!!!

Great facility. It has the biggest group fitness timetable in the area with quality instructors. My personal trainer is also very knowledgeable and genuinely care about my fitness goals. I feel supported, welcome and achieve my goals that I can now set bigger goals. Thank you team Fitness First Glen Waverley.

Great place

I have worked at Fitness First Glen Waverley for over 15 years now. It is a good facility to train out of.

The worst fitness first in Victoria ... smells terrible all the times !

Friendly staff and management who care about gym members and are always free and available to help with any queries. Gary and Brendan in particular were very helpful. Overall, a fantastic gym with great standards!

Great gym overall, good facilities and right next to the station. Credits to Luke and his team for providing really good customer service.

This review is for the gym goer that mainly spends time on free weights and machines. I split my time between the Malvern East fitness first and Glen Waverley fitness first and the gap in gym equipment and gym lay out is vast! I consider the Malvern East gym one of the best gyms I've been to, amazing range of new gym equipment, and a layout that is spaced out that induces a real sense of openness. The glen Waverley one on the other hand has a limited range of machines compared to Malvern East and the all the machines and weights I use are put in 1/4 of the whole gym space, I can't help but feel very cramped when exercising on the machines and free weights. A caveat is that the glen Waverley space really caters to free space to perform aerobic exercises. It beats the malvern east gym if it comes to space to stretch... But i rarely see this space used when I attend the gym. Furthermore, all endurance machines seem plentiful and in great nick. I remember going to the gym 6-7 years ago and it had a much better layout, and seemed to have more equipment. So a 3/5 for my needs. Would be happy to modify this to a 4/5 or 5/5 of the layout was modified, and they added newer and more varied machines. P.s take a visit to Malvern East and see what kind of machines Glen Waverley is missing out on! Can't fault the staff though!

Best gym in the whole Fitness First network. Luke, the Club Manager is the friendliest, most helpful bloke around.

It's a decent enough gym ..not too jazz or over the top!! Li'l reserved front staff,more lively greetings by them could add up a bit more life!! pumping gym music could go better !! Work out videos on TV screen would add motivation. Would have been amazing if any of the group classes could go beyond 6:30 to for people like me who hit the gym post work!!

Pretty good... I wish you guys had 200kg dumbbells though 😂

Good gym

Great club - I'm no fitness junkee but the staff are so helpful & friendly. Awesome selection of equipment. Great tunes & vibes all day. looking forward to training regularly & visiting daily!

Great facility, cool equipment and every time I go in, the club manager always says hi. Highly recommend

Loved the personal service and great customer care

(Translated by Google) Lack of management (Original) 缺乏管理

Great gym ! Luke is a great club manager always goes above and beyond for all his members.

Unprofessional receptionist and outdated treadmill with poor maintenance.

Ask & you shall receive.......4 stars Been training here approx. 6 months & I'm really enjoying my time back in the gym after years in the endurance sport wilderness. Friendly & helpful staff, along with plenty of classes/options to meet most peoples health & fitness needs. Other patrons are also reasonably friendly too. This is going to be a personal preference thing, but I've deducted 1 star for the teeny bopper "music" played in the centre & based on the majority of people who wear headphones (myself included), I'm sure I'm not alone here with this view. My only recommendation (if implemented, you'd get your 5 *'s) would be for a little less volume, so you don't have to have your headphones turned up so loud as to block out said "music", or maybe I just need better noise isolation/cancellation IEM's...Now get off my lawn 👴

Great gym with a wide variety of classes. conveniently located too

The best gym in town. Good range of equipment and plenty of squat racks. Offers a range of classes and even Hypoxi. Staff are always friendly and helpful.

(Translated by Google) Very wide, the environment I like, the parking lot is big! Mavlan coach is also very nice! A lot of free courses! (Original) 很宽亮，环境我喜欢，停车场很大！Mavlan 教练也很nice！很多免费的课程！

Amazing fitness centre with great service and friendly staffs. I come this place with my friend every day after work!

Unprofessional receptionist and rude store manager, who failed to honor their own promotional voucher! The manager even wrote "Expired" when a valid voucher with no expiry date was presented! What a joke! I won't recommend Glen Waverley Fitness First to anyone!

Join this gym if you want to be in background of people filming in the gym. People constantly smashing weights on the floor. Vibe has gone from years ago. Equipment is aged with something always out of order. New manager doesn’t seem to enforce rules like previous manager did. Club etiquette signs you can ignore these like most do even some staff. It’s never enforced.Time to cancel membership and go to another gym.

I went into this gym the other day as a member but just to pop in to say hi to my wife and I was approached by Marcel who rudely approached me with no greeting asking if I was a member . I replied that I was but in full suit and briefcase obviously I wasn't going to use the facilities . He asked me to come to the desk where he spent 5 minutes looking up my membership and then just said "ok". Marcel was actually present a few weeks earlier when I signed up my daughter and son on separate occasions . My wife is also a member . So paying for four memberships and get treated with such rudeness left me wanting to cancel all the memberships. Unfortunately it didn't end there. I came back to do a workout and asked politely if Marcel could turn the fan on to which he replied "you can do it" .I said I don't think I'm allowed to do that (plus if another member doesn't want it on , that should be handled by a staff member not me ). He did it anyway and then as I'm running on the treadmill 5 mins later comes up and tells me that I could have done it as he was busy. I mean I don't normally bother with this stuff or writing reviews but the service from Marcel was atrocious and he did absolutely everything wrong hence this rant .

Yesterday I visited the gym with my friend and encountered a concerning situation. An Asian staff Jessica took my car keys as collateral, which I understand is a policy for bringing a friend in. However, upon completing our workout and retrieving my keys, I found them left unattended on a table with no staff present. Yes, It was during staff hours. This lack of security is alarming, as anyone could have taken my keys that with a very obvious brand of car emblem on them, it would not taken a genius to have found my car to drive away. I hope the gym can address this issue promptly to ensure the safety of members’ belongings.

Gym it self is good. Reception staff is helpful except rude Asian lady. In last 5 months there were few issues with that lady who is extremely rude and not helpful at all. Customer service is very poor. Not really happy about the service.

Great gym managed by Jade and her friendly team. The facilities are well-maintained and kept clean, with a great range of equipment