My experience with this gym has been horrible no one should be threatened with physical violence especially When it’s coming from the owner. They charged my account throughout the Covid lockdown and now have the audacity to ask for more money that I DO NOT owe and I will not be intimidated by the likes of them and I just hope that other members get out while they still can. I signed the cancellation form which the owner took right out of my hands claiming that he can’t accept it which was a LIE all so they can keep taking YOUR money. Now let me ask you do you really want to go to a gym where you’ll get text messages about gym equipment not being put away and most likely being chased by debt collectors? I know it is unfair which is why you’ll receive a better experience at other gyms even the police officer recommended a MUCH better and safer gym Recap . Owner is EXTREMELY rude . they will show NO compassion towards you . And if you cross paths with the owner it won’t be a great experience I promise you that

DO NOT GO HERE. I got banned from this gym after 8 months of training here for clicking the play button on the gym music because it had stopped. There was no discussion and I didn't get a refund for the other 4 months I'd paid for. I tried take it up with management via email and they stopped replying a few weeks ago. Absolutely disgraceful customer service and management. I signed up to Derrimut Thomastown which is half the price, better facilities and has friendly management.

If toxic masculinity could be a gym, this gym would be it. Not surprising at all after meeting the staff. So glad I had a casual entry first instead of just signing up, definitely would’ve regretted it!

This gym is a prime example of why having good facilities doesn't make a great gym. The experience I have had with this gym has been horrible. When they closed down one of their gym locations I was only informed by a friend that this had happened. No text, no call, no email even though they collect all this information when you sign up. They also managed to lose all my contact details that I had provided them when they closed down that gym. Had a talk with the owner and he was asking me why they didn't have my details??? I provided him with my Drivers licence and instead he wanted to confirm my identity with my facebook account . He was more concerned that I was trying to use the gym for free than admitting that they had mad a mistake and were going to fix the problem. This is after I had shown them the outgoing transaction on my bank statement a week before. He then told me that I would not be able to use the gym because of insurance/ security issues, even though I provided them with all the information again. He also said he would call me back after two weeks, well it's been two weeks and I have had no communication from this gym. This place has gone from being a bad business to just a pure scam. I had purchased a prepaid memebership and to this day I am unable to use the services i have PAID ALREADY IN ADVANCE. This place is a scam and I have lost money by using this gym. Never going back and I would recommend staying away from this gym as it is not worth having this experience. I hope the owner gets treated the same way he has treats his customers.

This GYM is one of the most unprofessional places ever. They used to run from Heidelberg and forced to shut down by the council. They opened up the GYM again during covid without any communication. Had to know that they reopened only from their page on Instagram. Asked to keep my membership on hold as I am not getting full access to the GYM as per my contract but they asked me to pay suspension fees of 6$ per week (they said as per my contract). Asked them to send my contract and they ignored me so I had to block their account from my bank. Later on they took my case to a debt collector and I asked about my contract again. The debt collector sent me a copy of my contract and I found that there is no 6$ suspension fe mentioned in my contract. Its just a fee thy lied about to steal money from their customers. The contract clearly states that they offer 24/7 service which they were not providing when I asked for a suspension. Overall, the worst GYM to go to as they do not value their customers. I’ve heard a lot of customers are now even been charged while he gym is closed. I suggest all affected customers to file a one suit against them so this GYM can shut once and for all.

Owner publicly humiliated my daughter in front of all members and cancelled her membership because she was chewing gum. No warnings, very aggressively, abusively and rudely yelled at my daughter in front of everyone and didn’t give her a chance to speak. Unacceptable approach , how can he run a business like this . If you know what’s good for you, stay away from this place (especially girls). Very unprofessional….. don’t waste your money.

Borderline illegal ‘fine’ system where they charge you up to $1,000 for chewing gum, using chalk or accidentally walking into a staff area… not to mention the $250 cancellation free that can’t be avoided. Sounds like the owner has just made up the rules to milk as much money from members.

Ridiculous contract and cancellation policy - will charge $250 for cancellation regardless of interstate relocation even after 9 months of attending with no consideration of circumstance. They are purely money driven and have zero idea of community. Staff are unsure of policies and owners/managers are never available to discuss questions they always just pass on information. Hip Thrust machine was always out of order and never able to be used. Can find much better gyms out there with better equipment, staff and community. Not worth the membership and barely worth the 1 star.

Good gym but management is very unprofessional. After shutting down the Heidelberg gym I lost 12 months of my membership that I never got back.

Good gym ruined by management. Shut down their Heidelberg location with no notice to members. Membership conditions are extremely vague and management try to use those conditions to enforce $250 fines which are illegal under consumer law. Eg. you could be fined for using your mobile in the gym. Explains why members have left in droves, the gym is near empty most nights.

Would rate it 0 stars if I could. Extremely rude and arrogant staff member/owner. One apparent "PT" was disgustingly rude regarding me forgetting my towel. He belittled me and aggressively forced me to leave the gym, that bloke has some serious anger issues. Owner is also quite aggressive, literally came up to my face and told me to leave as I had parked in the "wrong spot" despite being no parking outside what so ever. Where was I supposed to park? 1km down the road? Why open a gym with no proper parking arrangements in place? I'm sure there are many similar stories to other members during the gym transition. Much better gyms out there to give your hard earned cash to.

This gym is the best in melbourne, the equipment is top notch and has everything needed to fullfill your fitness goals. The music and atmosphere make you want to smash your workout and the staff members that operate the gym such as Tia are super friendly and always there to help. I would recommend this gym to anyone!!!

Very helpful & kind staff

Read the fine print beware Please read all the reviews before you join the $250 exit penalty is currently being reviewed by consumer affairs

Appalling! The service here, staff and owner are extremely rude and uninviting. Very unprofessional. Unhygienic no cleaning wipes, toilet seats broken, no toilet paper holders, lockers are broken. Equipment is great and that’s about the only thing that was alright.

The owner of this gym is a money hungry grub with absolutely no compassion for people with injuries and facing financial hardship. They don't even accept medical certificates as valid documentation for cancelling a contract early.

Rude and aggressive staff, public humiliation by the owner is a regular occurrence

Beautiful gym, but they need to add a disclaimer to not being able to deadlift heavy. As it must drown out the terrible music and constant grunting and screaming going on.

Love this gym.. the equipment is awesome it’s clean and everyone is really friendly joined 2 months and best thing I ever did..

Been training here for a couple of months and wouldn’t train anywhere else. Pete always makes me feel welcome. Great place to train

Awesome gym, massive free weights area and heaps of best equipment for bodybuilding! Also, very nice members and amazing staff!

I've been to a few gyms and this has to be one of the best, professional, clean and spacious ones out of them all. It isn't your typical commercial gym with mediocre equipment but rather a huge warehouse with a strong motivating energy.

Worst gym in Melbourne!! not a single wipe to clean equipment, loud and annoying music, veryyy rude front desk staff, there’s never a parking spot available and now I’ve been wanting to cancel my membership due to a medical condition but they didn’t accept the medical certificate and still wanted to charge me $250. And now they’re still taking money every week even tho I haven’t been able to go to the gym!!

Good equipment, terrible management and policies not worth the headaches.