Be warned!!! This nursing home is bad!!! It is always short staffed and (not because of covid) therefore the residents, our loved ones are being grossly neglected. We received a phone call telling us that my father in law an 87 yr old was not responding and what did we want to do. My father in law had just had a chest infection and when we arrived he was frozen, shivering and dehydrated in his bed where he was left uncovered at night with the air conditioning on high when the weather was not very hot at all. Thank God we went there straight away, turned off the air conditioner, warmed him up and gave him two glasses of fluid which he drank. Otherwise he could have passed with hyperthermia and dehydration. When we spoke with the nurse she had a very unprofessional attitude and said she had no time to come and check on my father in law after we had helped him as she was short staffed. Believe me we will be taking this further our elderly deserve better!!!

Both my parents stayed there briefly towards the end of their life. The staff were super nice and very professional.

Clean, friendly staff, highly recommended. Staff very respectful of residents.

This place has MULTIPLE investigations pending by the Age Care Commissioner. Do you want your loved one waiting up to 1 hour to be attended to by staff! Do you want the Director of Care, Santosh Kumari, who is well known to IGNORE complaints to ignore serious breaches of care ? Do you want to pay over $500, 000, plus monthly fees of $2, 000 plus to have absolutely disgusting neglect ? This is supposed to be not for profit! The Directors and the CEO Peter Birkett will rot in hell for how they hide way from the truth: they are exploiting sick and frail, elderly residents to line their own pockets. NO ONE answers the phone after hours. Too bad if it is a hospital, family member etc. This place is beyond disgusting. Make sure you don’t place your loved ones here. Be sure to complain to the Age Care commissioner Santosh Kumari you are a disgrace. Resign.

If you are old school Italian this is the place. Very traditional very Italian. Nice facilities but parking sucks.

5 star Italian Aged care. Friendly staff and the place is awesome 👏🏻 Nice building and very clean 👍🏻

The people looking after dad are beautiful and kind. Thank you all.

Impressive grand old building although they seem to have a problem with crickets.

Nice relaxing place good atmosfere very friendly stuff strongly recommended

Caring staff, lovely grounds and buildings

The are really professional beautiful people the work the god bless this people thanks from me and family to all Assisi team

Generally all staff polite and professional One receptionist needs to work on her manner with families.

A respectable place

I caught flu when I visited grandma here. It's a place for Italian elderly and other than catching an unfortunate illness, I have a fascination with this place.

A very big nursing home. Not sure if suitable for my family member

The management team at this facility are very unprofessional and did not show any care or compassion towards my parents who were residents at Assisi luckily for a short period. we were lied to from the outset . they promised my father a permanent bed there if my mother entered as a permanent resident in the Dementia ward. after my father had been there a couple of weeks as a respite resident, they called us to come and pick him up as his bed had been promised to another family. we were given three days notice to find another facility . when discussing with the CEO Paul Cohen and the communications manager Gemma Leombruni that my father was on life support medication and had no where else to go, their response was that this was not their problem and the family had to sort it out. totally disgraceful service from this institution and I would never recommend it to anyone. my father is now in another nursing home which feels like a home and is surrounded by loving , caring and most of all thoughtful management.

Since new management commenced in 2019, many staff have left and standards have deteriorated. Make sure you thoroughly investigate before you place your loved ones in this establishment