Kmart Templestowe image

Kmart Templestowe

Home goods store Womens clothing store Mens clothing store Furniture store Toy store Department store Childrens clothing store Baby store Baby clothing store

😠 Just walked out after wasting 30min selecting my purchases then getting to the checkout and told by the attendant who was reading, that he isn't on the checkout to put my purchases through, that I would have to self serve which I do not do. I walk to the front of the store hand handed my non purcha... People often mention store, Kmart, service,


Address

The Pines, S/C/181 Reynolds Rd, Doncaster East VIC 3109, Australia

Website

www.kmart.com.au

Contact

+61 3 8841 0000

Price rating

$ $$$

Rating on Google Maps

4.20 (796 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 AM to 10 PM
  • Wednesday: 8 AM to 10 PM
  • Thursday: 8 AM to 10 PM
  • Friday: 8 AM to 10 PM
  • Saturday: 8 AM to 8 PM
  • Sunday: 8 AM to 8 PM
  • Monday: 8 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: store (12) Kmart (8) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kathryn H. 1 year ago on Google
    Just walked out after wasting 30min selecting my purchases then getting to the checkout and told by the attendant who was reading, that he isn't on the checkout to put my purchases through, that I would have to self serve which I do not do. I walk to the front of the store hand handed my non purchases to the girl at the door. Neither cared that another sale was lost and I assume kmart don't either. What ever happened to customer service. Not everyone is ok to self serve
    3 people found this review helpful 👍

  • 1/5 Bella .. 1 year ago on Google
    I came here with my mum, i can't believe the audacity With the horrible attitude and eye roll she got when she asked to have a cashier person put through her purchase shocked me ! She doesn't know how to use the self service and only pays in cash, she told me this is why she stays away from kmart. Absolutely disgusting templestowe kmart. Plenty of other kmarts still have at least one person at the cashier.
    2 people found this review helpful 👍

  • 5/5 Emma E. 1 year ago on Google • 95 reviews
    I love Kmart. Any Kmart really, not just this one. They offer decent quality products for very reasonable prices. The selection of items is kept up to date and relevent with current trends and societal preferences too.
    1 person found this review helpful 👍

  • 5/5 Erik K. 1 year ago on Google • 239 reviews
    July 2022 - The store is well positioned near the escalators from the underground carpark. Large, bright and pretty well set out. Staff are friendly and ready to help. I don't go there often but my wife does and she's never had any problems. Prices seem good. Refund or exchange is easy. No bad comments from me.

  • 1/5 Luca T. 3 months ago on Google • 5 reviews New
    Terrible workers always kick me out for the stupidest reasons and I didn’t even do anything wrong
    1 person found this review helpful 👍

  • 4/5 Johnson K. 1 year ago on Google • 163 reviews
    Kmart. It's a retail icon of Australia. Been around for ages, at least since I was a kid in the 90s. They've recently revamped their image a bit. What hasn't changed is their focus on value for money. When everything is getting more and more expensive, they still have things that sell for spare change. The Kmart at Templestowe does seem a bit short staffed but then again everyone is recently. They've saved us on more than one occasion with their convenience, we're happy to let it slide every now and again.

  • 1/5 Vesal H. 2 years ago on Google
    The opening hours are wrong! Drove all the way here to see they close at 10pm
    1 person found this review helpful 👍

  • 5/5 Tyler P. 10 months ago on Google • 11 reviews
    Really want to appreciate CHARLIE (9/5/23 evening) for going out of his way to do us a favor he really didn't have to do to make our boy's 1st birthday party that much more special... We are local and service like his keeps us coming back for all of our occasion shopping needs! Please show him some love!!!

  • 1/5 Luke T. 2 months ago on Google • 5 reviews New
    Had an item in stock out the back but they couldn't access it as there was stuff in the way and told me to come back tomorrow. Also left my number for a manager to contact me regarding an undelivered online order from that store but they never contacted

  • 5/5 MD C. 8 months ago on Google • 5 reviews
    I have to praise the staff at Kmart Templestowe, visited the store a couple of weeks ago and I had trouble locating the item I was after. I approached a team member who happily assisted me in finding the item. The store was very clean and plenty of stock displayed neatly.

  • 5/5 Jessica G. 1 year ago on Google
    Really good variety for such great value. Will never go past kmart without stopping in!

  • 1/5 Neil C. 1 year ago on Google
    Really, self serve check out, while two young uninterested female employees who were too busy looking at their phone on fb probably, glared at me as I am disturbing them. Reluctantly took my items to scan and rudely jestured me to the card machined and walked out very quickly back to her phone, nice.

  • 1/5 Elizabeth J. 1 year ago on Google
    Appaling service received today at the customer service desk, from both the young staff member and manager. Complaint lodged with head office. Its not the customer's job to ensure that the items you sell have the correct barcode attached. I don't have time to check each individual item. What I do expect is your staff do there job correctly, so I don't have to.

  • 3/5 jon d. 2 years ago on Google
    A nice store, but many things are made in China, not good. It would be nice to see Australian made items. Update: I recently went to this store and there was an Indian from India security guard at the entrance who asked to see my vaccination status, I did not mind, he seemed quite arrogant as he assumed that I am an Indian like him due to my appearance, well I am not because I did not come from India, however I noticed when there was a White customer walking in, he was polite to them when asking for their vaccination status. Anyway, a relative when recently to the store in the weekend and was not asked to show vaccination proof by security (a different individual this time) at the entrance.

  • 4/5 Elizabeth A. 1 year ago on Google
    Easy shopping young man at self serve was very busy and helping lots of Customers . Took it in his stride.

  • 5/5 Lenette B. 1 year ago on Google
    My new favourite store... anything and everything under one roof... and pricing is very good

  • 4/5 Paul M. 2 years ago on Google
    The daughter order online, in Darwin. I collected at Templestowe the next day. And that was a few days before Christmas. Well done KMart.

  • 5/5 Melbourne S. 2 years ago on Google
    I love that when every other Kmart doesn’t have the stock, you will find heaps in Kmart Templestowe, well done everyone 🙏🏼🙏🏼🙏🏼

  • 1/5 Joanne R. 1 year ago on Google
    Twice lately I have gone to this store to buy items that were said online to be in stock that day and made the trip for nothing as the products had never been there

  • 5/5 Merrilyn S. 11 months ago on Google
    Outstanding are the staff at this KMart , and they know me well and helpful , store is always impeccable and unlike other stores , they allow you to shop until closing time , not making you feel rushed . Accolades to you all . Most products in stock . A favourite place to buy i a bit of everything

  • 4/5 diva d. 2 years ago on Google
    Good shop low in stocks may be ongoing covid restrictions war etc

  • 5/5 L D. 2 years ago on Google
    Excellent customer service staff always willing to take the time when you cant find something, good choice of clothes for children.

  • 5/5 Sharon 2 years ago on Google
    Great shop, covers a wide range of products needed in every day life

  • 5/5 Jenna J. 1 year ago on Google • 1 review
    Visited the store with my sister. We were really impressed with how well the products were organised. We grabbed lots of specials and were greeted by two lovely girls at the register who helped us put through our purchases. Great shopping experience Kmart.


Call +61 3 8841 0000 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Men's clothing
    • ✓️ Women's clothing
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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