1/5 Nathan G. 4 years ago on Google
STAFF
ARE
A
DISGRACE
AND
YOUR
BUSINESS
IS
DISGUSTING.
This
morning
my
parents
and
I
decided
to
visit
Mario’s
Coffee
House
for
what
they
believed
would
be
a
lovely
breakfast.
After
ordering
coffee,
we
proceeded
to
order
our
breakfast.
After
30
minutes
my
Mother
simply
asked
the
Barista
how
far
away
their
food
would
be.
With
no
attitude,
as
she
is
a
humble
well
mannered
woman.
She
was
then
to
her
surprise,
spoken
to
by
the
staff
member
in
such
an
abrupt
and
dismissive
manner.
But
to
add
to
the
attitude,
there
was
the
audacity
to
suggest
leaving
as
it
is
Mother’s
Day
and
there
was
going
to
be
a
wait.
We
were
upset
with
disbelief
with
the
disrespectful
service
we
had
received
and
DID
decide
to
leave.
They
made
their
way
to
the
register
to
pay
for
their
coffee
and
the
barista
shouted
'Don't
worry
about
the
coffee
just
leave'.
Being
Mother’s
Day,
we
all
know
it
is
expected
to
be
busy
and
stressful.
I
work
within
the
hospitality
industry
and
have
been
so
for
7
years.
The
way
my
parents
were
spoken
to
this
morning
was
disgusting
is
shameful.
Despite
how
furious
I
was
about
this
whole
experience,
I
did
not
want
to
make
a
scene.
As
it
is
your
staff
that
should
feel
embarrassed
and
not
their
customers.
If
I
could
give
advice
to
anyone
who
intends
to
visit
this
café,
I
would
strongly
suggest
NOT
TO
SUPPORT
THIS
BUSINESS.
The
appalling
attitude
of
the
staff
is
disgusting.
I
would
I
expect
to
be
contacted
further
in
regards
to
this
matter.
I
don’t
care
how
bad
of
a
day
someone
is
having
or
if
they
are
too
hungover
to
cater
to
their
job
requirements,
but
I
want
this
feedback
relayed
onto
that
Barista
and
have
them
rightfully
disciplined.
My
Mother’s
Day
was
ruined
by
your
rude
staff.
I
await
your
reply
and
to
reach
out
with
an
apology.
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