Staff with attitude, especially the owner. We come into your shop to give you business and you don't even acknowledge patrons. I started coming to this shop 20 years ago when the owner was a polite, modest lady, now she's rude and arrogant and it brushes off on her staff as well. It's not our problem you have only one chef. What a comment to say to customers, really? Coffee is lovely as are the cakes, but service and energy is negative.

Extremely grumpy and rude staff including the owner lady. They have no smiles on their faces. Waiting After 20 minutes of my takeaway order, I asked one of the staff girl on the counter, pls could you check my order if it’s ready and her attitude was so rude and disgusting. She told me we have only one chef, instead of checking my order and speak with some respect. We being their customer about 20 years. I Wish I could give them 0 rating with this type of attitude.

Good place to enjoy coffe in Melb QVM

Awesome atmosphere, great coffee and lovely people 😊😊😊

Nice coffee and a biscotti. Excellent break in the morning run around.

roasting beans in the store is rare.

Awesome coffee and custom service.

I've been decaffeinated for just over eight years now and during that time have found decaf coffee at cafe's to be varying degrees of muddy water. Today was different. A true long black complete with crema, aroma and robust yet complex flavour. It was so good in fact I bought a bag of the blended beans! The cafe sits just outside the Queen Victoria Market, so is perfect for a relaxing coffee after a spot of shopping.

Great coffee place in queen vic market, definitely worth a try!

Great coffee with lovely seating outside the historic Queen Vic Market. Friendly staff

Beautiful coffee. Friendly staff. Love the walnut torte

Wonderful watching the coffee being roasted on-site. Truly helpful team in helping me understand some of the nuances of coffee both in enjoying the drinking and in the blend + roasting processes.

light coffee The flavor is not strong but smooth.

Best place to buy coffee beans, with a wonderful selection. And great coffee @ food too. Quintessential QVM!

A great Melbourne coffee shop. The coffee is a Special store blend which was the most delicious of all the Coffee’s I have had in Melbourne. I am staying in here for 7 days already returned 4 times. Most disappointing thing about this place is that is closed Monday

Rude staff with terrible attitude. And does anyone can tell me what happened to the Latte art? Even 3 years old kids can make it better.

I foolishly walked past Cafe Victoria because I had a party of 3 and thought there was no available seating there, so we had breakfast here. I accept rising cost of living/inflation etc, but I still feel physically violated after the price I paid for what I got. I like the idea of having a cafe close by to relax in on Sunday, but I don’t want to feel this strange feeling of being exploited. I hope to frequent Cafe Victoria again soon.

Bad coffee to begin my day, shop cheaped out on quantity of espresso used in making cappuccino

Good coffee. Not much food selection. Friendly service

Coffee is the only thing they specialise in...slow for takeaway and coffee was burnt. Large coffee was a regular size anywhere else and $5 was overpriced.

Fantastic service. Super friendly, honest and knowledgeable staff. Thanks so much

Sunday surcharge not advertised. Busy little cafe. Friendly and quick service to the table. Fresh, flavorful food. Great serving size.

Ordered 2 replacement items for a coffee plunger which weigh next to nothing and charged $4 for postage. Imagine my surprise when finally received the items and saw two stamps totalling $2.20. Who gets the $1.80?? Postage on the whole is a bit of a ripoff

Great cafe. Used to stop here on the way to work. The old world charm. The market buzz. Coffee and a custard donut, and should remember the Italian name but can't. Was a bit disheartening in winter when the morning sun became increasingly blocked out by a rising ring of high rises.

Nice coffee and lovely cakes.

I was able to purchase coffee plunger. Good price and easy to locate.

terrible attitude, long wait for just one latte and they won’t follow order line, you can see people ordering later grab their coffee before you because they are regular customers. You won’t be able to have any new loyal customer if you doing your business like this. DONT TRY THIS IT WILL RUIN YOUR DAY.

That was some amazing coffee, best I had in a while!

Consistently exceptional coffee, biscuits and cakes. I love this cafe. Trips to the Queen Vic Markets wouldn't be the same without it.

Coffee ok. Scrambled eggs good. Bacon terrible. This is how much bacon $5 gets you:

Nice coffee, but average breakfast for the price. Would only comeback for the coffee

It was ok

I've been here couple of times, and I always felt a bit uncomfortable as their staff had showed me a bad attitude. I don't think they understand about customer services.

Ordered $100 of stuff Saturday night, Monday night now, still not posted. Slow dispatch will hopefully catch up with them.

I went to get a Bialetti coffee pot from this shop last week. The shop owner was impatient and tried to sell the pot at retail price when there was a 25% off promotion going on. She unwillingly reduced the price after I pointed it out, and tried to rush me out of the shop without offering a carry bag (it was a fairly large box). Was an unpleasant experience overall, not happy with it.

Worst coffee ever - I just asked for a strong skinny flat white - it was flat alright - it was so full to the brim it spilled out of the takeaway cup it was pathetically weak and it was so hot I just tossed it - $5 + down the drain- they used to be much better - will never go back