1/5 Marlz 3. 8 years ago on Google • 64 reviews
Bought
a
cake
here
yesterday
the
Blueberry
mousse
cheesecake
to
take
along
to
a
friends
BBQ.
Very
dissappointing!
The
cake
tasted
like
it
was
off,
my
husband
nearly
vomitted
which
I
thought
was
oddly
strange
as
he
loves
dessert.
My
friend
who
is
a
dessert
expert
tried
the
cake
and
she
said
it
was
very
watery
with
a
very
bitter
finish
like
the
cake
was
either
off
or
the
cream
had
split
or
the
cake
had
been
left
out
of
the
fridge
for
too
long
a
period
of
time.
I
decided
to
take
the
cake
back
home
&
return
to
the
bakery
after
all
I
was
quite
embarassed
and
out
of
pocket
$28
dollars.
(lucky
I
bought
the
small
size)
I
got
onto
Queenie
the
manager
(also
the
one
writing
her
own
reviews)
she
assured
me
there
is
nothing
wrong
with
the
cake,
and
tried
to
suggest
that
while
driving
to
Richmond
from
Balwyn
could
potentially
have
been
the
problem.
Looking
to
blame
anyone
but
yourself
isn't
a
great
way
of
handling
customer
service!
I
thought
it
would
be
good
for
the
store
to
know
that
their
cake
was
bad,
but
she
would
not
accept
this,
I
offered
to
bring
the
cake
in
to
show
her
but
she
said
a
cake
like
that
will
split
after
second
day?
Then
she
asked
what
I
would
like
from
her,
I
asked
for
a
refund,
or
replacement
cake
for
another
occassion.
We
have
bought
other
cakes
from
the
store
and
never
had
a
problem
but
there
was
definately
a
problem
this
time.
Queenie
abruptly
advised
they
do
not
refund
or
replace
cakes,
but
will
give
me
2
small
pastries
if
I
come
back.
I
won't
ever
be
returning
to
this
store,
simply
based
on
the
very
poor
and
ignorant
level
of
customer
service
adding
to
the
disappointing
and
definitely
off
Blueberry
Mousse
cheesecake!