Grill'd Point Cook image

Grill'd Point Cook

Restaurant Hamburger restaurant

Cool chain for burgers and sliders made from carefully sourced produce, plus low-carb options. People often mention good, great, burger, staff, chips, service, burgers, delicious, grill', Point,


Address

Shop 126 Point Cook Town Centre Cnr Main St &, Murnong St, Point Cook VIC 3030, Australia

Website

www.grilld.com.au

Contact

+61 3 9395 5700

Price rating

$$ $$

Rating on Google Maps

4.30 (694 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 11 AM to 9:30 PM
  • Thursday: 12 to 9:30 PM
  • Friday: (Good Friday), 11 AM to 10 PM, Hours might differ
  • Saturday: 11 AM to 10 PM
  • Sunday: (Easter), 11 AM to 9:30 PM, Hours might differ
  • Monday: (Easter Monday), 11 AM to 9:30 PM, Hours might differ
  • Tuesday: 11 AM to 9:30 PM

Featured Reviews


Frequently mentioned in reviews: good (16) great (13) burger (13) staff (11) chips (11) service (11) burgers (9) delicious (7) grill' (6) Point (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Anthony S. 1 year ago on Google • 563 reviews
    The best Grill'd I've been too. The friendliest, happy and fun staff are here. The food was made and served quickly and tasted absolutely beautiful. Highly recommend coming here to everyone
    4 people found this review helpful 👍

  • 4/5 Joe N. 3 years ago on Google
    After entering this establishment I made my way to the front counter where I found a child staring at a large fridge so rather then sitting there waiting for this freak to make his trivial choice of which beverage to pour down his fat gullet I grabbed him and jammed him to the back of the fridge before slamming the door shut. I was quickly escorted out and told not to return so to get back at them I threw my left crock at a nearby customer and the other one at the switch board causing a complete blackout too not only this establishment but others nearby. Besides this the burgers smelled good.
    2 people found this review helpful 👍

  • 3/5 X V. 1 year ago on Google • 165 reviews
    Was my go to grill'd store in Western suburbs but the quality not that great anymore, the burgers a bit overcooked and the chips dry, not crispy and not salted at all If you're in a pickle then sure but better grill'd locations I find provide a better cook quality.
    1 person found this review helpful 👍

  • 2/5 Anna C. 1 year ago on Google • 66 reviews
    I like the burgers and have been going there for years. But some of the staff at the Point Cook store could at times be more professional, learn good manners and avoid smirking and rolling their eyes (I would suggest learning from McDonald's when it comes to staff professionalism - there is a standard to follow and it is applied).
    1 person found this review helpful 👍

  • 5/5 DxMT • �. 6 years ago on Google • 342 reviews
    My experience here was great, burger was delicious & chips were yummy too. Service was quick enough and staff made sure that we were happy. If you're in need of a greasy fix then Grill'd a great choice chips are a little oily but the taste is great.

  • 5/5 Afaque C. 5 months ago on Google • 50 reviews
    Wonderfully placed suburbian burger location. Very polite and pleasant staff. Chips to share is worth experimenting. Zucini chips were a pleasant surprise. Burgers always yummy.
    1 person found this review helpful 👍

  • 1/5 xupo s. 4 months ago on Google • 7 reviews
    Waited more than 30 minutes, then asked the staff and found out the order did not go through after they have taken your money!!! No apology, no explanation but appalling customer service- guess they are in the monopolistic position - don’t really care now - go elsewhere if you can!
    1 person found this review helpful 👍

  • 5/5 Cielle A. 2 years ago on Google
    Absolutely amazing, I have been going there for over 7 years now, and I have never been disappointed. It's the best one I have been to. The staff are very friendly, and the food is amazing. I have never had a better burger in my whole life.
    1 person found this review helpful 👍

  • 4/5 Camila B. 2 years ago on Google
    Always had a great time here, good atmosphere and consistent with the food and quality. The only constructive feedback I would say is that the place can get quite busy and staff become a bit less welcoming due to the stress of the business (understandably). Also is hard to get a waitress attention once on the table, took me a while to be able to request a salt shaker.
    1 person found this review helpful 👍

  • 5/5 Anne S. 11 months ago on Google
    Delicious Ceasar Salad, Chilli Addict Burger & Chips!! Sooooo good!! And Awesome staff!!!
    1 person found this review helpful 👍

  • 4/5 Som y. 5 months ago on Google • 141 reviews
    Good burgers and sauces but could be better if they changed up the menu once in awhile. Cons: besides the medium priced food the portion size is a bit small. Overall: has room for improvement and decor is dated but the burgers are alright 👍. Would go again.

  • 4/5 Kelvin C. 5 months ago on Google • 32 reviews
    This one in Point Cook seems to be better managed and run compared to most other outlets I've been to. Good service, always greeting customers with a smile, and portion for chips more generous. We are vegetarians so we always take advantage of the 2-for-1 deal for plant based burgers on every Monday.

  • 5/5 K 1. 2 months ago on Google • 16 reviews New
    Genuine Aussie prime lamb burgers here. Lamb patties were cooked to perfection, not overdone with its natural succulents. Thick pub style chips seasoned also with in-house salt and herbs was a bonus. Recommended.

  • 5/5 Anu S. 6 months ago on Google • 15 reviews
    Went to Grilld today and from service to ordering to the atmosphere was amazing. The food was absolutely delicious. I ordered a lamb burger with onion rings and a kids meal was super delicious. I didn't get the name of the girl who served us but she was lovely. Greeted us well. It is lovely place. I will surely be coming back here ❤️

  • 5/5 Adam B. 8 months ago on Google
    Amazing food coming out of Point Cook Grill'd last night. Like twice as good as usual. The Game Changer burger was great as well. Keep up that quality!

  • 5/5 Mel K. 3 years ago on Google
    Store is clean and good service. First time tried their plant based burger, plant based patty taste very good, very similar to meat. Staff is very nice and friendly. Seating is very comfortable. This restaurant located within shopping centre. accessible by bus. Plenty of parking nearby.

  • 5/5 Teresa V. 2 years ago on Google
    Came in for lunch and ordered through my phone. The Beyond Cheeseburger was tasty and would recommend having again

  • 4/5 Beanie M. 5 months ago on Google • 3 reviews
    Best chicken nuggets I've ever had they were perfectly cooked and came quick. The staff were kind and understanding. Only downside is that there's no toilets in this location.

  • 1/5 Brett 2 years ago on Google
    Yet again our food is cold because you choose doordash for deliveries. 20 minutes on the phone trying to find our order after you stated it isn't your problem. Driver didn't speak a word of English and $86 of food stone cold and thrown away an hour after ordering. Never again.

  • 4/5 Genesis Da S. 3 years ago on Google
    I like this place, the costumer service is great and the food is delicious. Definitely this is a place I will recommend.

  • 5/5 Natalia Le S. 1 year ago on Google
    Always good food. The service is always quick & friendly. It was well priced. There is a wide range of burgers & other dishes to select from a menu that has something for everyone. We had a week day lunch & the restaurant wasn't busy. And on top of that Grill'd PC supports local communities. So you burger does good.

  • 5/5 Maxine K. 1 year ago on Google
    Well I’ve never eaten a gluten-free bun with beef and enjoyed it until I went to Grill’d in Point Cook WOW it was perfect and very delicious. The tasting plate of chips were yummy. The chicken pieces fir the kids were very delicious!!!!

  • 4/5 Jeremy 1 year ago on Google
    Staff are amazing, young lads at the front get my order right all the time. Burgers can be expensive. Overall pretty good.

  • 1/5 Mannu W. 11 months ago on Google
    Grilled is Kids friendly!! With the dirty crayons and broken pens they think they are luring kids!! Food- Very kindly was served an ice-cold burger- Patty direct from the freezer thawed in a microwave and direct into the cold bun!!!! The garden goodness used to be great!! But nowaddays you can only smell the obnoxious herbed mayo! Burger was bitter and off in smell and taste! I complained to the manager, she showed me loads of attitude and walked away!! My kids chips were sogged out! Grilled has been grilled enough, find an alternative!!!

  • 5/5 Ali Muzaffar K. 8 months ago on Google
    It's always a pleasure to eat at Grill'd. I really enjoy their burgers. Highly recommended.

  • 4/5 D B. 1 year ago on Google
    Good & quick service. We got the Hot Bird burger, crispy bacon & cheese burger, chips which were all good and the HFC natural bites which weren’t great to be honest, wouldn’t order that again.

  • 1/5 Layla Nina F. 1 year ago on Google
    Just the girl that serves us not giving all of our order, and when we asked she said she going to check but never comeback until we finish. When I check the store is empty, not busy at all, she just not come back to us. It used to be so good with excellent service. But now the service is really bad and the food quality is not that good anymore, I will never back to this place.

  • 2/5 Jamie B. 1 year ago on Google
    Burgers were good but the service by the girl that served us was absolutely disgusting with no idea about what they even sell and what special is written at the front for the day. If it wasn't for the manager we would have walked out luckily she was very knowledgeable and with great manners.

  • 5/5 Sarah Q. 1 year ago on Google
    Love the impossible cheeseburger! Only complaint is not open Mondays nights?! Sweet potato chips are great. Always friendly service.

  • 5/5 Sandro B. 1 year ago on Google
    Great burger place and the best onion rings Always great food and service

  • 5/5 Taylor B. 1 year ago on Google
    I went in last Friday and it was super busy, but that didn't stop them from making the best burger I have ever had. Thanks guys! This store is always 10/10 for me.

  • 4/5 Tarren H. 1 year ago on Google
    Burgers were sooo good. Ordered four with chips for takeout. Staff was super friendly and food was ready real quick. Food tasted fantastic. Will be back for more.

  • 1/5 Christopher D. 1 year ago on Google
    I dine at grill'd often, all over Australia and is usually great. Point Cook grill'd has to be the worst grill'd Ive been to. While I walk in and get ignored by the male wait person, he over services other tables of females. My food was left on the counter uncovered while customers hovered and spoke over it to staff behind the counter...Im sure I dont need to highlight the contamination dangers of that! I eventually got up and served myself while the so called wait person hovered over and over serviced the female customers like a creep. Point Cook grill'd doesnt appear to have any care for its customers...ih, unless you're a female and then you're sure to get the creep over servicing!

  • 5/5 VMR 1 year ago on Google
    The food was amazing! OMG! Every bite of the burger was juicy and delicious!! I would rate this place with 10 stars!! Highly recommend! I will be coming back!!

  • 5/5 Glenn B. 1 year ago on Google
    Staff were under the pump the entire time but still managed to get our food up in a short amount of time. Had the HFC Bonfire BBQ burger... Amazing

  • 3/5 Therealshelleybeech 1 year ago on Google
    Food usually good Service sadly depends on who is on duty. This time we didn't receive what we asked for even though we repeated the requests 3 times. Very disappointing to arrive home and find things we had asked to be removed had not been and things we asked to be added hadn't been. Not the cooks fault as the order hadn't been taken correctly at the register. This sadly was not our first disappointing experience.


Call +61 3 9395 5700 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Alcohol
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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