Bite Me - Grill & Burger Bar image

Bite Me - Grill & Burger Bar

Restaurant Fast food restaurant American restaurant

😠 The owner/manager has the worst customer service skills (guy with specs). I will never go to this place and not recommend this place to anyone. This place used to be a nice place, I think now it’s under new management. And the way he treated his staff member was shocking. People often mention burgers, burger, service, chips, chicken, Burger, delicious, good, Bite, customer,


Address

323A Doncaster Rd, Balwyn North VIC 3104, Australia

Website

www.bitemegrill.com

Contact

+61 3 9042 1477

Price rating

$$ $$

Rating on Google Maps

4.40 (254 reviews)

Open on Google Maps

Working Hours

  • Friday: (Good Friday), Closed, Holiday hours
  • Saturday: Closed
  • Sunday: (Easter), Closed, Holiday hours
  • Monday: (Easter Monday), Closed, Holiday hours
  • Tuesday: Closed
  • Wednesday: 11 AM to 8:30 PM
  • Thursday: 11 AM to 8:30 PM

Featured Reviews


Frequently mentioned in reviews: burgers (28) burger (28) service (18) chips (13) chicken (11) Burger (11) delicious (11) good (10) Bite (10) customer (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Manoj B. 2 years ago on Google
    The owner/manager has the worst customer service skills (guy with specs). I will never go to this place and not recommend this place to anyone. This place used to be a nice place, I think now it’s under new management. And the way he treated his staff member was shocking.
    3 people found this review helpful 👍

  • 2/5 Mathew D. 2 years ago on Google
    Ordered 2 burgers and large chips. Food arrived 30 minutes late. Order was missing the Ailoi sauce. Burgers tasted great but only had a hint of warmness on arrival. Chips were cold and tasted like they were who knows how old. The oil used for the chips was clearly dirty. $10 for chips, ate 3 and had to throw them out, just awful. Not worth the money...going somewhere else next tine.
    2 people found this review helpful 👍

  • 2/5 Emma S. 2 years ago on Google
    The guy, with glasses, in whom I presume (based on other reviews!) is the owner has extremely poor customer service skills & was speaking rather rudely to his staff member. Definitely won’t be going back again.
    2 people found this review helpful 👍

  • 5/5 Nev 2 years ago on Google
    Excellent burger. Great price
    2 people found this review helpful 👍

  • 5/5 Cora-Lee W. 4 months ago on Google • 84 reviews
    Hands down the best burger joint in town. So much variety and a lot of healthy options too. Absolutely nails the flavour and to top it off Great customer service. I highly recommend checking this place out and grabbing a bite it definitely won’t disappoint.

  • 5/5 Ali O. 4 months ago on Google • 9 reviews
    Amazing food and service. Im a regular here and my favourite food is the double beef burger. Must try this place if u love burgers. Thank you team for providing such good meals and times for us every time we come in.
    1 person found this review helpful 👍

  • 3/5 Peter K. 2 years ago on Google
    21.7.21. I have just witnessed a staff member, who seemed to not want to be there, slam a bag of frozen chips on the kitchen floor, in front of customers, to obviously break them up ready for frying. When I pointed out that that 'was not a good look', I got a belligerent response as if the health department & food handling protocols are irrelevant. I am still a customer, the burgers are great!!
    1 person found this review helpful 👍

  • 5/5 Stephen K. 2 years ago on Google
    When you want burgers you have a choice of meat, chicken, chickpea and potato. Other meals that aren't burgers, but you can have chicken, meat, chickpea pattie and I think potato pattie will salads. You can also buy chips. Great and friendly service and great meals. Regards Stephen.
    1 person found this review helpful 👍

  • 5/5 Abo I. 2 years ago on Google
    This is one of the best Burger I have eaten in Melbourne. Thank you a lot.
    1 person found this review helpful 👍

  • 5/5 Bren 1 year ago on Google
    Got takeaway for the first time and we will be back for sure!. The burgers & potato wedges are delicious & very generous in size. My wife had the vegetarian burger and I had the chicken schnitzel burger & both were some of the best burgers we have ever had. Very friendly & great customer service too. Highly recommend them.
    1 person found this review helpful 👍

  • 5/5 Nadeeka D. 3 years ago on Google
    Hi! First time customer and can say that it will definitely not be the last! I ordered the Plain Jane with a side of chips and could not fault anything...likeee ANYTHING! To add, the graduation album by Kanye created a PERFECT environment to devour our burgers too. We’ll be back for breakfast, lunch and dinner tomorrow and everyday after that! 🍔🍟🤤
    1 person found this review helpful 👍

  • 1/5 william c. 2 years ago on Google
    dont come at here at night time or afternoon the rice is so cold u can tell that its leftover, and the burger bun is burnt including the burger very bad, dont come.here.not.worth.it, the bite me packs cost 16 dollars theres a rooster co charocal chicken just next to.this place the rice park with salad and chicken.is just 12-13dollars way cheaper, and the rice is freshly cooked, and the chicken.is superb
    1 person found this review helpful 👍

  • 5/5 Jacob D. 6 months ago on Google • 40 reviews
    Really fast service and delicious schnitzel burger and tasty chilli salt chips a really good take out that doesn’t make you feel bad. Recommend for a nice takeout meal

  • 5/5 Yasemin D. 6 months ago on Google • 28 reviews
    Hands down the best burgers I’ve ever had. The meat and chicken is soo full of flavour. I’ve purchased from this place quite a few times now and they have been incredible. Highly recommend it

  • 5/5 Geraldine Del R. 2 months ago on Google • 26 reviews New
    A friend brought me here claiming it's the best burger in town. I arrived skeptical but went away converted! He wasn't exaggerating! The burger was bursting with flavor and I enjoyed it to the last bite. The owner was very accommodating, too. I'll definitely be coming back!

  • 5/5 Ian S. 4 months ago on Google • 23 reviews
    This guy shows how it's done. 10 times better than a burger chain. I got the Fully Beef Burger. So good. Not crazy expensive, in fact you could easily spend the same at Maccas but wouldn't be as satisfied.

  • 1/5 Jit R. 1 month ago on Google • 23 reviews New
    Avoid Veggie Burgers as they use Frozen Patties that you get in the supermarkets. I am not even impressed with Sweet Potato fries too.

  • 5/5 Kok Sing K. 1 month ago on Google • 8 reviews New
    Best burger joint in Balwyn area. No fuss, simple. Friendly boss and staff. Quick service.

  • 5/5 Hope H. 3 months ago on Google • 3 reviews New
    They have the best burgers. The bun they use for their burger is very high quality. And their service is also top notch.

  • 5/5 Edwin P. 3 months ago on Google New
    I can have their burger everyday. The burger patties have that amazing smokey flavor and juicy. You guys should try this place out.

  • 5/5 Sibelle A. 4 months ago on Google
    Bite Me Grill and Burger Bar is by far my favourite restaraunt in the area! The food is absolutely delicious and the customer service is great!

  • 1/5 Marita 4 months ago on Google
    The food is below average and very disappointing. We ordered burgers, chicken schnitzel, wedges and chips. The chips were soggy, the schnitzel was dry and the burger patty had a strange taste to it. It’s quite sad as this place used to be SO good with the previous owners who had fresh delicious meals and amazing service. I have heard from other people too that the current owner is rude and very grumpy.

  • 1/5 Mehdio N. 1 year ago on Google
    Ordered two combos deals burger chips drink. Instead of getting what I ordered I got beef and didn’t they didn’t even pack my second burger. And instead of sorting Somthing out they just hang up the call

  • 5/5 Chris S. 1 year ago on Google
    Good burger, nice chips and the chicken wings were good too. My basic burger taste a little like the old school burgers from the fish n chips shops in the 90's. That's a good thing, it's just been improved with the brioche bun and better meat. The more gourmet burgers look very good but I'm a basic burger kinda guy. I think most would be happy with these

  • 5/5 Roberto A. 3 years ago on Google
    What awesome burgers. Wagyu is nice and tasty. But the best burgers are the Scotch fillet and Chicken fillet. Really yummy. Will try the "packs" next time.

  • 5/5 Benjamin H. 2 years ago on Google
    Can't recommend this place enough. Great prices and the food was 10/10. Our group had 3 different burgers and all loved them :) very happy to recommend them :)

  • 5/5 Joshua S. 1 year ago on Google
    First time going there, got a fully loaded chicken schnitzel and a fully loaded chicken fillet. The burgers were decently big, quite a meal. To top it all off, when I picked it up, they added a free chips too.

  • 5/5 Macarius Y. 1 year ago on Google
    Amazing Burger shop! The burgers taste great and everything i ordered was freshly made. Friendly staff as well and a wide range of options to choose from the menu.

  • 5/5 Anita Maree Van Der P. 2 years ago on Google
    Food was amazing! Old fashioned burgers with the lot with a modern spin. Great value and service with a smile. We will be back!

  • 4/5 Rae L. 1 year ago on Google
    Camembert Burger is pretty good

  • 5/5 David “Trixphotografix” T. 2 years ago on Google
    Bite Me Grill & Burger joint creates one of the best burgers in town nestled in the North Balwyn shops on high street, the Wagyu Beef is simply yumm, sensational not much more to be said, coupled with one of the best coffees in town from 3 doors down at Romeo's Cafe, lunch here is a dream.

  • 3/5 Roz S. 1 year ago on Google
    Reasonable taste, salad a little less fresh and crisp than I would like. Flexible and diverse menu.

  • 5/5 Shane T. 1 year ago on Google
    Best burgers my partner and I have had! Full of flavour! Just delicious!

  • 5/5 Joshua T. 1 year ago on Google
    Amazing Burgers, better than the new "burger joints" and really affordable too!

  • 5/5 Charles S. 1 year ago on Google
    I had a middle one with wagyu beef. It's really juicy, succulent and delicious.

  • 5/5 Jasjeet S. 1 year ago on Google
    Always cooked beautifully and the perfect mix of ingredients. Really delicious!

  • 1/5 Farnam F. 5 months ago on Google • 1 review
    Bite Me used to be my favorite burger shop, but the way he talked to me and his assistant drove me crazy and pissed me off. He is so rude. When I left the shop, I heard he yelled at his worker. I will never come back!!!! Absolutely pathetic customer service. Old owners were way better. This guy needs to retire because I don’t know how the hell he could see himself working in hospitality. Learn how to speak to people!!! A 10 year old brain in a 60 year old’s body.
    2 people found this review helpful 👍

  • 1/5 farnam f. 5 months ago on Google • 1 review
    Bite Me used to be my favorite burger shop, but the way he talked to me and his assistant drove me crazy and pissed me off. He is so rude. When I left the shop, I heard he yelled at his worker. I will never come back!!!! Absolutely pathetic customer service. Old owners were way better. This guy needs to retire because I don’t know how the hell he could see himself working in hospitality. Learn how to speak to people!!! A 10 year old brain in a 60 year old’s body.
    2 people found this review helpful 👍

  • 5/5 Ashma r. 6 months ago on Google • 1 review
    From Western suburb accidentally came across BITE ME - grill and burger bar through uber eats while i worked there. As a vegetarian the burgers both 'The veggie potato one' and 'lentil carrot burger' are of top notch. BEST BURGERS I EVER HAD - Hands down. just been there last weekend too.
    1 person found this review helpful 👍

  • 5/5 Rosalyn C. 3 weeks ago on Google • 1 review New
    Their burgers are nothing short of spectacular. Juicy, flavorful patties sandwiched between perfectly toasted buns – each bite is a taste of burger heaven.

  • 5/5 Bryce B. 1 month ago on Google • 1 review New
    Bite Me - Grill & Burger Bar offers scrumptious burgers with great flavor and pleasant service; a must-see for burger lovers!

  • 5/5 Calvin F. 1 month ago on Google • 1 review New
    With its delicious burgers and welcoming staff, Bite Me - Grill & Burger Bar has become my new go-to place for a filling American dinner.

  • 5/5 Justine G. 1 month ago on Google • 1 review New
    Their burgers are nothing short of spectacular. Juicy, flavorful patties sandwiched between perfectly toasted buns – each bite is a taste of burger heaven.

  • 5/5 Norman M. 1 month ago on Google • 1 review New
    Fantastic service paired with mouthwatering burgers - what more could you ask for? Bite Me has quickly become my go-to spot for a delicious meal with friends or family. Highly recommend!

  • 5/5 Candice P. 1 month ago on Google • 1 review New
    Absolutely delicious burgers! The flavors are spot-on, and the patties are juicy and cooked perfectly. Can't wait to come back for more!

  • 5/5 Sharlene F. 1 month ago on Google • 1 review New
    Absolutely love Bite Me - Grill & Burger Bar! The menu offers a delightful twist on American classics. The staff is friendly, and the service is top-notch. It's become my go-to spot for a delicious meal with friends.

  • 5/5 Arletta C. 2 months ago on Google • 1 review New
    I had a fantastic time dining at Bite Me - Grill & Burger Bar recently! The staff was very attentive and pleasant, and the ambiance was warm and inviting. ❤

  • 5/5 Glenna J. 3 months ago on Google • 2 reviews New
    Celebrated my birthday last week at Bite Me - Grill & Burger Bar with my friends. I loved their quick and friendly service.The place was a bit crowded but their food was exceptionally good. I would suggest try their food at least once , i bet you will love .


Call +61 3 9042 1477 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Vegetarian options
  • Accessibility
    • ✗ Assistive hearing loop
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating

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