1/5 Chantelle M. 1 year ago on Google
LEGIT
THE
WORST
DEGANIS
IVE
EVER
BEEN
TO!
From
the
service
to
the
food,
it
went
from
bad
to
worse.
Waited
over
an
hour
for
food
and
still
plates
came
out
incorrectly.
And
when
told
so,
the
wait
staff
acted
as
if
it’s
our
fault
because
we
were
a
larger
group
and
its
“a
lot”
If
you
can’t
handle
the
number
of
people
in
the
cafe
at
once,
then
don’t
book
so
many.
Understand
the
number
you
can
manage
and
go
from
there.
No
point
having
a
full
house
(which
it
isn’t
even
as
there
are
empty
tables
around)
if
you
cant
maintain
the
standard.
ADDED
AFTER
BUSINESS
RESPONSE:
Thank
you
for
your
response.
As
you
can
see
from
the
timing
of
the
above
review
-
this
review
was
placed
prior
to
payment
and
leaving
your
store.
While
we
appreciate
the
removed
meals
(due
to
being
burnt)
and
discount,
it
still
doesn’t
excuse
the
service
and
food
we
originally
received.
My
review
was
purely
based
on
that.
And
from
what
I
can
see
in
these
reviews,
we
are
not
the
only
people
who
have
felt
that
your
food
and
service
is
not
of
a
high
standard
so
please,
don’t
be
so
quick
to
respond
with
how
you
“fixed”
the
situation
and
maybe
instead
focus
on
how
you
can
stop
letting
it
happen
so
you
don’t
have
to
fix
anything.
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