Temelli Jewellery Eastland image

Temelli Jewellery Eastland

Jeweler

😠 I wish I could give zero stars. Very disappointed with the service at Temelli Eastland. My father and I obtained a quote to get a ring for my mother for their anniversary, we advised we needed it by x date and told the sales women a price we had in mind. She showed us a ring and told us it would $x... People often mention ring, Temelli, service, customer, wonderful,


Address

Shop 2074 Eastland Shopping Centre, 171 Maroondah Highway, Ringwood VIC 3134, Australia

Website

temelli.com.au

Contact

+61 3 9879 8459

Rating on Google Maps

4.70 (18 reviews)

Open on Google Maps

Working Hours

  • Saturday: 10 AM to 5 PM
  • Sunday: 10 AM to 5 PM
  • Monday: 10 AM to 5 PM
  • Tuesday: 10 AM to 5 PM
  • Wednesday: 10 AM to 5 PM
  • Thursday: 10 AM to 5 PM
  • Friday: 10 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: ring (20) Temelli (14) service (9) customer (6) wonderful (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lauren R. 2 years ago on Google
    I wish I could give zero stars. Very disappointed with the service at Temelli Eastland. My father and I obtained a quote to get a ring for my mother for their anniversary, we advised we needed it by x date and told the sales women a price we had in mind. She showed us a ring and told us it would $x and we said we’d come back that day after looking at a few other jewellers. Came back to her one hour later and was told that price doesn’t stand anymore and if we wanted the ring it would be more. We reluctantly agreed and paid a deposit, again being promised the ring would be ready in time for their anniversary weekend. Anniversary weekend comes around and sure enough, the ring is not ready. After the ring arrived, we discovered that the ring setting was very sharp and we were told it would be another $500 to rectify 😡 Not happy and will be taking future business elsewhere.
    8 people found this review helpful 👍

  • 5/5 Rita B. 5 years ago on Google • 228 reviews
    Yesterday I picked up my newly created halo ring that was made to my exact specifications and it is simply magnificent! I would like to commend James, Kerrie and the jeweller who made this possible! I am extremely impressed with the exemplary service I constantly receive in addition to the fine workmanship executed in creating my ring. This is the second ring that Temelli Jewellery has made for me and on both occasions every care was taken to create the design I wanted, whilst being meticulous down to finest detail. I highly recommend Temelli Jewellery to entrust your design needs and creation of a piece that will be unique to you! Good job, thank you and well done! I am very very impressed!
    1 person found this review helpful 👍

  • 5/5 ROBERT S. 3 years ago on Google • 95 reviews
    The girls at Eastlands Temelli's made me feel very comfortable and safe and showed me some unique designs that only Temelli's jewellers can do. For that special someone in my life. So if you you can make time you find something very special that only Temelli's can do for you. They don't just sell fine jewellery smile and memories that lasts a life time
    1 person found this review helpful 👍

  • 5/5 Laura S. 5 years ago on Google • 15 reviews
    Although we didn't purchase a ring from Temelli, we wanted to leave Kerri a review. Kerri was an absolute breath of fresh air in the daunting process of choosing an engagement ring. Kerri was extremely patient, caring and worked within our budget in a friendly and supportive way. We felt Kerri's passion for jewellery and her job shone through and we felt she delivered excellent customer service. Highly recommend!
    1 person found this review helpful 👍

  • 5/5 Tanya F. 2 years ago on Google
    Diamonds are a girl's best friend & Temelli is the matchmaker. They helped me select the perfect diamond ring. So patient & really know their stuff.
    1 person found this review helpful 👍

  • 5/5 Barun G. 2 months ago on Google • 20 reviews New
    I recently purchased a custom-made necklace from Temelli and I couldn't be happier with my experience. From start to finish, the process was seamless. I was impressed by the level of attention and care provided by the staff. They listened attentively to my ideas and preferences, and offered valuable insights to help refine my vision. Their expertise and passion for their craft were evident throughout the entire consultation process and truly sets them apart.

  • 5/5 Carolyn N. 4 years ago on Google • 4 reviews
    Absolutely love my engagement ring and wedding ring! Every single person we encountered at Temelli was so wonderful, but we worked with James in designing the rings and he was so friendly, helpful and understanding! Highly, highly recommend!

  • 5/5 Madi H. 6 months ago on Google • 4 reviews
    I visited Temelli Jewellery Eastland on 23/10/2023, in search of a bangle for my 21st present. I walked into Temelli and was greeted by the lovely Chris (sorry if thats not spelt correctly) and a bangle was brought out for me to try on (instant love!). This was such a wonderful start to the experience as the other stores I had visited did not all have this friendly helpful service. I wasnt 100% sure of whether to buy it then and there, Chris put it aside for me to decide on and come back if I wanted to buy it. I returned after deciding that I wanted the bangle & was greeted by the friendly Lisa who helped me finalise the purchase of my bangle. I am so appreciative of the wonderful customer service and help that I received from Chris & Lisa, and will be visiting Temelli Jewellery again. Thank you so much for such a wonderful experience & I love my rose gold bangle ❤️

  • 5/5 Gradient D. 4 years ago on Google
    We cannot recommend Kerrie and the team at Eastland more highly. Their service, friendliness and all round fun nature made our ring selection an absolute joy. My partner Alex and I will always remember the special time we had with the team. Thanks again guys! :)

  • 5/5 joanna M. 3 years ago on Google
    Absolutely in love with my custom made engagement ring 💍! What I imagined James Brought to life!!! Thank you very much!!!!

  • 5/5 Lisa 5 years ago on Google
    Temelli Ringwood provided us with excellent customer service. We were nervous about getting something custom-made, but John's communication helped us to feel at ease with the process. We were impressed by the outstanding workmanship, beautiful quality and fine details achieved in the end result. The ring was made locally in Melbourne. It's obvious that the team take a lot of pride in their work. Thank you!

  • 4/5 Kimberley 5 years ago on Google
    Lovely staff who are very helpful and friendly. I went in for a new watch band for my watch which had to be ordered. They were very helpful guiding me through the various bands etc.

  • 5/5 Allison N. 2 years ago on Google
    Thank you Kristin for your knowledge, incredible customer service & for making my dream rings a reality.

  • 5/5 Roslyn C. 1 year ago on Google • 3 reviews
    I would like to thank James for his patience and genuine care while helping me redesign my engagement ring of 44yrs. I am so happy with the end result as it is beautiful and just what I had hoped for. Having been a Temelli customer for over 20 years I have always experienced genuine interest and caring customer service from the whole Temelli family and Temelli staff.

  • 5/5 Lisa M. 8 months ago on Google • 3 reviews
    Thank you Lisa, for organising the resizing of my mum’s wedding ring so I could wear it on the day of her funeral. You went above and beyond to ensure that it was ready at short notice. It meant so much to me. What a wonderful, caring person you are, and I know you are a part of a wonderful team. Thanks to all.


Call +61 3 9879 8459 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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