My Brivis central heating unit failed last Friday. I thought I would get Brivis to fix it, but had to wait until Monday for their call centre to open. When I got through, I was told that someone would contact me in 24 to 48 hours to book a service appointment. After freezing through the weekend, I decided not to wait and started contacting local plumbing businesses. Some did not answer and one was busy for 3 weeks, but Brendan said he could be there the next day. Skipping ahead, the heater was replaced on the only day of the week without rain (part of the roof had to be removed to get the unit in). Now the house is warm again. In case you were wondering, the Brivis unit was 15 years old. Two faults were discovered that could have been repaired, but I took the advice I was given and agreed to a replacement. I looked inside the old unit, which was then in the back of a truck. It had a split heater tube with lots of black marks around the split. In other words, repairs would have been a waste of money. Brendan answered the phone every time I called. This is not faint praise. The team were well mannered and did a good job. After the heater was replaced, a Brivis agent finally called me. Not good enough. Summary Brivis deserves zero stars. I really wonder how they stay in business. South East Plumbing and Electrical provided exemplary service and get 5 stars.

Fantastic team - professional and efficient. Would highly recommend Brendan and his team. Thanks so much, we’re very happy with the job.

Brendan was great. Able to fit me in on short notice and so easy to deal with. Would definitely recommend to others.

Fast response, diagnosed quickly and repaired same day. Reasonable price was a bonus.

Easiest company I have dealt with, prompt and reliable got in got the job done, went over and above in doing my leaking shower taps and replacing my gas stove top highly recommended plus affordable thanks team

Brendan and Steve came to assess the problem with our split system air con. Diagnosis was that the system needed replacing. This was done,remarkably quickly and excellent customer skills. I was impressed with both of these young men. I can not recommend them highly enough. 👍👍👍

Brenda and his team of South East Plumbing performed Complete guttering , down pipe removal and installation of new colourbond product to entire house . Also Complete removal of entire Ducted heating system and replacement with new system and ducting I found Brendan and his team to be extremely professional in every way from time of contact to giving quote , to starting job and completing . They were here when they said they would be and both jobs were done in two days . Communication was excellent and very friendly Reliable , tidy and also a great guy to chat with . South East Plumbing was given to me on a recommendation and I will have no hesitation to recommend them to others Thanks Brendan and all your guys

Brendan and the team at South East Plumbing are responsive, professional and experts in their field. We had an issue which needed fixing quickly and which required 100% on time satisfaction. Not only were they competitive pricewise, they provide exceptional value and service. Understanding the situation, they went above and beyond to ensure all our requirements were fully met and their post installation communication and service is second to none. I would have no hesitation in recommending S.E.P& E to anyone.

Phoned Brendan early afternoon with blocked drains and Steve arrived first thing the next day. All fixed promptly and would have no hesitation in recommending their services. Thankyou for making it so easy. John Robinson.

Brendan, Steve and the team were great from start to finish. They were very friendly and able to communicate the issues with our storm water drain well. Would recommend!

Brendan & his team installed our ducted heating and replacement of our air-conditioning ducts, they were Punctual, Professional,Polite and Respectful of our home, ensuring any materials were removed and the house left spotless vacuuming areas after installation. I would highly recommend this team.

Brendan and the boys arrived on time to give a replacement quote for our central heating which was very competitive with others I had obtained. Brendan said they could remove and replace the old unit today. The whole job was completed very professionally and quickly. The new heater is excellant. Thank you South East Plumbing you can be proud of your staff. Well done.

Darren arrived when he said he would and quickly diagnosed the problem. The invoice amount was fair. I would use them again.