I got up set because I got a massage that my car was due for service but when I got the I was told stories

It's such a pleasure dealing with Hyundai Hatfield. From reception right through to the MD. Honest and professional. Customer service seems to be at the top of their priority list.

I am disappointed for buying a car from this dealer. two weeks later i complained about brake pads and I was told everything was fine and good, two months later , i came back and am told i need to buy both back and front brake pads and whippers. honesty is key, we do trust what dealers tell us. the dishonesty i got from this dealership is disappointing and disgusting. .

Took a vehicle in on a Monday and only received it back the following Monday. I'm no mechanic, but not sure if it took long to get the parts for the vehicle or if they just slow in general. The staff is very friendly and helpful. They also have coffee which is a big plus. It's neat and tidy and the store is easily accessible.

Mxm. I came around 7:30 in the morning to service my car and now is 15:30 but the job still not done. However this my second and last time here. Time is important and valuable. Moving out is better than stories.

I took my Senta FE (it just clocked 30k kms) in for a mechanical issue, the service I am receiving from the dealership is appauling! They don't update you on the progress, I need to make calls myself to get updates. The worst part is they told me their technicians can't fix what is wrong with it, no time frame as to when I can possibly get my car back. I use my car to take my kids to school and use it for work, I have requested them to loan me a car as I am stuck, they can't help me on that either. I regret leaving BMW for Hyundai, they never let me be immobile while they worked on my car. I am definitely leaving Hyundai, so not happy with their after sales service:(

Good dearship, but management don't consider workers

Amazing service. Very friendly staff.

I'd like to compliment one of your employees, Leonard Cartwright, for the excellent service he provided. I have always been pleased with the service I receive at your branch. However, Mr. Cartwright's professionalism and ability to suit my needs in choosing a car, exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Hyundai for years to come.

Friendly dedicated staff, helpful and always smiling

The communication about your car here is terrible. They never call back when you call them to try to get information on the state of your car, they do not communicate how they work so you know what to expect, and when waiting for parts they do not tell you when the parts are in, you have to call them and ask them if the parts have arrived, even though you've already paid for them. When you book a time to come in, and you bring the car in on that day, they will tell you they are fully booked. Very irresponsible and unprofessional.

Best place to buy a new or used car. Ask for Jacques

Loved their price on service kit. And service was quick.

Hyundai Hatfield NEVER disappoints. It's absolutely 💯 % the best. The customer service is great. The service consultants and Receptionists are SUPER. Been servicing our vehicles there for a long while now and we have peace of mind and assurance when we take our cars in and when we drive!! Big up to Raymond, he explains everything in detail after each car service is done. #HappyHyundaiHatfieldCustomers❤

I've waited over an hour to be contacted. I finally decided to call back, and I was transferred to a consultant with no response. I was put on hold for over 2 minutes. This branch has never rendered bad service. However, today, it's the worst day. The receptionist didn't even apologize for the long, unpleasant wait. She wanted to transfer me to the manager?

My experience was incredibly great 👍 👌 William Sathekge gave me an excellent service. By far thee best salesman. He delivered exactly what I had asked for and even better. As a result my friend was impressed and also got assisted by him. We're happy with our cars.

Amazing experience and service and all thanx to this incredible Man by the name of William. I will definitely call again ✨️✨️✨️✨️✨️

Wow!!! Amazing experience. Found vehicle on the internet and was in our driveway in 24hrs. Abey is an amazing salesman and person, he went out of his way to accommodate the sale above and beyond any other salesman i have had dealings with. Keep up the great work and you are my go to guy for a vehicle.

I am happy with my new car and the experience was excellent. I am happy with the service and help from Mr William Sathekge. I can't wait to add some kilos to my new ride💃💃💃💃😁😁😁

Getting their is quite a difficulty but once I am there the staff more than make up for it. I am proudly a Hyundai fan and this branch keeps my wheels and turning and my face smiling.

The best experience... my previous experience was excellent when i bought my i20 and now my venue... William Sathekge is an amazing salesman 👌🏼👌🏼his work is thorough and he's very patient🎉🎉id say for his work he deserves "Salesman of the month... a year even" Dankie thata🎉🎊

ℍ𝕦𝕟𝕕𝕒𝕚 𝕒𝕥 𝕚𝕥𝕤 𝕓𝕖𝕤𝕥, 𝕚 𝕒𝕝𝕨𝕒𝕪𝕤 𝕤𝕖𝕣𝕧𝕚𝕔𝕖 𝕙𝕖𝕣𝕖 𝕥𝕙𝕖𝕧𝕖 𝕟𝕖𝕧𝕖𝕣 𝕝𝕖𝕥 𝕞𝕖 𝕕𝕠𝕨𝕟

Ai, poor service I always go the thinking they improved but ai!! They'll drop you off when you take your car in for service and not collect you ai!!

Didn't find the car I was looking for though. Hopefully salesman will keep his promise and call me back

Great friendly customer service and team

Best place where you can get a good service. The guy by name of William his the best 👌

Went there to replace my key remote batteries. The people at spares showed me how to op n the remote and replace the battery. Very friendly and helpful staff.

Communication with clients regarding fetching license disc's from Hyundai Hatfield is horrid. Their lack of communication cost me MANY fines AND a mugging at the traffic department for which I won't be reimbursed. Ridiculous.