Much improved after the makeover. Still lacking in natural light, but they can't do much about it. Now they just need to keep it looking nice. Only issue was the member of staff only offered medium or large drinks. Obviously trying to upsell from regular!

Worst Costa I've ever visited. Awful. Staff didn't have a clue. One poor older staff member seemed like she carried the rest and looked totally fed up. Cold coffee, drinks mixed up , wrong food. A comedy of errors. Won't bother again, especially with so many independent coffee shops to choose from..

Worst Costa I've ever been in. Ordered a hot chocolate, asked both ladies if they could call me up when it was ready as I had luggage. 20 minutes went by, nothing. Went up to the counter and the man making drinks was friendly and apologetic, obviously hadn't been told to even make my drink. Both ladies at the till were useless and unfriendly and just about gave me a refund. It all seemed to be a mess and I was very unimpressed.

The staff here is very friendly and kind. I am a regular customer here and I would recommend it for sure! I had a flat white the other day and it’s was so damn good. Worth visiting

Disgusting toilets, even the kitchen looks gross. My rule is not to eat somewhere that has a gross toilet.. so took a look at the kitchen area.. yup won’t eat here

Horrible experience. Whoever the owners are, left their two employees, one on their first day it seemed and the other a very kind girl who was doing everything as well as dealing with customer complaints. Her name is Yasho, she was incredible and so apologetic, she tried to resolve every situation but unfortunately being on her own that was absolutely impossible. As for the other girl she was very polite and apologised for the delay on the till but she should not be put on till without proper supervision or training. I work at Starbucks and I thought the service was absolutely disgraceful. The two owners then came out and started helping as if nothing happened and there weren’t a queue of unhappy customers. This costa is horrific and I will never go here again. Also THEY TAKE MISTAKES OUT OF THE EMPLOYEES PAYCHECK. Maybe if you actually were present on shift to help these two lovely girls there would be any mistakes.

I really like Costa. The food: Food here is quite delicious for quick meals. The sandwiches are very good. I had both a cold sandwich and a hot sandwich and both were very tasty. The Staff: Staff were very sweet and helpful. The Coffee: Coffee was better than Starbucks for sure. It was bold in taste and not too acidic. The Tea: The tea here is very fresh and tasty.

No paper or soap: Dirty toilets: told by batista in charge there was no fresh soap/paper replacement in the building: What do the staff use to clean their hands? Potential hub for spreading diseases? Long queue: tetchy staff: poorly served drinks - NEEDS IMPROVEMENT!