Interior View of Institut de Beauté GLADSTONE, Douala

Institut de Beauté GLADSTONE, Douala

Bar Beauty salon Nail salon Unisex hairdresser Spa Massage spa Facial spa Skin care clinic Waxing hair removal service Eyebrow bar Hammam

👍👍 Gladstone is literally good! They have an amazing staff and the customer service is impeccable. I did the wax. Mme Linda did a great job. I am so glad I found this place. I’m definitely returning for more Spa treats People often mention service, staff, recommend, hair, great, experience, pedicure, customer,


Address

391 Rue Tokoto, Douala, Cameroon

Contact

+237 6 77 95 38 93

Rating on Google Maps

4.80
(4641K reviews)


Working Hours

  • Wednesday: 9:30 AM to 8 PM
  • Thursday: 9:30 AM to 8 PM
  • Friday: 9:30 AM to 8 PM
  • Saturday: 9:30 AM to 8 PM
  • Sunday: 9:30 AM to 8 PM
  • Monday: 9:30 AM to 8 PM
  • Tuesday: 9:30 AM to 8 PM

Visitor Reviews


Frequently mentioned in reviews: service (12) staff (11) recommend (9) hair (9) great (6) experience (6) pedicure (6) customer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 C P. 3 years ago on Google • 7 reviews
    This is My favourite nail salon 💯. The place is clean , their products are authentic and the workers are professional and friendly. The receptionist is very polite and welcoming as well . If you ever want to do your nails , I’ll recommend you go there and my favorite nail technician is Didier. He does a really great job and I love that he always proposes ideas I can do on my nails , since I usually don’t know what design to do. My last nails lasted a whole month that’s how good their nail products and technicians are.
    1 person found this review helpful 👍

  • 5/5 Ediebah R. 1 year ago on Google
    Amazing service with exceptional results. Will definitely become a regular. Thanks Hopson for my wonderful nails 🤩
    1 person found this review helpful 👍

  • 5/5 Tatiana S. 8 months ago on Google • 133 reviews
    I really had a great experience! The staff were amazing!! From the security guard to the reception to the nail tech!! Hopi did an amazing job on manicure and Josiane on my pedicure!! I was very impressed by the attentiveness of the front counter. The young lady came to ask me what I wanted to drink and brought a bottle of water while I was doing my hands. I then proceeded downstairs for my pedicure and was asked again if I needed something else to drink, 100% great service! Do use the massage chair while doing your pedicure. I didn't know until a few minutes when I was done. It could have been mentioned. I did think a regular polish pedicure for 10,000 FCFA was a bit much and 20,000 FCFA for a filling. I like to try different places when I travel and that's what I did.

  • 5/5 Sandrine M. 7 months ago on Google • 5 reviews
    I had an amazing experience. The customer service is spectacular. I had a body scrub and facial. Will definitely recommend. I will be returning for a full spa day for everything.

  • 5/5 Maxi M. 5 months ago on Google • 4 reviews
    I had a great experience with my massage. Clean space, courteous, and I was a walk in appointment.

  • 5/5 Blandine F. 3 months ago on Google • 3 reviews New
    J ai vraiment apprecié le profesionalistime des employer je vous conseild'y visiter

  • 5/5 Evelyn L. 1 year ago on Google
    Best stylist. Met Henry who did my hair. Coming from the United States l was hesitant to trust someone with my hair. But l wss more than happy when my hair was done. Will definitely be back each time l visit Douala.

  • 5/5 Lum Gladys N. 1 year ago on Google
    All the staff are so welcoming with smiles in their faces. My hairdresser Ines was very approachable and made me feel at ease throughout my experience

  • 5/5 Harshad R. 1 year ago on Google
    Feel relaxed in massage... Feeling better in my back pain

  • 5/5 Baisin B. 1 year ago on Google
    I came here for a hair texturiser. The staff were very professional. The receptionist was very helpful and welcoming. I was seen though I arrived about 30mins late due to the heavy rains. I enjoyed a complimentary cup of tea which was most appreciated. The staff were fastidious and the environment was very clean and serene. Highly recommend and would use them again. Worth every Franc CFA.

  • 5/5 Linda R. 1 year ago on Google
    Lovely staff members who care a lot about your hair. I totally recommend!

  • 5/5 Sara C. 1 year ago on Google
    I needed a quick wash and I highly recommend. Nice quality service for B3 curly hair (not super curly)

  • 5/5 Alice E. 1 year ago on Google
    I had a very nice experience at the center. Very nice staff, professional, agreable, smiling and very caring. I'll recommend.

  • 5/5 camilla J. 1 year ago on Google
    I have been a client of Gladstone for so many years. I practically do everything that has to do with self care there (hair, nails, facials, gommage, Hammam etc). Gladstone is hands down the best beauty spot in Douala and their customer service is impeccable. Thank you Gladstone for always treating your clients with so much care & love, and above all, giving us the best service ever 👍🏾

  • 5/5 glitter 1. 1 year ago on Google
    Excellent customer service! From the receptionist on the phone to the staff. It did not feel like my first time visiting there. I strongly recommend.

  • 4/5 Lawrence B. 1 year ago on Google
    Nice place, the girls are very welcoming Diane, Josiane, Merveille, Ines, Dj Gi. Keep it up. Customers needs to be more polite.

  • 5/5 William D. 1 year ago on Google
    Neat and very good customer service! Glad to find a place where men feel safe for grooming. I had a facial treatment with Acids, very satisfying and the owner did a great job. Will be here for every stay in DLA 👌🏾

  • 5/5 Ashley H. 1 year ago on Google
    I had the most wonderful experience at the Institute de Beauté! I got a pedicure and a wax and the staff went out of their way to ensure I had the best time. My son (1 year) had to sit with me for most of my pedicure and my esthetician was so patient. My wax was fast and thorough. I will definitely be returning for all my beauty needs!

  • 5/5 magdaline a. 11 months ago on Google • 2 reviews
    Gladstone is literally good! They have an amazing staff and the customer service is impeccable. I did the wax. Mme Linda did a great job. I am so glad I found this place. I’m definitely returning for more Spa treats
    1 person found this review helpful 👍

  • 5/5 SAN V. 11 months ago on Google • 1 review
    This place is literally the best! The staff is amazing and the customer service is impeccable. I did the steam room (hamam), facial and wax. Mme Ngonga the manager is excellent at her work and Linda is the best for waxing, especially first-time waxers. Sylvie did an excellent job with the facial and I am so glad I found this place. I will definitely returning.
    1 person found this review helpful 👍

  • 5/5 Vanelle P. 4 months ago on Google • 1 review
    Je suis amplement satisfaite des services de Gladstone… la prestation est rapide et soignée ✨

  • 5/5 MBOYE 3 months ago on Google • 2 reviews New
    Rien à dire pour ma pédicure, manucure et franchement permanent. Benitho, Marie et Esther ont assuré

  • 5/5 Nourhane L. 4 months ago on Google • 1 review
    Une place impeccable pour les femmes propres et les produits sont de qualités même les techniciennes sont accueillantes et aimables.

  • 5/5 [email protected] Rod R. 3 months ago on Google • 1 review New
    Très très satisfait du service. Professionnel hautement qualifié et accueil très chaleureux. Je reviendrai!

  • 5/5 Contact S. 3 months ago on Google • 1 review New
    Épilation , service impeccable 👌🏿👌🏿👌🏿👌🏿👌🏿

  • 5/5 Sylvanie S. 3 months ago on Google • 1 review New
    J’ai bien été satisfaite par les soins et le personnel est très accueillant

  • 5/5 Feng J. 3 months ago on Google • 1 review New
    Wow, Am for stratified with their Hamam . For real this will be my monthly routine 😌

  • 5/5 Brise Rhonda Mbialeu T. 7 months ago on Google • 2 reviews
    The staff were respectful, Jodette did my hair in a timely manner and it was quite nice too.

  • 5/5 Ngakeu A. 7 months ago on Google • 1 review
    They are very professional and welcoming . Both women and men could find satisfaction à special shout out to the manager for a job well done .

  • 5/5 Willy B. 3 months ago on Google • 1 review New
    Christelle was very professionnel and she really took good care of my hands and feet. She did her job very well so i recommend Christelle for pédicure and manicure.

  • 5/5 Joyce M. 5 months ago on Google • 1 review
    Warm welcome! Cozy environment. Great and professional Services to my needs. The stylist gave me advices and options depending on my hair type. Very much appreciated. I highly recommend this beauty institute.


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