Justin Smith was very professional and friendly. I would highly recommend using him when looking for a new policy.

Mike gave clear and precise information pertaining to my new and old policies. He also provided easy to understand answers to all of my questions. His exceptional product knowledge has given me a greater confidence in the policy choices I’ve made.

I don’t know much about Mike but his office workers are fantastic! Give them all a raise. 5 Star , consistent over the years.

When I called the other day I spoke with Preston. He did an awesome job at explaining everything to me. Very impressed and highly recommend speaking with him.

Mike was very helpful over the phone, and helped me find the right plan for me!

Justin Smith is amazing!! Such a great communicator and everything you would want from an agent. Made the process so easy and he was very kind and patient! Would highly recommend Justin to be your agent!

I worked with Justin recently and would highly recommend! Very professional and knowledgeable. I am happy with our recent switch.

They are always there to help, they answer any questions you might have, explain anything you don’t understand. It’s a great group people who treat you with kindness each and every time you need them. I recommend this State Farm insurance office to anyone looking for great service and price. 10 stars. 🇺🇸

Justin Smith was professional and knowledgeable. He made the process very easy! Highly recommend!

Mike has been able to handle situations for me under a bit of pressure from me. Handled everything properly. I appreciate the work Mike has personally put into my accounts.

My wife was driving on a narrow road and sign posts were close to the edge and scraped the side of the car when she accidentally when off the road including taking the passenger mirror off the car. It was very upsetting to her because she just heard the load noise of the crash not realizing what just happened. She was driving to a medical appointment which ordinarily I would take her but I work afternoons and she had an afternoon appointment. Despite this bad thing happening, Mike Haight and his team at his State Farm Agency made it all better. We have been with them for years and cannot say enough as to what a Good Neighbor they are. Mary Beth is exceptional in explaining insurance and providing excellent and friendly service. I have been driving for over 50 years and I believe that this is the best agency I have ever worked with and I highly recommend them.

Love this agency! Not only can the rates not be beat, but they are super quick to respond to any question, and when I called in to let them know my horse bumped her rear end into my vehicle, the minute I had an estimate, they were cutting me a check to get it fixed!

As always Mike and his office staff were right on top of things and helped me through every aspect of my new situation. They never let me down.

Mr. Haight I just wanted to reach out to you and tell you how awesome Stephen Covert has been with me getting a quote. He’s been really good to talk with and explained everything to the T for me. Not only because your rate was good but I wanted insurance through your office strictly because of him. You have a great employee on your hands and very easy to understand on the phone. Thank you

Stephan C provided the best interaction I have ever had in dealing with insurance. I was looking at switching he was thorough, up front and transparent about everything, personable, and followed up with everything he said he would. He worked with me in making sure my coverage was comparable and understood how busy life was. Being able to get everything taken care of with no pressure from him while still looking out for what's best for me was extremely refreshing. I'd highly recommend him to anyone even looking around for other insurance options.

Courtney and Mike have been fantastic. They were referred to me by another person that used them for all their insurances. I contacted when we needed help to find a new insurance company. They were exceptionally fast, thorough and even helped to lower all of our insurance policies. Looking forward to working with them long term.

Steven culvert was a very nice young man to talk to. He followed up with me on two occasions to compare rates with my former company and was able to obtain my business. We are planning to retire in a couple of years and it's nice to have a better rate.

On 3 separate occasions, my insurance doubled with no explanation or notice. When my daughter had a small collision claim, they automatically attached her record to the most expensive vehicle. When we changed insurance companies for her, I told the agency to assign my son to his 2016 Mazda. 3 months later they assigned him to the most expense vehicle on my policy and said I owed 3 months back pay for their mistake. When I called to talk with the main agent, he was too busy to talk. I left a message and was assured that he would call me. That was over 2 months ago and he still hasn’t returned my call.

Stephen and Preston have been amazing and done great! They helped me out with my Renters and Auto insurance! I greatly appreciate them a lot! Thank you for all you do!

STEVEN NEEDS A RAISE! first review ive ever left. Most helpful online service ive ever had. Cant wait to call again and speak to steven. Right to the point and simplified. layed all of my options out for me. couldnt have had a better experience. 5 stars.

I have a very busy schedule which doesn't allow me much time to spend speaking with someone on the phone. Steve one of the representatives under Mike Haight was able to work with me and correspond almost completely through email. We also have an imported vehicle from Japan and was able to get much better coverage through them then anyone else. thank you for excellent customer service and patience.

Mike Haight and his staff are one of the most friendly offices I have dealt with. They are located in Wentzville Missouri which is close to my home. I have several life policies with them. I am so glad they explained the importance of having them for my daughters. I feel confident Mike and his office are looking out for what's in my best interest. I know they are always there for me with any questions I may have. Laura O'Toole

Mike and Brenda are very good about explaining everything about the Insurance you are looking into. We have insured both cars, our home, a Medicare supplement for my wife plus we have a retirement fund, which Mike explained in detail. The wife and I would strongly recommend that you at least give them a try for your insurance needs. Pete and Barbara Kachulis

I have my business insurance through Mike Haights office in Wentzville, MO and have been extremely pleased! As a busy business owner Mike's office provides me not only with the best coverage for my business but also peace of mind that they are on top of my of all my insurance needs!

Shouldn't of gotten rid of Wendy jet

I found that my home was not as insured as I thought it was and if I bust the pipe I could lose thousand. That vamp'd us shopping around for something we can depend on. We are a retired couple with fixed income and could not afford out-of-pocket expenses for something that should be insured.

Everyone is friendly and knowledgeable.

Had state farm for over 21 years. Moved to Missouri and switch to mike haight. I called the 1 800 number to ask questions and files were claimed without my knowledge. They falsified information saying an adjuster came out when they did not. I went in to the office and Mike Haight was not available and I talked with receptionist about the situation . Mike Haight decided to drop us from our homeowners based on the false claims and would not reconsider when we told them truth. Now we are screwed because of him . 21 years state farm customer flused down the drain. 8/25/2020

Very friendly service in person and phone or internet.

State Farm is not the company they once were, they are more interested in doing things quick rather than standing behind their insured and doing things right, agents are a thing of the past, they collect their commission and when you have a problem you never hear from them, when I was at the office and let the staff member know I was dissatisfied the agent didn’t even come out to address the issue, sounded like he was busy selling life insurance on the phone. Pathetic. If I could give State Farm negative stars I would.

Mike Haight of the Wentzville, Mo State Farm Office and his great office team helped us move our Home, Auto, Boat & Personal Liability policies to State Farm last year. It was a very easy process as well as they saved us a ton of money. His friendly team has then dealt with multiple car changes for our family, all very stress free for us and ensured we had our temp ID cards the day of the changes. It is a great office to work with and a team we definitely trust with our multiple coverage's. You need to give them a try!

Cannot say enough about Mike Haight and his team. Our son hit a deer traveling out of state. State Farm claims was telling us it would be a minimum of 5 days before they could get an adjuster to look at it. The team at Mike's office called State Farm and got the adjuster there within hours of our call. Then Mike called State Farm and helped negotiate the claim on our behalf. Our family has been State Farm customers for 34 years --- there is a reason and this is the perfect example. Thank you!

I just want to briefly state how great Mike and his agency are to their customers. To the knowledge and background of policy and claim handling experience he is by far one of the elite. I have run into hundreds of agents being in the field I am in during the course of the last 17 years and rarely find one with the knowledge, skills, and professionalism as this office. You all do a great job each and every day and felt you all needed to hear the positive feedback I am getting from your customers daily. Keep up the good work! Rob Going Green Restoration

My family and I have been with Mike and his team for over 15 years and we've had a lot of unexpected events occur from vehicles to the home, and they were right there to help pick up the pieces, can't thank Mike enough for what he did for my mother and myself when my brother passed away. A truly kind and compassionate group of people that will go out of their way to make sure you can regain stability and peace of mind. I appreciate them and couldn't imagine turning to any other company when life gets rocky.

Mike and his team are always accessible and prompt when servicing our account. I would recommend them for all your insurance needs.

Courtney helped me to maximize my policies without hurting my budget! The transition from my old insurance to State Farm was seamless.

Courtney is a a pleasure to work with. She is extremely responsive and always willing to help.

I have been with State Farm for many, many years and they cover my home, car and boat. I have never had a single claim, until last week. I live in a small neighborhood, and I estimate that at least 70% of them have also filed a claim for hail damage to their roof. As I look out my window I see my neighbors with new roofing supplies on their roof, ready to go after a swift and efficient claim to the competing company, Safeco. I had a roofing company come out to look at my roof. I went up on the roof with them and saw that there were many impacts. The roofer told me that it was fairly extensive. Since the hail damage, there has also been a leak that was affecting the living room. My claim to State Farm however, was denied. The claims adjuster went over her findings, but seemed a little rushed, as she told me that she was heading back home to have wine with her neighbors. It was a beautiful Friday afternoon, but really? That was more important than taking time for a customer with a loss? In all of these years, I have talked to my agent ONCE... Once! That was while signing me up for the State Farm policy. Since then, there has been nothing. After my claim was denied, I received a call from the agent’s office. I thought “great! He is finally getting around to speak with me.” But no, that was an office member, who was very nice and listened to my concerns. He told me that he would speak to Mr. H. The next morning and have him give me a call. I got that call the next morning from the same person. He said he did in fact speak with my agent Mr. H. And that he simply referred me to the claims adjuster. This felt like a slap in the face. He offered to have the agent contact me, but I declined - Why bother? This staff member should not have to - The agent should be there for his customers. I have no idea what I have an agent for, and this leaves me with a terrible impression of the company. In fact, the roofer told me that State Farm typically turns down 90% of the claims for this kind of thing. This is extremely disappointing. Given all of this, I am very concerned that State Farm would not be there for me, should there be a loss (I sure hope not) in the future with the home, boat or car. I will contacting their corporate office to let them know about this experience, as well as ripoffreports.com. Since State Farm was not here for my loss, I will be going to another company such as Safeco, who stood by their customer during a loss.

Preston Mann was very personable, professional, and was very helpful in explaining the coverages State Farm offered.

Always great support on any questions I have with my auto insurance and homeowners insurance, and they have helped ensure I have the coverage I need.