I love Oberweis ice cream! You can taste the richness and high quality ingredients they use. Their “buy 3, get 1 free” pints deal is dangerously good ($6/pint). This time around, I got four pints of my favorite flavors – peanut butter chocolate, cookies & cream, mint chip, and coffee. I was tempted by the sweet lemon blackberry flavor too. This location is efficient, well-maintained, and full of friendly staff who are willing to help. When the flavors I wanted were out of stock, they went into the back to grab fresh pints without being prompted. There is also a convenient drive-through location if needed. I will be back the moment I finish my four pints of ice cream 😊

Oberweis ice cream, for me, is synonymous with value. When it comes to ice cream shops, Oberweis truly stands out as a place where you get more bang for your buck. Their generous servings are not only delicious but also an excellent value for the price you pay. If you're an ice cream enthusiast looking for a satisfying treat that won't break the bank, this is the place to be. However, it's worth noting that the staff at Oberweis falls into the "moderately helpful" category. While they may not go above and beyond to make your experience exceptional, they do an adequate job of serving customers. A bit more friendliness and engagement from the staff would elevate the overall experience, but it doesn't take away from the main attraction—the ice cream. In terms of ambiance, Oberweis leans toward a somewhat retro, if not slightly bland, atmosphere. The decor might not be as exciting or modern as some other ice cream shops, but it does have a certain nostalgic charm. It's reminiscent of the classic ice cream parlors of days gone by, which can be appealing to those who appreciate a touch of nostalgia with their sweet treat. In conclusion, if you're primarily in search of fantastic ice cream without burning a hole in your wallet, Oberweis is a fantastic choice. While the staff's helpfulness and the atmosphere could use a bit of a boost, the value and flavor of their ice cream make it a go-to destination for a tasty, affordable indulgence.

Only the drive thru is open due to lack of skilled staff. Apparently Andy's Ice cream has hired the all the good employees.

Empty glasses because the Dessert was so Great. My girlfriend and i recently visited here she ordered a lava cake and unfortunately didn't like the taste was so Heavy and with the her being pregnant asked for a switch to a regular chocolate sunday. Was Extremely busy tonight yet Kristen (Manager Burger Side?) was Fantastic within a couple minutes she exchanged it quick and Provided a Refund being an avid customer was a great feeling . Highly Recommend! Thank you once again for another Delicious Desert!

I never thought it would be possible to hate an Oberweis location, but I've had nothing but problems with this Roosevelt Road, GE location. I've tried going through the drive thru and the kid mocked me through the intercom as he apparently couldn't understand what I was saying. Another clerk interrupted his mocking and explained that she understood me perfectly. The next time I went in to avoid the intercom problem and they lost my order. I gave them one last chance today and received a milk shake that was as runny as milk. I am done with this location.

The order was mixed up, and the ice cream is… quite overpriced. Creamy and yummy! But also a bit stiff and definitely not a lot of ice cream in general. We wanted to pop by because Oberweis stretches generations in our group, but it wasn’t as good as a Portillos Strawberry Shortcake (I assume) or a Cookout shake (of basically any reality). Wouldn’t go again. But thanks for the experience.

My recent visit to Oberweis Ice Cream & Deli left me quite disappointed with the service provided. The employees, who appeared to be kids, showed a lack of acknowledgment towards us as customers. I had to resort to loudly exclaiming, "ANYBODY HOME," just to grab their attention. Eventually, a reluctant individual came forward to serve us. Despite it being an hour before closing time, it seemed like they couldn't care less about who was coming in. Overall, the service experience at Oberweis Ice Cream & Deli was far from satisfactory. The lack of attentiveness and indifference from the staff towards customers left a negative impression.

Nice place! Little expensive but that's given beforehand considering the brand and the quality they provide. You get what you pay for!! It's an exclusive restaurant that's aimed at the more middle class to high range citizens, but it's also good for a night out once every few months. Reasonably priced, but not too cheap either!

Amazing Ice Cream experience last night! I came with my whole family in tow, in particular my five year old son very much enjoyed his peanut butter waffle bowl sundae. The nice young lady who took our order, “Elsa” on her name tag, gave a cheerful smile and greeting when we ordered our food. When my sundae accidentally had pecans on it another kind fellow, “AJ” on his name tag, happily took back the sundae and made a new one as originally requested! Great place! Great people!

Went through the drive thru about 20 minutes ago and the lady who takes orders was so rude. Please hire people with some enthusiasm or at least some kindness, you don’t wanna go back when you deal with an attitude just for making an order.

We were just stuck in the drive thru for 50 minutes and couldn't get out of line... I wouldn't come here if you have anywhere to be afterward. Unfortunately this isn't the first issue we have had here. I ordered a pineapple shake once and was given a strawberry shake (it was visibly a pink shake) when I kindly told the employee that it was wrong she gave me nothing but attitude and insisted that it was pineapple without even looking at it. On another occasion I ordered ice cream in a waffle bowl and was told they were out... there were waffles bowls sitting right behind the counter. Numerous other times we came to get ice cream and the drive thru was closed long before the closing time. Unfortunately we won't be back again, which is a bummer because we love Oberweis ice cream!

if you haven't been here you are missing out. between the ice cream and the cooler with raspberry lemonade you will not be disappointed. the whole milk we had to get for my daughter was so good. you could taste the difference and how creamy and silky it is. I wish we had one closer to us. worth every penny!

I went out with my husband for an ice cream afternoon (6:20pm at Glen Ellyn Oberweis drivethru) and ended up receiving the worse treatment possible. A moody employee was annoyed by having more than one customer ordering in through the window and rushed us to make a decision. My husband ordered his choice of ice cream and when I was about to make mine this very rude Oberweis female employee told us “to have only one person talking to make her life a lot more easy”! I felt insulted and although I paid for our order I completely lost my desire for ice cream. I couldn’t believe what just happened! I threw the ice cream away! I could not trust it was clean to eat. Unsatisfied people should not be allowed to handle food and serve people. Glen Ellyn’ Oberweis deserves a better customer services. People must be aware of mistreatment and avoid being deliberately insulted. Let me make her life easier not stopping by that store ever again and make sure my friends will do the same!!

Excellent for everything except for the wait times (I was literally the only one there and waited over 10 minutes in the drive thru) and it's really hard to justify the price because there is so much competition now with high quality comparable items for much less money.

Ice cream is delicious, nice and creamy. I had the chocolate and marshmallow. Rest of the family loved theirs as well. The bowls for the single scoop though are tiny, every time you dip the spoon for a bite, the melted ice cream overflows on the side. But hey, the answer is not to give less ice cream.

Literally the funniest staff. Came late at night with a few freinds and they filled the water over and over because we kept getting it lol. They were hella freindly too shout out to them

Great good and atmosphere. At That Burger Joint for a delicious dinner then walked right over to Oberweis for a delicious dessert. It was a good day. Staff at both establishments were on top of things. :-)

Waited 45 minutes for ice cream. Stopped on way home from grandparents with kids in car. Husband ran in for ice cream and because employees waited on drive through customers first, he waited 45 minutes for his simple order. Terrible customer service.

Good ice cream but service quality can be improved. 1) They forgot one item in the order while keeping the other one melting in the back. After reminding them the missing item, they quickly made the forgotten item but served it with the one melting in the back alongside. Once confronted they re-made the molten item and let us keep the molten one. 2) They serve in glass or plastic according to how they feel like it. Our friends got served in glass while we were served in plastic. Consistency would have been nice.