Very easy to use website to obtain Mexican insurance. We went to Mexico for a week and I was able to purchase the policy couple days before. The website is so easy that you can actually do it 10 minutes before you go down there and still be covered. Overall very satisfied with this company. Only reason I didn't give them five stars is because I had to extend my insurance policy one day and instead of giving me the option to extend it online, I had to go through the whole process of buying another policy just for that one day. Overall great experience I would highly recommend it

I have been a customer for years and when I really needed them they stepped up in every way. I had a freak accident to my car and they went out of the way to ensure I was taken care of. Five stars is not enough!!!

Used them for the first time - twice in the past 10 days. LOVED how easy it was to customize my own policy right at my desk, print up the document and head south! So easy! The price was very fair, as well. Luckily, I didn't have to launch a claim (knock on wood), so I can't comment on their actual policy servicing, but getting insurance online for my trip to Baja was awesomely easy.

One of the best Insurance experiences I've had. One, the prices are very very fair, especially considering how high the risk is you're taking when bringing your vehicle over the border. We were in Sonora for work, and one of our passengers had taken the keys saying they were just doing some work from the car. They decided, on their own and without permission, to drive the SUV up the hill for "better service". But being a novice to Mexico, this person was paying little attention to the road ahead, complacent because they were on a road adjacent to the highway. And while dazing off at the dunes, they didn't see the wire secure across part of the road, ultimately rolled the vehicle and totaled it. After just a couple of weeks working with the agents and the local authorities, we received the FULL insured claim for the incident. We never felt anything but helped. There was no crazy interrogation meant to catch you off-guard and make you feel small which we've experienced with other agencies. We had a Baja Bound representative reach out to us personally and make sure we are being helped properly at all times. She never made us wait too long for a response. We live full time in Baja and wouldn't choose any other business to cover all of our vehicles - from cars to motorcycles and I hear they are covering homes soon - ever. Thanks Geoff for having our backs!

I have used Baja Bound for insurance for many years. Their online process is easy and cost efficient. I have never had to use them for an accident, but based on their customer service I believe the reporting process would be the same.

Wonderful customer service, they made it easy to get my motorcycle insured for a last minute trip into Mexico. Explained the coverage with full detail and explained the process if any claim needed to be done. Definitely recommend.

Super easy I just entered my info on line paid $60 for 5 days of coverage and the policy was emailed to me. I never had to use it thankfully but I did like having the piece of mind of having it just in case. Obviously price will differ depending on what you need covered and how much coverage you want but overall a great service.

I've used this company for all my Baja trips. Always super easy and straightforward, and I've never had any issues or problems.

I've used Baja Bound for a number of years to insure both cars and motorcycles on trips I've made to Baja and to central Mexico. The purchase of policies is very easy to do online, and I appreciate the convenience. Thankfully, until recently, I have never had to make a claim on a policy. On a recent trip through Baja, however, bad luck intervened and I hit a cow standing lengthwise in the middle of the highway as I came around a bend on my motorcycle. After sorting out medical issues I made a claim directly with the insurer for towing the bike back to the US for repairs. The insurer's claims office was responsive, but very slow in deciding how to address the problem. In looking at my policy, I saw that I could call Baja Bound for help in processing the claim. When I did, everything changed. Yara at Baja Bound was immediately on the problem and contacted the claims agent and her supervisor, both of whom she knew, who are located in the state of Guanajuato. What had languished for more than two weeks suddenly was addressed in two days. I can't recommend Baja Bound highly enough. Their direct knowledge and willingness to help out was frankly unexpected, and truly a game-changer.

Baja Bound Mexican Insurance has been an excellent insurance company to use when you drive into Mexico. We have used them for the past 6 yrs. The ease of purchasing and receiving all the documents needed is awesome! On some occasions we have returned earlier than expected and I will call to cancel the policy and will be given a refund for the days that was initially used. I highly recommend this insurance company!!

Excellent service! Michelle made it so easy for me to purchase a 6 month mexican policy for all of Mexico. A couple quick back and forth emails and I had my estimate and link to purchase, super easy. Very professional, I am very impressed with the overall experience! Very highly recommended!

Baja Bound Insurance has gone above and beyond for me in their customer care. I was a pain as a customer, bought the wrong insurance, had to cancel it and a buy a new policy. Then was concerned and emailing them about the refund of the first policy. They emailed back promptly and assured me and walked me through it. Then a few weeks later I wanted to upgrade my policy to include all of Mexico and not just Baja and sent an email and had an immediate response that they were happy to help and an explanation on how to do it. Honestly I'd give them 10 stars. I'm so grateful and impressed with their service and customer care.

I had questions while submitting for Insurance on line so I called them. The customer service agent was exceptional on helping me to get what I needed. I always use Baja Bound and recommend them to all my friends. Thank you!!

Affordable pricing for peace of mind! Getting my one day policy was easy online. Driving in Tijuana is a whole other world so, even if you think nothing will happen, just get the insurance. Your normal policy will not cover you. Trust me. I work in insurance claims.

Very easy process to purchase online. Very reasonable rates. Lots of good insight and helpful information on their website. My wife spoke live with their office and they were very helpful by giving lots of pointers, which saved us hours on our return at the border.

Thank you for the great service and providing insurance for my F-250. I left a message on a Wednesday morning and received a call within an hour, ordered my insurance and received the policy via email within an hour half of placing my initial call. It provided us comfort and less stress prior to our week trip down the Baja peninsula.

You cannot beat the convenience and price. We drive vehicles into Mexico all year. Some stay for months. We buy annual policies 95% of time. We run a non profit serving the poor on the Baja peninsula. Baja Bound is the best.

Using Baja Bound insurance for my recent trip to Northern Baja was ultra-easy. A couple of minutes on the site answering basic questions, quick checkout, and my printer clicked out the pages. Wahoo! One more checkbox "ticked" before a group of us on motorcycles took off for a delicious lunch of street tacos in Enseñada!

Easy shopping and check out. Fortunately I've not had to use the policy yet. But you need to have insurance when you go into Mexico and Baja Bound makes it very easy to shop and understand what you're getting.

Until you have a claim can one truly rate an insurance company. Reasons for 5 star is for two reasons. #1 ease of purchasing and #2 because one of the insurances they underwrite “Chubbs” says my vehicle could be repaired in USA facility at US hourly rates assuming it’s not a vehicle disabling accident. Some other insurances require to be fixed at a Mexico facility.

For years Baja Bound has provided excellent service for multiple vehicles and trailers. They are our go-to for Baja Insurance. And, a huge shout out to Angela - she is great and easy to work with. Thank you Angela!

This is a great service. It was easy to use and my US Insurance agent said this was wise to use a Mexico Insurance, where my US coverage would not apply. Maybe though someone could warn us that you don't have to pay cash to the border crossing line security when you drive home to the US. Apparently that is illegal. I would use Baja Bound Mexican Insurance again.

I called Baja Bound and Rigo from customer service was the most helpful person I've ever spoken to! If you get a chance to speak to Rigo from the call center customer support you will fully understand every part of your policy! He was very kind and helpful!! 11 out of 10 experience!

Living so close to the border mexican insurance its a must, the process was super easy and really fast, fortunately I didn't use it, so can't say anything about the claim process. For a a weekend the price was fair, I'm thinking on getting the yearly coverage for both of my vehicles.

Rigo at the office has been so supportive and awesome, both on e-mail and by telephone. He helped me figure out details of my trip, sort out an insurance, policy, find a mechanic... and always so helpful and kind. and when I chickened out and turned around and left Mexico, they even promptly processed a very decent partial refund. A wonderful company to do business with!

Baja Bound was recommended to us by a fellow SCORE racer for the Baja 400 in Ensenada. We insured 12 vehicles with multiple drivers and BB was able to handle it effortlessly. Shout out to Michelle for her patience and follow up. We will use Baja Bound again when we return to race.

I bought a BajaBound policy through Chubb for my drive to southern Baja. While the policy was easy to secure, submitting an actual claim was a horrible experience. I unfortunately hit a deer on February 16, 2021. The damage consisted of a dented hood and side panel, caved in radiator, and broken transmission fluid cooler. I submitted a claim the next day, and by the afternoon a tow truck took my vehicle to the mechanic. At this point, I was really pleased with the service. Little did I know that I wouldn’t see my van for three months. After the first month, the mechanic’s story was that Chubb wouldn’t authorize him to buy the ~10 parts to fix the van. Contacting Chubb was impossible because it was a voicemail chain all in Spanish, and even then no one would answer the phone. BajaBound did help contact Chubb. The first Chubb representative told me that there was confusion over which vehicle to authorize at the mechanic and that now the repairs were underway. The next representative sent me an email saying that this is not how Chubb does business and stating that Chubb would reimburse me for $1000 in car rental and $500 in hotel fees (see email excerpt below). This seemed nice, although it was a complete lie. After the second month, the contact dropped off. I started going directly to the mechanic and his main excuse was that the supply chain was so messed up that he couldn’t get the parts. Finally, my wife and kids flew back to the States, and I stayed behind to get the van because the mechanic promised it would be done in two weeks. Well, two weeks went by and neither Chubb nor BajaBound would help. The mechanic still didn’t have the parts and the van was undrivable. I finally flew back to the states and purchased another car to use for my family. I had friends that agreed to pick up the van when it was done and drive it back to the States. After three months, my friends’ deadline was up to leave Baja. They stopped by the mechanic to discover that the van was no longer at the shop. Surprise, surprise the mechanic had the vehicle at his house, which most likely means he was using it as his private vehicle. He said that the parts had just come in and the repair would take a couple more days. We gave him two hours to replace the parts, which he reluctantly did after calling the cops on us. After telling the cops the whole story, they sided with the gringos. We got the van and took it to another mechanic to make sure that it was repaired correctly. Although the repair lasted for the trip back to the States, it broke shortly thereafter. I’ve contacted BajaBound and Chubb seeking reimbursement for the expenses I incurred, and was encouraged to incur, and neither have responded. After reading reviews of BajaBound and Chubb, it is apparent that they are happy to take your money. Look for yourself, most of the reviews rave about how easy the website is to navigate and you can get a policy within minutes. That is great if all you want is a policy, but I hope you never have to actually submit a claim under the policy because it was a nightmare. I actually incurred more expenses after relying on them to help than I would have by organizing the repair myself. My goal isn’t just to rant about a poor experience, I would actually like to see these companies suffer somehow. They didn’t care about me when I was a customer, and I doubt they will care about me if I file one lawsuit. It seems that they have a common practice of taking people’s money and then letting them suffer after an accident happens. I’m guessing a class action complaint would get some attention, so I am searching for other people that have been screwed over by these lying scammers. Thanks for reading, please contact me if you have had a similar experience or advice. Will

Save the hassle of trying to find a Mexican Insurance shop or waiting in line if you do. Baja Bound Mexican insurance on line is quick, easy, and so convenient. I’ve used them a number of times to insure my car for a day trip and once for a week. Their rates are excellent.

Purchasing process was easy. First time I have bought Mexican insurance online. Before I would stop somewhere in San Diego close to the border. I haven't done any claims so I cannot review about the claim process.

Michelle L. is the best Client Care Specialist! I originally purchased a policy a few months ago when we moved to Mexico. Then, my car ended up breaking down (while visiting family in the US) So I had to cancel the policy for that one and find another car to drive back down to Mexico. Imagine the hassle!! I was so thankful that Michelle was able to help me via email with all of the necessary steps and info I needed to ensure a smooth transition on changing the vehicles on my policy. Thanks Michelle and Baja Bound!

Besides navigating a site that is not counterintuitive, it seems clunky on the user experience which does not seem updated for the modern world. Very fast and efficient in accepting payments, but the customer service portion when having to navigate technical issues as a result of this site was horrendous with time being wasted. Overall negative experience and best of luck to whoever uses Banjercito. Make sure you have an updated email that supports certain criteria and have lots of patience!

Unfortunately my experience was less than stelar. My alternator failed on the road from San Felipe to Ensenada. Highway 3 KM 32-33. Over 100 deg. I called claims for roadside assistance. The man's English was worse than my Spanish. My wife speaks Spanish, so we got past that. It took an hour for him to get all the information gust to get started. Then the location we gave him wasn't enough for him to send someone. Eventually we solved this with latitude and longitude from my phone. Finally he had a tow truck coming in an hour or two but only one of us could ride in the tow truck. The other had to call a taxi. He wouldn't call a taxi and didn't have a number he could give us. We had phone service (and fortunately enough battery to get through this) but no internet, so we couldn't get a taxi. We called friends and got numbers for taxis. Only one said they would come but it would be a few hours and they would call when they got close. So, which one of us should stand in the sun on the side of the road and wait? The cab never came. The tow truck had two passenger seats so we were able to ride back with him. I hope Chubb can improve their service as this was potentially life threatening. Why did the agent need to spend over an hour getting our information? Why couldn't he have called the tow truck immediately? Why doesn't Chubb have agents that speak English for a product they sell to Americans? Why couldn't the agent understand that leaving one of us in the desert alone in the middle of the day wasn't not a reasonable solution? We waited int 105 degree sun for over 3 hours when we were only 30 minutes outside of Ensenada.

Great company, great prices, and even better customer service. We've lived in Baja for 7 years and have used them for the past 6years. Fortunately only claim has been road side assistance. Broke down on the way back from San Diego just inside Tijuana. Living in Ensenada we were worried about the cost of a tow that far. Insurance covered it completely all the way home. Driver license policy is great for up to 3 drivers and includes the road side. We've opted for full coverage on our vehicles that stay permanently in Baja just in case they ever got stolen. So far it's not been needed. But that's the thing with Insurance....you hope to never need it.

Great company and they use CHUBB which is a top notch insurance company.We got our policy online 30min before crossing the border and were covered,we decided to stay an extra day and called them up and got our policy extension it was real easy.There is a reason Baja veterans use them.

We were trying to get an insurance for our RV in Mexico, we come from Europe and we drive with Belgium license plates. I tried a lot of companies but they didn’t answered my mails. Baja Bound answered my mail immediately and the next day I had an insurance. Very nice and helpfully. I recommend this company for all the Europeans driving around in Mexico

We've used Baja Bound Mexican Insurance for years, its quick, easy, and affordable. Whether you drive across the US/Mexico border once or often this service is great!

Great, easy to use service. I haven't had to file a claim (and hope I never have to) but the online portal is very easy to use, and it's very easy to understand the coverage available. We travel frequently to Mexico, and will continue to use Baja Bound for our insurance needs.