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Brighter Smile Family Dentistry & Orthodontics

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😠 My experience with Brighter Smile Dentistry has been deeply disappointing, primarily in terms of financial ethics. The practice overcharged me by hundreds of dollars, a discrepancy confirmed by my insurance provider. I caution others to diligently verify charges with their insurance before settling... People often mention Kavianpour, dentist,


Address

46400 Benedict Dr STE 109, Sterling, VA 20164, United States

Website

www.sterlingvadentist.com

Contact

+1 571-556-3048

Rating on Google Maps

4.80 (199 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 2 pm
  • Saturday: 8 am to 5 pm
  • Sunday: Closed
  • Monday: 8 am to 5:30 pm
  • Tuesday: 9 am to 7 pm
  • Wednesday: 9 am to 7 pm
  • Thursday: 8 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: Kavianpour (8) dentist (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Luna H. 6 months ago on Google
    My experience with Brighter Smile Dentistry has been deeply disappointing, primarily in terms of financial ethics. The practice overcharged me by hundreds of dollars, a discrepancy confirmed by my insurance provider. I caution others to diligently verify charges with their insurance before settling any bills. What’s more concerning is their refusal to respond to months of attempts by my insurance provider, Cigna. Despite providing evidence of double billing and false refund claims, the practice remains unresponsive. Even a complaint filed with the BBB has yielded no resolution because they refuse to respond. This lack of transparency and accountability raises serious concerns about their ethical practices in financial matters. In addition a formal complaint has been filed with VA office of Consumer Affairs to condu a thorough investigation into the financial descriptions at this practice. Please be cautious when dealing with this practice. Check out Yelp review for Brighter Smile Family Dentistry & Orthodontics and you will find clients experiencing similar issues with this practice.
    5 people found this review helpful 👍

  • 5/5 Hamed E. 1 year ago on Google
    I sm patient of Dr kavianpour and Dr khalili Their customer service is perfect . I have done several rootcanal and crown , I recommend highly this office .
    2 people found this review helpful 👍

  • 5/5 Joanna A. 6 months ago on Google
    I highly recommend seeing Dr. Kavianpour. From the front desk to the hygienists and to her, everyone is so kind and inviting- makes going to the dentist an easy trip . She educates you on your dental health and what needs to be done in order to be healthy.
    1 person found this review helpful 👍

  • 4/5 RAVI L. 10 months ago on Google
    Went through root canal and for crowning and I would say Dr Kavianpour is nice Dr and charges for rootcanal are also reliable in comparison to other dentist if you have dental insurance such as Metlife PDP plus. Overall I am satisfied with the service and also don't have any toothache now.
    1 person found this review helpful 👍

  • 5/5 Megha V. 9 months ago on Google
    I have been coming here for a few years and the service is exceptional! The entire staff kind, and patient, and Dr. Kavianpour is extremely caring — I always feel comfortable when I am going in for an appointment. They make sure to answer any questions I have and provide me with as much information as possible when making decisions. I cannot recommend Brighter Smiles enough and I have recommended it to my friends and family!

  • 5/5 MaidenArts 8 months ago on Google
    I initially sought out Dr. Kavianpour due her experience with dental pain. I got a filling done by another dentist and had pain for months after - to which the other dentist told me was normal for the location and size of my filling. It would range from minor to pretty moderate and it came to the point where it was very bothersome. I found Dr. Kavianpour on ZocDoc due to her specialization in dental pain (and the experience in cosmetic dentistry as well) and came in. The staff in the office were both professional and friendly and the office itself was clean. Long story short - my filling should’ve been crowned (my opinion) from the start and probably root canal-ed months ago (also my opinion). Dr. Kavianpour and staff did a fantastic job 1) explaining all the procedures/steps and answered questions that I had without being rude or condescending 2) explained insurance coverage and out of pocket costs with me before any procedure clearly and willing to work with me on payments and 3) ensured I was comfortable and managed my pain very well during all the procedures. They are also fast and efficient during procedures - my root canal by the endodontist was quick and honestly felt no different than getting a filling. Same for my crown. They were also willing to work with me and my schedule since I also caught a cold. I would definitely recommend this dentist and team. I’m pretty okay with going to the dentist but I would also recommend this office if you are someone who feels a bit tense going to the dentist.

  • 5/5 Anjali B. 10 months ago on Google
    My family and I have been coming here for years and have always been incredibly happy with the services! Dr. Kavianpour is very attentive and thorough and makes sure you get the best care.

  • 5/5 Nikki J. 9 months ago on Google
    Dr. Kavianpour and her staff have taken such good care of me and my teeth! When I first came in, I used to be afraid of my dentist. They were kind and gentle with me every step of the way. Now I look forward to my cleanings.

  • 5/5 Mostapha Sadeghipour R. 8 months ago on Google
    I have been coming to Brighter Smile Dentistry for several years and I can't be happier with their services. As someone who needed several complicated procedures, I needed a dentistry that I can trust and I'm very satisfied with my choice. Highly recommended!


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