Münzhandlung Rätzer image

Münzhandlung Rätzer

Jewelry buyer Gold dealer Coin dealer

😠 As soon as we walked in he looked at us as if we were strangers in his apartment. He's probably only used to older people that he can rip off. I asked about buying coins and he had no interest in even looking at the coins. The customer in front of me was a senior to whom he was overly friendly and t... People often mention coins,


Address

Wallstr. 13, 01067 Dresden, Germany

Website

www.muenzen-raetzer.de

Contact

+49 351 8212423

Rating on Google Maps

3.20 (36 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 10 am to 5 pm
  • Wednesday: 10 am to 5 pm
  • Thursday: 10 am to 5 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sk8 or D. 1 year ago on Google • 35 reviews
    As soon as we walked in he looked at us as if we were strangers in his apartment. He's probably only used to older people that he can rip off. I asked about buying coins and he had no interest in even looking at the coins. The customer in front of me was a senior to whom he was overly friendly and thought he would do something good for the old man by giving him an envelope for his money, which he well earned. Unfunny sayings with which he wanted to hide his own plans. Just the sight and the conversation raised doubts as to whether he was serious. His false attitude that he tried to hide is easy for people with a little knowledge of human nature to see through. The store is not recommended
    9 people found this review helpful 👍

  • 2/5 A. P. 2 years ago on Google • 42 reviews
    Not recommendable. For coins with a pure gold value of €4,750, only €4,300 was offered, ignoring the coin and/or collector value. Can be done, does not have to be. In any case, compare with other providers - this has earned me €500 more elsewhere.
    8 people found this review helpful 👍

  • 1/5 Detlef E. 2 years ago on Google • 12 reviews
    I was “duped”! I received a spot price for Kaiserreich silver coins and complete sets of Kaiserreich small coins. Back then I didn't know very well how these coins were traded. It's my own fault, I didn't have to sell! But serious looks different! Not even close to preserving the silver value. So be careful when selling!
    8 people found this review helpful 👍

  • 1/5 Ulrich B. 6 years ago on Google
    Sehr unfreundlicher Empfang mit bellenden Hund. Nach Vorzeigen der Münzen, nur negative Komentare, sein Wortlaut: "er kaufe nur große Silber- und Goldmünzen" und das was ich hätte, wäre nur Schrott. Auf meinem Hinweis, dass eine Münze im Internet für 125 € gehandelt wird, kam der schroffe Tip, ich solle es dort doch verkaufen. Ré­su­mé: diesen Weg kann man sich sparen!
    6 people found this review helpful 👍

  • 1/5 Bernd R. 3 months ago on Google • 43 reviews New
    I can only confirm the negative opinions of some people here, disinterested, arrogant, stupid sayings...not recommended.
    1 person found this review helpful 👍

  • 5/5 Stefanie P. 8 months ago on Google • 46 reviews
    Mr Rätzer, Was always friendly and competent. He gave me fair advice and I was completely satisfied with the offer. He also took time for a short conversation. Thank you again.

  • 5/5 Torsten B. 3 years ago on Google
    Ich bin schon einige Jahre bei diesem Münzhändler und kann nur Gutes sagen. Sehr freundliche und gute Beratung. Das Preis-Leistungsverhältnis stimmt hier ebenfalls. Ich kaufe und verkaufe hier sehr gern.
    4 people found this review helpful 👍

  • 5/5 Selim Y. 5 years ago on Google • 17 reviews
    Super

  • 5/5 TrendBuzerd 4 years ago on Google • 14 reviews
    The place very good ypu have there a lot of coins you have there many of old coins and Soviet coins and medals you have there coins from all the world! I liked this place!

  • 5/5 O K. 1 year ago on Google
    Liebe Grüße vom sparsamen Weihnachtsmann :) Herr Rätzer ist freundlich, kompetent und stellte sich auch unseren Fragen. Vielen Dank und Weiterempfehlung erfolgt! (Translated by Google) Greetings from frugal Santa Claus :) Mr. Rätzer is friendly, competent and also answered our questions. Thank you and recommendation!
    1 person found this review helpful 👍

  • 5/5 alex g. 1 year ago on Google • 12 reviews
    A very good dealer, in a stylish atmosphere. The selection of precious metals leaves nothing to be desired, Mr. Rätzer is very competent and trustworthy! I'm really looking forward to the next visit 🤝🍀

  • 1/5 Donald F. 1 month ago on Google • 7 reviews New
    It doesn't work at all. Arrogant, cheeky, dismissive and negative in every way. Zero stars

  • 1/5 Jeannette K. 1 month ago on Google • 4 reviews New
    Absolutely unfriendly, arrogant and so bold… 0 stars if possible!!! Absolutely NO recommendation!!! I've never experienced anything so bad!

  • 5/5 Sofia D. 2 years ago on Google
    (Translated by Google) I'm a collector, I keep coming to you just to "look" and I'm amazed at the collector's coins you find and sell. I'm a regular customer and will be for a long time. Thanks! (Original) Ich bin Sammler, komme immer wieder zu euch, einfach nur so zu "schauen" und bin begeistert, was ihr alles für Sammlermünzen auftreibt und verkauft. Bin Stammkunde und werde es auch noch lange bleiben. Danke!

  • 5/5 Jacqueline S. 1 year ago on Google
    (Translated by Google) Very nice and fair price! (Original) Sehr nett und fairer Preis!

  • 5/5 Mario D. 2 years ago on Google
    (Translated by Google) A great idea and I was able to sell my collected coins at a great price. (Original) Eine tolle Idee und ich konnte meine gesammelten Münzen zu einen super Preis verkaufen.


Call +49 351 8212423 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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😠 Absolutely horrible customer experience. Because of a small system issue, they withheld my money (over 3000 EUR!!) and order for over 3 months. No interest in resolving the problem, even though email were politely exchanged several times. Had to go through a german consumer agency, who had to act as...
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