1/5 Kelly M. 8 months ago on Google
Updated
review
based
on
the
owner’s
response
-
I
was
tactful,
honest,
and
kind
in
my
initial
review
but
you’ve
opened
the
door
for
brutal
honesty.
This
roadside
motel
is
a
dump!
I
was
happy
to
support
a
‘mom
and
pop’
small
business
owner.
You
and
your
establishment
have
disappointed
me.
The
area
surrounding
the
hotel
is
straight
out
of
the
movie
“Deliverance”.
The
rooms
were
very
small
(smaller
than
your
cell
phone
photos
make
them
appear).
Pets
were
reported
when
booking
the
rooms
through
Travelocity.
The
only
green
space
to
relieve
pets
include
the
strip
of
grass
along
the
highway
at
the
front
of
the
hotel
and
the
small
grassy
area
near
the
dumpsters
on
the
other
side
of
the
hotel.
Floors
were
not
clean.
An
individual
can
barely
turn
around
in
the
bathroom.
.
.
Even
for
a
person
on
the
smaller
side.
Tub/Shower
needed
to
be
scrubbed.
When
opening
the
hotel
room
door,
an
old
musty
smell
with
cigarette
smoke
greeted
me.
If
there
was
dog
urine,
it
was
from
a
prior
guest.
I
revisited
the
hotel
clerk
to
ask
for
different
rooms
and
was
told
that
the
hotel
was
booked
solid.
Upon
check-in,
I
noticed
the
continental
breakfast
items
-
spotted
bananas,
loaf
of
bread,
a
few
cereal
boxes.
As
another
reviewer
stated
.
.
.
I’m
scratching
my
head
wondering
how
there
can
be
so
many
positive
reviews
for
this
place.
Are
you
incentivizing
people
for
positive
reviews?
When
I
checked
out
early
(12:30
by
the
way,
and
only
leaving
my
small
house-trained
lapdogs
for
the
morning
hours
-
your
records
are
inaccurate
if
you
are
suggesting
a
“much
later
check-out
time”),
I
nicely
reported
the
issue
of
the
odor.
I
kindly
told
the
man
that
I
would
not
return
for
another
stay
at
this
establishment.
Again,
the
staff
that
I
dealt
with
were
friendly.
The
staff,
excluding
you,
is
the
only
positive
about
this
place.
As
for
your
‘victim’
comment
-
Anyone
who
stays
at
The
North
Star
Inn
expecting
a
clean
and
relaxing
stay
falls
‘victim’
to
the
very
opposite.
An
Bates
Hotel-ish
experience
as
another
reviewer
posted.
I
will
not
entertain
banter
from
you
after
this
updated
post.
I
can
see
that
you
are
argumentative
and
slant
stories
in
your
favor.
Initial
Review
-
Friendly
staff
upon
check-in.
Location
is
close
to
the
Ark
Encounter.
Beds
were
comfortable.
TV
at
odd
placement
in
room.
Booked
two
pet-friendly
rooms
(206
&
207)
for
two
nights.
Both
rooms
had
an
odor
but
room
206
had
an
odd
odor
with
cigarette
smoke
odor
on
top
of
the
other
odor.
Limited
space
to
relieve
pets.
Blind-spot
as
you
exit
ground
floor
parking
lot
to
front
of
establishment
in
order
to
gain
access
to
road
-
be
cautious.
Driving
up
the
hill
and
over
the
rise,
one
could
easily
end
up
in
the
ditch.
Checked
out
a
day
early
due
to
room
condition.
Hotel
staff
offered
room
treatment
for
odor
but
no
refund
for
not
staying
second
night
due
to
exiting
rooms
past
checkout
time
(12:30
PM).
Consider
staying
in
Georgetown,
KY
—
would
be
a
better
option
if
you
are
just
going
up
to
visit
the
Ark
Encounter.
A
little
more
of
a
drive,
but
worth
it
—
more
restaurant
and
hotel
options.
The
North
Star
Cafe
is
closed.
Continental
breakfast
was
an
option.
The
bottled
waters,
granola
bars,
and
thank
you
card
was
a
nice
sentiment.
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