1/5 Matt B. 2 years ago on Google
Would've
never
thought
to
come
across
such
arrogance
and
attitude
from
retail
staff
but
leave
it
to
Clement
&
Pekoe
to
deliver
such
a
horrifying
post-Covid
experience
capable
of
turning
away
formerly
5
year
loyal
customers
within
1
minute
of
entering,
determined
to
never
step
foot
in
it
ever
again!
We
walked
in
freely,
greeted
by
nothing
at
the
door
-
not
a
person,
sign,
or
other
visual
or
auditory
cue
-
to
direct
us
to
wait.
Confused
we
walked
in,
calmly
sat
down
at
the
center
bench
and
started
wondering
what
coffees
or
teas
to
order.
Out
of
nowhere,
and
out
of
breath,
came
one
of
their
servers
displaying
no
courtesy
whatsoever,
just
harsh
words
to
tells
us
to
step
away
and
back
at
the
front
door
so
they
can
check
our
Covid
certs.
My
friend
reassured
him
that
it's
no
issue
and
asked
if
we
could
keep
the
table
(as
C&P
is
known
to
get
very
busy)
and
suddenly
I
feel
the
server's
heavy
hand
pull
on
my
shoulder
as
if
I
had
to
be
ripped
away
from
my
seat.
I
let
it
slide
giving
the
server
the
benefit
of
the
doubt
and
as
a
group
we
move
toward
the
till.
There
we
witness
again
the
complete
and
utter
disregard
for
any
sense
of
order
whatsoever.
The
three
of
us
are
rudely
told
to
wait
in
a
corner
as
we
open
our
emails
with
out
vaccine
certs
as
new
guests
enter.
Some
are
welcomed,
others
make
our
same
mistake
and
are
yelled
at
from
behind
the
counter
to
not
go
inside.
One
of
the
baristas
sees
our
discomfort
and
tries
to
cater
to
us,
but
even
he
was
so
overwhelmed
that
he
contradicted
the
order
in
which
we
should
have
paid,
ordered,
showed
our
certs,
drank
coffee
and
sat
down
a
number
of
times.
My
girlfriend
asks
for
some
direly
needed
clarity
and
suddenly
she
is
being
talked
down
to
like
an
intruding
child.
I
look
on
in
shock
and
complain
of
the
utter
lack
of
respect
in
the
way
she
was
being
addressed.
The
guy
then
yelled
"THERE
IS
A
SIGN".
The
sign
was
with
him,
behind
the
counter,
next
to
another
barista,
barely
visible
and
plainly
illegible.
CLEARLY
that
is
not
where
signs
intended
to
alert
customers
to
public
order
and
safety
should
be
displayed.
Then,
another
waiter
came
in
from
the
hall,
in
an
unrelated
rush
(probably
just
fresh
with
a
customer's
order)
and
without
any
context
of
our
entire
experience,
with
the
most
disgustingly
condescending
tone
I've
ever
heard
and
a
raised
voice,
contributed
an
unsolicited:
"THERE
IS
A
QUEUE
YOU
KNOW".
I
politely
drew
both
their
attentions
to
the
fact
that
we
were
instructed
to
be
where
we
were
and
that
I
had
never
seen
such
incompetence
and
rudeness
and
collectively
we
left.
Today's
failings
were
entirely
and
grossly
on
Clement
&
Pekoe,
an
overrated
and
irrelevant
corner
with
mediocre
coffee
we
will
no
longer
be
patrons
of.
I'd
advise
anybody
to
pass
on
this
establishment
and
visit
These
Hands
Coffee,
just
next
to
The
Well
in
St
Stephens
Green.
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