2/5 Mary H. 1 year ago on Google
Don't
let
the
rating
of
a
4-star
hotel
fool
you!
There
were
several
things
we
came
across
that
fell
far
short
of
a
4-star
experience.
First,
the
lobby
and
our
room
smelled
like
perfume,
almost
as
if
it
was
covering
up
the
smell
of
filth.
The
room
was
fairly
clean,
but
the
smell
in
combination
with
hairs
on
the
bathroom
floor
from
the
previous
guest
grossed
me
out.
Secondly,
everywhere
we
turned,
things
didn't
seem
to
work.
Our
key
cards
(along
with
the
cards
of
many
other
guests
we
saw)
stopped
working
for
our
room
and
the
elevator,
and
another
guest
we
encountered
complained
to
us
in
exasperation,
"this
happens
every
weekend."
A
few
days
later,
I
pressed
the
button
for
the
first
floor
on
the
elevator
and
it
literally
popped
straight
through
the
panel
and
fell
back
behind
it,
leaving
a
hole.
Also,
the
fridge
in
our
room
wouldn't
turn
on.
Third,
the
staff
at
The
Croke
Park
Hotel
are
nice
enough,
but
they
are
not
very
attentive
and
it
seems
like
they
have
to
ask
permission
for
basic
requests.
The
rooms
do
not
have
microwaves
and
when
I
asked
the
front
desk
where
I
could
heat
up
my
leftovers
from
the
previous
night's
dinner,
they
said
they
didn't
have
microwaves
available
for
guests
because
of
"safety
reasons."
Eventually
they
offered
to
have
the
chefs
in
the
kitchen
heat
them
up
for
me,
but
when
I
went
down
to
the
restaraunt,
I
had
to
explain
to
four
different
staff
that
the
front
desk
said
the
chefs
could
heat
up
my
food
for
me.
I
definitely
won't
be
staying
here
again,
but
the
experience
gave
my
husband
and
I
some
good
laughs.