1/5 Sinead C. 2 years ago on Google
I
am
writing
this
comment
on
behalf
of
my
sister
who
was
with
us
on
this
weekend
away
-
please
be
careful
if
you
are
bringing
CASH
to
this
hotel
as
the
STAFF
CANNOT
be
trusted!!!
I
stayed
in
this
hotel
this
weekend,
the
weekend
of
the
20th
November
2021.
Between
us
all
we
spent
€700+
on
hotel
rooms
and
food
and
drink
in
24
hours
-
We
only
used
card
payments
no
cash
transactions
took
place
at
any
point
(management
/
hotel
owner
please
feel
free
to
check
back
on
the
cameras)
-
As
we
were
staying
in
the
hotel
room
we
left
our
belongings
(bags,
pursues
passports
etc)
in
our
hotel
room
bed
side
table.
We
did
not
need
these
as
we
stayed
in
the
hotel
bar
so
we
just
needed
our
bank
card
to
make
payments.
Before
I
arrived
to
the
hotel
I
used
an
ATM
to
withdraw
€150
from
my
bank
account
incase
of
an
emergency.
The
night
was
absolutely
brilliant
the
bar
staff
of
oasis
is
100%
and
would
completely
recommend
them.
However,
The
morning
of
the
21st
November
I
checked
out
of
the
white
sands
hotel
and
completely
forgot
to
remove
my
purse
from
the
bedside
table
draw,
(I
went
for
a
walk
along
the
beach
after
I
checked
out)
when
I
realized
i
forgot
my
purse
I
quickly
went
back
to
the
hotel
and
my
purse
was
brought
down
to
the
reception
by
the
cleaner
(who
at
this
point
was
standing
in
reception
holding
my
purse
in
a
white
bag)
I
took
the
purse
off
her
and
left
the
hotel
to
go
to
the
car
in
the
car
park,
I
opened
my
purse
at
the
car
and
my
€150
was
missing.
I
kindly
spoke
to
the
receptionist
who
got
me
in
contact
with
her
manager
Sean.
Sean
(who
should
not
be
in
management)
came
to
me
with
an
attitude
and
stated
his
staff
do
not
rob,
and
he
will
not
be
questioning
his
staff.
Sean
was
reluctant
to
take
my
name
and
number
and
did
not
want
to
look
into
this
further
when
I
gave
my
name
and
number
Sean
kept
repeating
‘what
sorry
what
as
if
he
could
not
hear
me’
very
very
unprofessional.
Sean
then
apparently
looked
through
the
camera
within
15
minutes
from
the
past
10
hours
in
the
hotel
which
is
completely
fine
however
there
is
NO
cameras
in
the
hotel
rooms.
Whilst
I
was
waiting
for
Sean
to
come
back
to
me
I
sat
in
the
oasis
bar
and
the
Sean
made
a
scene
in
front
of
the
customers
and
staff
in
oasis
which
is
very
unprofessional
I
gladly
explained
to
the
customers
of
this
hotel
what
had
happened.
At
this
point
there
was
still
no
apology
as
to
what
had
happened.
Sean
and
the
cleaner
Alexander
walked
off
both
smirking.
This
hotel
is
an
absolute
disgrace.
Not
only
did
they
get
€700+
from
us
they
also
robbed
us
!
Sean
kept
stating
‘it
is
my
word
against
yours
and
I
cannot
believe
what
you
are
saying,
if
this
is
true
I
would
bring
my
staff
outside
and
fire
them
on
the
spot’.
After
Sean
left
our
table
we
left
the
bar
and
headed
home.
I
called
the
hotel
today
(22nd
November)
to
see
if
there
was
any
updates
or
any
further
investigation,
this
time
I
was
speaking
to
another
unprofessional
manager
called
Mary,
Mary
was
speaking
in
a
very
condescending
tone,
she
also
called
me
by
‘love’
over
the
phone
-
Mary
stated
our
table
had
a
lot
of
drinks
that
night
and
we
did
not
go
to
bed
until
after
1AM,
(I
think
this
hotel
forgot
there
is
Covid
restrictions
in
place
and
did
not
ask
us
to
return
to
our
rooms
at
12)
Mary
stated
when
people
drink
alcohol
this
reduces
your
memory
and
believes
we
may
have
forgot
what
we
done
with
this
€150
-
as
stated
above
we
only
used
card
payments
(statements
can
be
provided
and
cameras
can
be
reviewed).
Mary
kept
stating
the
consumer
act
stating
that
if
any
customer
of
a
hotel
is
bringing
any
valuables
into
the
hotel
the
staff
MUST
be
advised
of
this.
As
they
were
not
advised
that
we
had
cash
in
my
purse
they
are
not
looking
into
this
any
further.
Our
party
will
not
recommend
this
hotel
to
anyone,
nor
will
we
stay
here
in
the
future
which
is
very
disappointing
as
it
is
in
a
perfect
location.