5/5 Catherine D. 4 months ago on Google
I
have
nothing
but
amazing
things
to
say
about
this
hotel.
The
customer
service
is
above
and
beyond
fantastic
and
if
it
wasn’t
for
their
help,
my
mother
and
I
would
have
had
a
very
different
experience.
Unfortunately,
right
before
our
trip
we
had
a
family
member
pass
away
so
we
had
to
rearrange
a
lot
of
details
with
our
booking
as
well
as
the
fact
that
we
booked
it
through
a
third-party,
so
trying
to
get
a
refund
through
the
third-party
was
very
difficult
but
this
hotel
did
absolutely
everything
they
could
to
help
us
finally
get
it
back.
They
were
by
no
means
the
ones
in
charge
of
the
booking,
as
the
third-party
was
in
charge
however,
they
went
out
of
their
way
to
help
us
fight
for
our
refund
back
,
as
we
ended
up
paying
out-of-pocket
to
stay
here,
however
this
place
is
worth
every
penny.
All
of
the
staff
went
out
of
their
way
to
make
sure
we
were
well
taken
care
of
and
had
everything
we
needed.
One
of
the
days
my
mother’s
electric
wheelchair
was
acting
up
and
we
didn’t
know
what
to
do,
so
the
hotel
sent
an
amazing
electrician
to
help
us
figure
out
the
issue.
We
got
it
working
again
and
the
man
was
so
gracious
and
helpful.
The
bellhops
were
very
kind
with
helping
us
with
our
huge
amount
of
luggage
and
helped
us
transfer
them
to
our
cars.
The
staff
at
breakfast
was
super
accommodating
to
our
dietary
needs,
and
were
so
warm
and
welcoming,
which
was
a
great
way
to
start
the
day.
Then
of
course
I
would
love
to
shout
out
the
people
behind
the
front
desk
and
in
management
who
have
done
so
much
heavy
lifting
to
help
me
figure
out
this
refund
issue
with
the
third-party.
A
special
thanks
to
Sean,
Jane,
Noel
and
the
whole
team.
Thank
you
guys
for
going
out
of
your
way
and
helping
us
in
every
way
you
could.
The
service
at
this
hotel
truly
envelops
the
definition
of
Irish
hospitality.
I
would
also
like
to
mention
how
the
rooms
were
very
clean
and
very
modern,
as
well
as
a
great
size
which
you
don’t
always
get
in
Europe.
Nonetheless,
I
cannot
say
enough
fantastic
things
about
this
place
as
I
highly
recommend
it
to
anyone.
Everything
we
wanted
to
do
was
either
a
short
walk
or
short
taxi
away,
as
well
as
feeling
like
we
were
in
a
safe
area.
My
next
trip
to
Dublin,
I
will
definitely
be
staying
here
again
and
recommending
it
to
all
my
friends
and
fellow
travelers.
Thank
you
all
again!