1/5 badea e. 7 years ago on Google
Extremely
poor
quality
items
,
really
bad
customer
service
,
avoid
this
store
.I
have
bought
for
my
pregnant
wife
a
pair
of
UGG
boots
in
November
2016
,
paid
€250
and
a
bit
more
than
1
month
later
,
after
the
boots
were
worn
just
a
few
times
they
looked
like
they
have
been
worn
for
years
.Also
water
got
in
from
the
insole
which
is
completely
unacceptable
for
a
brand
as
UGG
and
considering
the
price
paid
.Went
back
to
the
shop
and
talked
with
a
member
of
staff
who
couldn't
do
anything
for
us
,
talked
to
the
manager
of
the
store
which
was
very
rude
and
told
me
that
''the
shoes
were
not
worn
properly
''
.After
spending
20
minutes
in
the
store
arguing
about
the
issue
she
told
me
that
she
cannot
do
anything
for
me
and
sent
us
out
the
door
.Went
to
the
customer
service
desk
of
Jervis
SC
were
a
very
nice
lady
rang
the
head
office
of
Schuh
and
eventually
they
rang
the
manager
in
the
shop
.So
I
went
again
and
after
another
10
minutes
of
arguing
,
the
manager
agreed
to
send
the
boots
to
England
so
a
team
of
''experts''
can
analyze
the
condition
and
they
will
decide
what
can
be
done
.Of
course
after
3
weeks
of
waiting
,
nobody
came
back
to
me
and
I've
received
the
boots
back
in
the
same
condition
and
a
letter
telling
me
that
it
is
our
fault
:
''the
boots
were
not
worn
correctly''
as
there
is
a
''proper
way''
to
wear
a
pair
of
boots
.
...Meanwhile
we
had
to
spend
another
€300
to
buy
another
pair
of
UGG
boots
from
Brown
Thomas
as
she
is
4
months
pregnant
and
she
needs
to
stay
warm
.
Completely
disappointed
and
wouldn't
recommend
this
store
to
anyone
.Bad
Bad
Bad
!
4 people found this review helpful 👍
